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Night Shift Workforce Scheduler Jobs (NOW HIRING)

(ESR) Shift Workforce Coordinator

Ironton, OH · On-site

$16.50 - $21.50/hr

POSITION SUMMARY The Shift Workforce Coordinator provides frontline administrative and workforce ... Three years of experience in manufacturing, workforce administration, scheduling, employee support ...

As a Night-Shift Contract Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and ...

As a Night-Shift Contract Workforce Manager you will... * Serve as the liaison between client managers, local office and contract employees. This includes regular attendance of client production and ...

Shift Supervisor - Night Shift

Dallas, TX

$12.50 - $16.75/hr

... to managing this workforce. * Deep knowledge of transportation regulations (DOT, FMCSA ... Night Shift Schedule and Flexibility: Base shift: 11:00 PM - 7:30 AM CT , based at Waabi ...

Shift Supervisor - Night Shift

Dallas, TX

$12.50 - $16.75/hr

... to managing this workforce. * Deep knowledge of transportation regulations (DOT, FMCSA ... Night Shift Schedule and Flexibility: Base shift: 11:00 PM - 7:30 AM CT , based at Waabi ...

Shift Supervisor - Night Shift

Dallas, TX · On-site

$12.50 - $16.75/hr

... to managing this workforce. * Deep knowledge of transportation regulations (DOT, FMCSA ... Night Shift Schedule and Flexibility: Base shift: 11:00 PM - 7:30 AM CT , based at Waabi ...

Night Shift Superintendent

Salem, OH · On-site

$75K - $95K/yr

This is accomplished by building and nurturing a workforce of exceptional employees. We recruit top ... Read and analyze charts, work orders, production schedules, and other records and reports to ...

Night Shift Superintendent

Salem, OH · On-site

$75K - $95K/yr

This is accomplished by building and nurturing a workforce of exceptional employees. We recruit top ... Read and analyze charts, work orders, production schedules, and other records and reports to ...

Night Shift

Kennesaw, GA · On-site

$10 - $13/hr

As a member of our night shift team, you'll enjoy a flexible schedule , employee discounts , and paid training that will equip you with valuable skills. Don't miss out on the chance to be part of ...

Night Shift

Kennesaw, GA · On-site

$10 - $13/hr

As a member of our night shift team, you'll enjoy a flexible schedule , employee discounts , and paid training that will equip you with valuable skills. Don't miss out on the chance to be part of ...

Schedule Full-Time Night Shift 6pm-6am Responsibilities * Supervise and support nursing staff on assigned unit * Ensure quality resident care and compliance with all regulations * Administer ...

Night Shift Manager

Columbus, OH · On-site

$25 - $35/hr

Flexible schedule About the Role: S&A Cleantech LLC is looking for a driven and dependable Night Shift Manager to lead our overnight operations in Columbus, OH. This is a fantastic opportunity to ...

Night Shift Manager

Columbus, OH · On-site

$12 - $16/hr

Flexible schedule About the Role: S&A Cleantech LLC is looking for a driven and dependable Night Shift Manager to lead our overnight operations in Columbus, OH. This is a fantastic opportunity to ...

Schedule Full-Time Night Shift 6pm-6am Responsibilities * Supervise and support nursing staff on assigned unit * Ensure quality resident care and compliance with all regulations * Administer ...

Participate in meetings, trainings, and professional development as scheduled, including handoff ... Night/Weekend Shift Differential: +$5 per hour * Employee Assistance Program, Phone Reimbursement

... that the hourly workforce is working safely, meeting customer demands, solving problems ... Night shift schedule: Monday - Friday; 10:00PM - 6:30AM Roles and responsibilities: * Assigns and ...

Schedule Full-Time Night Shift 6pm-6am Responsibilities * Supervise and support nursing staff on assigned unit * Ensure quality resident care and compliance with all regulations * Administer ...

Schedule Full-Time Night Shift 6pm-6am Responsibilities * Supervise and support nursing staff on assigned unit * Ensure quality resident care and compliance with all regulations * Administer ...

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Night Shift Workforce Scheduler information

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How much do night shift workforce scheduler jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for night shift workforce scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What are popular job titles related to Night Shift Workforce Scheduler jobs?

For Night Shift Workforce Scheduler jobs, the most frequently searched job titles are:

Infographic showing various Night Shift Workforce Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Workforce Management - Senior Scheduler

Remote

Gainwell Technologies
Health Care and Social Assistance • 10K+ employees

Other

Posted 10 days ago


Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz


Job description

Workforce Management - Senior Scheduler

Date: Jul 20, 2026 Location: Bangalore, KA, IN, 560100 Req ID: 36638 Work Mode: Remote India

This role is strictly involved in business analysis, requirements documentation, and healthcare reference data support activities and does not involve direct access to Protected Health Information (PHI), Personally Identifiable Information (PII), or any secured or confidential client data. The work is limited to analysis of healthcare claims, reference code sets, and system configurations using governed datasets and does not include handling or processing of sensitive health or personal information. You are responsible for supporting workforce scheduling and planning activities for Gainwell's Customer Experience (CX) operations. This role will be responsible for reviewing schedules and outcomes against tactical forecasts to optimize schedules. This role resides within the Gainwell India organization and provides offshore workforce management support to CX programs across the enterprise. It is responsible for developing and maintaining workforce schedules that align staffing capacity with forecasted demand across both front-office and back-office CX operations.

What We're Looking For

Bachelor's degree or equivalent combination of education and experience. Minimum 4 years of workforce management experience supporting inbound contact center operations. Experience supporting workforce scheduling or workforce management functions in a contact center environment. Strong analytical and critical-thinking skills with the ability to interpret operational data and translate insights into workforce planning actions. Experience working with workforce management tools such as Verint WFM preferred; NICE IEX knowledge may be useful during transition. Ability to manage multiple priorities in a fast-paced operational environment.

Core Skills & Capabilities
  • Workforce Scheduling & Planning Support
  • Develop and maintain workforce schedules that align staffing capacity with forecasted demand across CX operations.
  • Support scheduling activities for both front-office and back-office teams, ensuring appropriate coverage across skills, queues, and operational programs.
  • Partner with CX Operations and Capacity Planning teams to translate staffing plans and forecasts into executable schedules.
  • Support schedule optimization, shift adjustments, and coverage planning to maintain alignment with service-level objectives.
  • Monitor workforce data and scheduling performance to identify opportunities for improved workforce utilization and operational efficiency.
  • Workforce Analytics & Tools
  • Analyze historical workforce and operational data to support scheduling decisions and staffing alignment.
  • Support reporting and data visualization activities that provide insight into staffing coverage, workforce utilization, and operational performance.
  • Utilize workforce management technologies, including Verint WFM and legacy tools such as NICE IEX and NICE CXone, to support workforce planning activities.
  • Collaboration & Support
  • Work closely with Workforce Management leadership, operations teams, and vendor partners to support enterprise workforce planning and scheduling needs.
  • Apply strong analytical and critical-thinking skills to support workforce optimization and operational decision making.
  • Support global delivery partnership needs while maintaining clear handoffs, documentation, and communication expectations.
What You Should Expect in This Role

Location: Gainwell India (Offshore Workforce Planning Support). Shift: Night Shift (9-hour shift between 4:30 PM - 4:30 AM IST). Regular collaboration with CX Operations, Capacity Planning, Workforce Management leadership, and vendor partners. Opportunity to improve schedule execution, workforce utilization, and operational performance across enterprise CX programs


What Gainwell Technologies employees say

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Benefits

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US