ZipRecruiter

Log In

1

Night Shift Desktop Support Manager Jobs in Riverside, CA

Glidewell Dental

Desktop Systems Analyst

Riverside, CA · On-site

$27.81 - $34/hr

Performs other related duties and projects as business needs require at direction of management. * Provide level 1 support for Service Desk line during off hours. * Helps Coordinators and Desktop ...

Service Global, Inc

Desktop Engineer L1

Irvine, CA · On-site

$22 - $23/hr

Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role ... Refresh PC support with individual user * Management of existing Recycle cages at Customer sites

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Support user account administration, password resets, and Microsoft Entra ID/Microsoft 365 account management. * Install, configure, and maintain desktop software and business applications. * Assist ...

IntelliSurvey

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

Build and maintain end user hardware (laptops and desktops) * Assist the Desktop Support Specialist with endpoint inventory management * Build and maintain desktop image systems and processes * Ship ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Support user account administration, password resets, and Microsoft Entra ID/Microsoft 365 account management. * Install, configure, and maintain desktop software and business applications. * Assist ...

IntelliSurvey

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

Build and maintain end user hardware (laptops and desktops) * Assist the Desktop Support Specialist with endpoint inventory management * Build and maintain desktop image systems and processes * Ship ...

Hoosier, Inc.

Be Seen First

CMM Operator / Quality Inspector - Night Shift

Corona, CA · On-site

$24 - $30/hr

Ability to work independently and support production during night-shift operations. * Reliable attendance and punctuality. CMM programming experience is a plus, but not required. Why This Position ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsNight Shift Desktop Support Manager JobsNight Shift Desktop Support Manager Jobs in Riverside, CA

Night Shift Desktop Support Manager information

See Riverside, CA salary details

$15

$37

$62

How much do night shift desktop support manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for night shift desktop support manager in Riverside, CA is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $50.14 per hour, depending on experience, location, and employer.

What does a night shift desktop support manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

What are popular job titles related to Night Shift Desktop Support Manager jobs in Riverside, CA?

For Night Shift Desktop Support Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Night Shift Desktop Support Manager jobs in Riverside, CA look for?

The top searched job categories for Night Shift Desktop Support Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Night Shift Desktop Support Manager jobs?

Cities near Riverside, CA with the most Night Shift Desktop Support Manager job openings:

Night Shift Desktop Support Manager jobs near you

Field Desktop Support Tech- L3/VIP Support Tech

OSI Digital

Orange, CA • On-site

$20 - $38/hr

Contractor

Re-posted 18 days ago

Job description

Role: Field Desktop Support Tech- L3/VIP Support Tech
Type: Contract- 6 months
Location: Orange County, CA
Shift Timings: Open to rotational shifts 7 AM- 4 PM / 1 PM- 8 PM
Job Description:
Position Summary
We are seeking a senior-level L3 Executive/VIP Support Technician with a proven track record of supporting C-suite leadership, board members, and high-profile stakeholders in demanding, high-visibility environments. This role is tailored for professionals who understand that executive support is not just technical-it is highly personalized, discreet, and mission-critical.
As a trusted advisor to senior leadership, you will deliver seamless, white-glove technology experiences while acting as the highest escalation point for complex executive-facing issues. You will be expected to anticipate needs, operate with absolute discretion, and provide calm, decisive support in time-sensitive situations where downtime is not an option.
Key Responsibilities
  • Serve as the primary L3 escalation point for all executive/VIP support issues, owning incidents end-to-end with a white-glove, accountability-driven approach.
  • Provide concierge-level support directly to C-suite executives, board members, and visiting VIPs, ensuring a frictionless and interruption-free technology experience.
  • Build and maintain trusted relationships with executive stakeholders, acting as a reliable and discreet technology partner.
  • Perform advanced troubleshooting and root cause analysis across Windows, macOS, iOS, Android, and Microsoft 365 environments with urgency and precision.
  • Deliver proactive, anticipatory support, ensuring executive devices, applications, and meeting environments are always optimized and ready.
  • Architect, configure, and maintain executive-level device ecosystems, including laptops, mobile devices, and secure collaboration tools (Teams, Zoom, Webex).
  • Lead workstation engineering initiatives (PowerShell scripting, SCCM/MECM, Intune, endpoint hardening) to ensure stability, performance, and security at the executive tier.
  • Own and deliver executive A/V and boardroom support, including live troubleshooting for high-stakes meetings, presentations, and events.
  • Partner cross-functionally with infrastructure, networking, and security teams to resolve complex, business-critical issues with urgency.
  • Manage VVIP loaner devices with a focus on immediate readiness and premium user experience.
  • Maintain detailed documentation, SLA adherence, and reporting within ServiceNow or equivalent ITSM platforms.
  • Act as the on-site subject matter expert during executive visits, ensuring a polished and seamless technology experience.

Required Qualifications
  • 5+ years of IT support experience, including significant direct support for C-level executives or VIP stakeholders in a white-glove or executive support environment.
  • Proven experience operating as a senior escalation point (L3) for complex, high-impact issues affecting executive users.
  • Demonstrated ability to build trust with senior leadership, combining technical expertise with professionalism and executive presence.
  • Advanced troubleshooting expertise across Windows, macOS, iOS, Android, and Microsoft 365 ecosystems.
  • Hands-on experience with Intune, SCCM/MECM, Active Directory, PowerShell scripting, and endpoint security.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, remote access tools).
  • Experience supporting and managing executive collaboration and A/V environments.
  • Proven ability to perform under pressure in high-stakes, high-visibility situations with minimal supervision.
  • Excellent communication skills, with the ability to translate technical issues into clear, executive-level language.
  • High degree of discretion, confidentiality, and professionalism when handling sensitive executive information.
  • Self-directed, highly organized, and able to prioritize competing executive needs in real time.
  • Bilingual English/Korean strongly preferred.

Preferred Qualifications
  • Certifications such as CompTIA A+, Microsoft MD-102, Apple ACSP, or ITIL Foundation.
  • Experience supporting global executives, enterprise leadership teams, or multinational environments.
  • Familiarity with Jamf Pro and Apple ecosystem management.
  • Prior experience supporting international executive visits, board-level engagements, or high-profile delegations.
  • Hands-on experience with enterprise A/V systems (Crestron, Cisco Webex Rooms, or similar).

Apply