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Night Shift Remote Bdc information

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$9

$18

$29

How much do night shift remote bdc jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for night shift remote bdc in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Remote Bdc vs Night Shift Remote Call Center Agent?

AspectNight Shift Remote BdcNight Shift Remote Call Center Agent
CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentRemote, night shift, business-to-business interactionsRemote, night shift, inbound/outbound customer calls
Industry UsageAutomotive, finance, telecommunicationsRetail, telecom, healthcare
Job FocusManaging B2B relationships, lead follow-upCustomer support, issue resolution

While both roles operate remotely during night shifts and require similar credentials, the Night Shift Remote Bdc primarily focuses on business-to-business interactions and lead management, whereas the Night Shift Remote Call Center Agent handles direct customer service calls. The roles differ in industry focus and daily tasks, but both serve essential functions in customer engagement during night hours.

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Cities with the most Night Shift Remote Bdc job openings:

What states have the most Night Shift Remote Bdc jobs?

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Night Shift Remote Bdc jobs near you
Infographic showing various Night Shift Remote Bdc job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Senior Customer Support Representative - Night Shift

Allied Tech

Austin, TX • Remote

$66K - $80K/yr

Full-time

Re-posted 25 days ago

Job description

Senior Customer Support Representative - Night Shift

Some support issues are simple. Others take patience, judgment, and a little more experience to resolve. We're looking for the person people turn to when the usual fix isn't enough.


What is the pay?

  • $66,000 - $80,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Night Shift: 12:00 AM - 8:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you!