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Night Shift Desktop Support Manager Jobs in Riverside, CA

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Ability to work independently and manage multiple priorities Preferred Qualifications * Experience ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

This role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician II

Irvine, CA

$21.50 - $27.50/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

360s2g

IT Support Technician (In Person)

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Provide desktop support and manage the break/fix process to resolve technical issues. Apply IT hardware and software management principles, methods, and procedures for troubleshooting issues, email ...

360S2G

IT Support Technician (In Person)

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Provide desktop support and manage the break/fix process to resolve technical issues. Apply IT hardware and software management principles, methods, and procedures for troubleshooting issues, email ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

360S2G

IT Support Technician (In Person)

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Provide desktop support and manage the break/fix process to resolve technical issues. Apply IT hardware and software management principles, methods, and procedures for troubleshooting issues, email ...

Stefanini

Deskside Technician II

Irvine, CA · On-site

$21.75 - $27.75/hr

ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...

360s2g

IT Support Technician (In Person)

Santa Ana, CA · On-site

$22.25 - $30.75/hr

Provide desktop support and manage the break/fix process to resolve technical issues. Apply IT hardware and software management principles, methods, and procedures for troubleshooting issues, email ...

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All JobsDesktop Support JobsNight Shift Desktop Support Manager JobsNight Shift Desktop Support Manager Jobs in Riverside, CA

Night Shift Desktop Support Manager information

See Riverside, CA salary details

$15

$37

$62

How much do night shift desktop support manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for night shift desktop support manager in Riverside, CA is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $50.14 per hour, depending on experience, location, and employer.

What does a night shift desktop support manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

What are popular job titles related to Night Shift Desktop Support Manager jobs in Riverside, CA?

For Night Shift Desktop Support Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Night Shift Desktop Support Manager jobs in Riverside, CA look for?

The top searched job categories for Night Shift Desktop Support Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Night Shift Desktop Support Manager jobs?

Cities near Riverside, CA with the most Night Shift Desktop Support Manager job openings:

Night Shift Desktop Support Manager jobs near you

Helpdesk Support Technician

Connection

Brea, CA • On-site

$29/hr

Full-time

Re-posted 12 days ago

Job description

OverviewHelp Desk Support Technician

Industry: Heavy Civil ConstructionLocation: Brea, CA (100% On-Site)Schedule: Monday-Friday, 8:00 AM-5:00 PMPay Rate: $29.00/hourDuration: Contract through the end of the yearTravel: None

Ready to hire ASAP!

Position Overview

Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity for someone who enjoys providing hands-on technical support, solving day-to-day IT issues, and delivering outstanding customer service in a collaborative office environment.

The ideal candidate will have 2-4 years of IT support experience, strong troubleshooting skills, and a positive, service-oriented attitude. This position is available immediately.

 ResponsibilitiesResponsibilities
  • Provide day-to-day Help Desk support for end users
  • Troubleshoot hardware, software, and peripheral issues
  • Provision, configure, and deploy laptops and desktop computers
  • Install, configure, and troubleshoot printers
  • Create, modify, and maintain user accounts in Active Directory
  • Respond to and resolve technical support requests in a timely manner
  • Document support activities and maintain accurate records
  • Deliver excellent customer service while assisting users with technical issues
MinMaxQualificationsQualifications
  • 2-4 years of Help Desk or Desktop Support experience
  • Experience provisioning and configuring Windows laptops and desktops
  • Working knowledge of Active Directory, including user account administration
  • Experience supporting printers and common office hardware
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and interpersonal skills
  • Friendly, professional, and customer-focused approach
  • Ability to work independently and manage multiple priorities
Preferred Qualifications
  • Experience working in a corporate office environment
  • Familiarity with Microsoft Windows operating systems and Microsoft Office
  • Exposure to ticketing systems is a plus
   Employment Type: FULL_TIME

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