Night Shift Workforce Scheduler Jobs (NOW HIRING)

Job Description: Join the Helping Hearts Team and Make a Difference Today!Night-Shift Caregivers Needed Schedule: Night and overnight shifts ranging from 4 to 12 hoursEmployment Opportunities: Full-time and part-timeWeekend Availability: May be required depending on client needs Helping Hearts USA LLC is growing, and we are seeking compassionate, dependable and experienced night-shift caregivers to join our team. Available night and overnight shifts range from 4 to 12 hours. Shift lengths, start times, end times and available days vary according to each client’s care plan, personal preferences and scheduling needs. Some overnight assignments may continue into the early morning. Applicants must provide their complete nighttime availability. Once a caregiver accepts a permanent or temporary assignment, they must be able to work the complete scheduled shift consistently.Zero-Tolerance Sleeping Policy All night-shift caregivers must remain fully awake, alert, attentive and prepared to assist the client throughout the entire shift. Sleeping, dozing, lying down to rest or closing your eyes for extended periods is strictly prohibited, even when the client is sleeping. Night-shift caregivers are expected to: Complete all required safety checks. Monitor the client according to the care plan. Respond immediately when the client needs assistance. Complete assigned housekeeping and overnight tasks. Document care activities and observations in real time. Remain aware of the client’s location, condition and safety. Immediately report concerns or changes in condition. Failure to remain awake and attentive may result in immediate removal from the assignment and additional corrective action, up to and including termination.Important Pre-Interview Document Requirement Applicants must possess and present physical copies of all required employment documents during the pre-interview document-verification process. Applicants who do not have the required physical documents available will not be able to move forward in the interview and hiring process. Digital screenshots, photographs or informal copies will not be accepted in place of required physical documents during formal verification. For privacy and identity protection, applicants should not text or email photographs of their Social Security card, birth certificate or other sensitive identity documents. These documents must be presented through the secure verification process directed by Helping Hearts.Night-Shift Responsibilities Night-shift responsibilities may include: Assisting with bedtime and morning routines Providing toileting and incontinence care Changing protective undergarments and soiled linens Repositioning clients according to the care plan Performing required safety and wellness checks Monitoring clients who are at risk for falls or wandering Keeping pathways, floors and client areas free from hazards Providing medication reminders according to the care plan Preparing light meals, snacks or beverages Encouraging appropriate hydration Completing assigned laundry and light housekeeping Cleaning and organizing the client’s immediate living area Preparing clothing, supplies or meals for the following day Monitoring for changes in physical, emotional or behavioral condition Completing accurate electronic documentation throughout the shift Providing a clear handoff to the incoming caregiver or approved representativeClient-Care Levels Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver’s experience, skills, availability, location and ability to safely complete the care plan.Companionship and Overnight Supervision Some clients may primarily need: Overnight safety supervision Meaningful conversation and reassurance Assistance maintaining a calm bedtime routine Monitoring during periods of wakefulness Assistance with nighttime snacks or beverages Light housekeeping Laundry and linen changes Medication reminders Safety observation and general supervision Morning preparation and organizationPersonal Care and Activities of Daily Living Other clients may require hands-on assistance with: Bedtime or morning hygiene Dressing and undressing Grooming and oral care Toileting and incontinence care Changing protective undergarments Meal assistance and hydration reminders Walking and mobility assistance Wheelchair support Repositioning and comfort measures Maintaining dignity, privacy and independence during personal careDementia and Memory-Care Support Some assignments may involve clients living with dementia, Alzheimer’s disease or other cognitive conditions. Responsibilities may include: Providing calm and consistent overnight supervision Offering redirection and reassurance Supporting established bedtime and morning routines Monitoring for confusion, agitation, wandering or changes in behavior Helping the client safely return to bed when appropriate Maintaining a quiet and supportive environment Following client-specific communication and safety strategies Immediately reporting significant behavioral or cognitive changes Caregivers assigned to dementia or memory-care clients must remain awake, patient, attentive and aware of the client’s location throughout the entire shift.Mobility, Transfer and Higher-Assistance Support Some clients may have limited mobility, be at high risk for falls or require significant physical assistance. Depending on the care plan and caregiver training, responsibilities may include: Assisting with walking and balance Supporting wheelchair mobility Assisting with bed mobility and repositioning Helping clients move between the bed, wheelchair, chair, commode or toilet Using an approved gait belt when directed Assisting with sit-to-stand or stand-to-sit transfers Using a mechanical or Hoyer lift only after required training and authorization Following all one-person or two-person transfer requirements Requesting assistance when a transfer cannot be completed safely Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate.Non-Medical Health Support Depending on the assignment, caregivers may also be responsible for: Providing medication reminders according to the approved care plan Assisting clients with approved blood-glucose monitoring Documenting readings when required Observing food and fluid intake Monitoring for changes in physical, emotional or behavioral condition Reporting falls, injuries, pain, swelling, bruising, redness, skin concerns, confusion or unusual behavior Following established emergency and office-notification procedures Accurately documenting all completed tasks, observations and concerns Helping Hearts provides non-medical personal support. Caregivers must remain within their authorized role and follow the client’s approved care plan.Physical Requirements Applicants must be able to safely perform the essential responsibilities of their accepted assignment, with or without a reasonable accommodation. Physical responsibilities may include: Remaining awake and active throughout the entire shift Standing, walking or sitting for extended periods Frequently bending, reaching, turning and twisting Kneeling or squatting when necessary for safe care Using stairs in certain client homes Assisting clients with walking, balance and mobility Pushing or maneuvering a wheelchair Assisting with repositioning in a bed or chair Supporting safe transfers according to the care plan Handling laundry, household supplies and care equipment Completing light housekeeping throughout the shift Wearing required personal protective equipment Responding promptly during falls, emergencies or changes in condition The physical demands of each assignment may vary. Caregivers must review the requirements before accepting an assignment and disclose any limitation that could prevent them from safely performing the required care.Client Environments Night-shift care may be provided in: Private homes Independent-living communities Assisted-living communities Memory-care communities Senior-living facilities Other company-approved settings Applicants should understand that: Some homes may have dogs, cats or other household pets. Some clients require caregivers who are non-smokers. Some client environments may not be completely smoke-free. Applicants must disclose allergies, pet restrictions, smoke sensitivities or other environmental limitations before accepting an assignment. Family members, facility employees or other approved individuals may be present. Approved safety cameras or monitoring equipment may be present. Caregivers must follow all facility, household, confidentiality and safety requirements. Transportation, parking and travel conditions will vary by location. Caregivers must respect the client’s home, property, privacy and personal preferences.Hours and Assignment Disclaimer Helping Hearts offers night and overnight shifts ranging from 4 to 12 hours. Specific hours and assignments depend on: Current client needs The client’s requested schedule The client’s care level The client’s location Caregiver experience and qualifications Caregiver availability Transportation and travel distance Client and family preferences Assignment compatibility Changes in the client’s condition or service needs Full-time or part-time status does not guarantee a specific client, assignment, schedule or number of weekly hours. Client schedules may increase, decrease, change or end based on the client’s needs and preferences. Clients and families may request a different caregiver when they believe another caregiver would be a better fit. Caregivers may be considered for additional assignments when their availability, experience and location match current needs. Once a caregiver accepts an assignment, dependable attendance and completion of the entire scheduled shift are required.Employment Qualifications Applicants must: Be at least 18 years old. Possess a high school diploma, GED or equivalent. Have professional caregiving, personal-care, home-care or related experience. Be capable of working overnight while remaining fully awake and attentive. Demonstrate compassion, patience, professionalism and dependability. Follow written care plans and office instructions. Communicate professionally with clients, office staff and approved facility personnel. Complete accurate electronic documentation during every shift. Have reliable access to a smartphone. Maintain client confidentiality. Follow all attendance, call-off, clock-in, clock-out and documentation requirements. Safely perform the physical responsibilities of the accepted assignment. Complete required orientation, training and assignment-specific instruction. CPR and First Aid certification are not listed as pre-interview document requirements for this position.Required Physical Documents Applicants must have physical copies of the following documents available before moving forward in the interview process: Valid current driver’s license Social Security card Birth certificate Proof of high school completion, GED or equivalent Current automobile-insurance documentation Government-issued photo identification, if different from the driver’s license Any additional identity or employment-authorization documentation required for Form I-9 verification Any state-specific or assignment-specific documents requested by Helping Hearts Applicants must bring the original physical documents or acceptable certified copies when instructed. Screenshots or photographs stored on a telephone will not satisfy the physical-document requirement. Form I-9 employment verification will be completed in accordance with federal requirements. Applicants may present any acceptable document or legally permitted combination of documents for Form I-9 purposes.Required Employment Information Applicants must also provide: A current resume A complete five-year employment history Five professional references Current contact information for each professional reference Complete nighttime and overnight availability Disclosure of any transportation, pet, smoking or physical limitations that could affect assignment eligibility Friends and family members may not be used as professional references.Transportation Requirements Applicants must have: A valid current driver’s license Active automobile insurance Reliable personal transportation An acceptable driving record Dependable transportation during nighttime and early-morning hours The ability to travel to assigned client locations The ability to transport clients when required and authorized Caregivers must immediately report any change affecting their driver’s license, automobile insurance, vehicle availability or ability to transport clients safely.Background and Screening Requirements Applicants must: Complete a comprehensive background check covering up to 15 years, where legally permitted. Complete required abuse, neglect and sex-offender registry checks. Complete a pre-employment drug screening when applicable. Participate in random drug screening when required by company policy. Provide favorable and verifiable professional references. Report any criminal charge or legal change that may affect their ability to provide safe care. Have no disqualifying history related to abuse, neglect, exploitation, theft, fraud, violence, weapons or other offenses that would prevent safe employment, subject to applicable laws and individual review.Contingencies and Compliance Employment offers are contingent upon: Completion of the pre-interview document-verification process Presentation and verification of all required physical documents Satisfactory completion of the comprehensive background check Satisfactory completion of applicable registry checks Completion of drug screening when required Verification of the applicant’s driving credentials and automobile insurance Receipt of favorable professional references Verification of employment history Completion of all required orientation and training Compliance with applicable state and federal requirements Applicants who cannot provide the required physical documents or successfully complete the required screenings will not be eligible to move forward in the hiring process.Professional Appearance and Uniform Caregivers must arrive clean, prepared and professionally dressed. The required uniform includes: Solid navy-blue scrubs Closed-toe and closed-heel shoes Clean and professional appearance Hair secured when necessary for safety No strong fragrances Appropriate personal hygieneWhy Join Helping Hearts? Full-time and part-time opportunities Night and overnight shifts ranging from 4 to 12 hours A variety of client assignments Assignment matching based on experience and availability A supportive and team-focused work environment Orientation and ongoing training Opportunities for professional development The chance to build meaningful client relationships The opport