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Nice Wfm Jobs (NOW HIRING)

Mosaic Consulting Group

Sales Director - WFM (Remote)

$125K - $150K/yr

In this role, you'd lead Workforce Management (WFM) sales efforts across organizations in multiple ... Nice to haves: * A completed Bachelor's degree from an accredited University How You'll Be Measured:

NICE

Director Product Management

Seattle, WA · On-site

$265K - $277K/yr

About the Role NICE is defining the future of AI-powered customer experience. As Director of ... IVR, ACD, WFM, QM, interaction analytics * Prior involvement in platform product strategy (API ...

Lantern

Workforce Management Analyst

Dallas, TX

WFM contact center experience (scheduling, intraday, capacity risk). * Experience with NICE CXone (preferred) or enterprise WFM platforms. * Proficiency with Excel/Sheets (lookups, pivots, logic)

NICE

Director Product Management

Seattle, WA · On-site

$265K - $277K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... IVR, ACD, WFM, QM, interaction analytics * Prior involvement in platform product strategy (API ...

NICE

Senior Software Engineer

Richardson, TX · Hybrid

$111K - $146K/yr

Senior Software Engineer Hybrid (2 days in office) Richardson, TX Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software ...

NICE

Senior Software Engineer

Richardson, TX · On-site

$111K - $146K/yr

Senior Software Engineer Hybrid (2 days in office) Richardson, TX Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software ...

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Director, Workforce Management

Phoenix, AZ

Executive presence and communication skills; experience building or significantly maturing a WFM function Nice to Have: * Bachelor's degree in Business, Operations, Data Analytics, or equivalent ...

Mindlance

Sr Platform Engineer (IC2)

Wilmington, DE

Proficiency with WFM tools (e.g., NICE, Verint, Aceyus). * Strong knowledge MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics. * Hands-on experience with call recording solutions like ...

Mindlance

Sr Platform Engineer (IC2)

Fort Worth, TX

Proficiency with WFM tools (e.g., NICE, Verint, Aceyus). * Strong knowledge MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics. * Hands-on experience with call recording solutions like ...

Next Generation Inc.

UKG Solutions Architect

Chicago, IL · Remote

$130K - $150K/yr

Certification in UKG Pro WFM is necessary for this role. * Other UKG Certifications (Timekeeping, Advanced Scheduling etc.) would also be nice to have. * Experience leading business process design ...

Mindlance

Sr Platform Engineer (IC2)

Charlotte, NC

Proficiency with WFM tools (e.g., NICE, Verint, Aceyus). * Strong knowledge MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics. * Hands-on experience with call recording solutions like ...

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Nice Wfm information

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$38.5K

$97.6K

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How much do nice wfm jobs pay per year?

As of Jun 17, 2026, the average yearly pay for nice wfm in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives (CEOs, CFOs), specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain highly skilled professionals in finance, technology, and law, especially with bonuses, stock options, or ownership stakes, also reach this level of income.

Is NiCE a good company to work for?

Nice Wfm is a workforce management software company that provides scheduling, forecasting, and analytics tools for organizations. As a job role related to Nice Wfm, working in this field typically involves technical skills, software proficiency, and understanding of workforce planning. The company's reputation as an employer varies and should be evaluated based on specific job roles and individual experiences.

What are the key skills and qualifications needed to thrive as a NICE WFM (Workforce Management) specialist, and why are they important?

To thrive as a NICE WFM specialist, you need strong analytical skills, knowledge of workforce planning principles, and typically experience in contact center operations. Proficiency with NICE WFM software, data analysis tools, and scheduling systems is essential, and relevant certifications like NICE WFM Certification can be advantageous. Excellent communication, problem-solving abilities, and adaptability help you collaborate with stakeholders and respond to changing business needs. These skills ensure accurate forecasting, optimal staffing, and improved service levels in dynamic contact center environments.

What is the difference between Nice Wfm vs NICE Workforce Management Analyst?

AspectNice WfmNICE Workforce Management Analyst
Primary RoleSoftware platform for workforce scheduling and optimizationProfessional responsible for analyzing and optimizing workforce processes using NICE Wfm
CredentialsKnowledge of NICE Wfm software, certifications may varyTypically requires experience with NICE Wfm, analytical skills, and industry certifications
Work EnvironmentSoftware deployment, technical support, and system managementOffice-based, analytical, and operational roles within contact centers

Nice Wfm is a software platform used for workforce scheduling and management, while a NICE Workforce Management Analyst is a professional who utilizes the platform to analyze and improve workforce operations. The platform focuses on tools and features, whereas the analyst role emphasizes applying those tools to optimize staffing and productivity.

What jobs pay $10,000 a month without a degree?

Jobs that can pay $10,000 a month without a degree include roles like sales managers, real estate brokers, and certain skilled trades such as electricians or plumbers, especially with experience and certifications. Additionally, some remote or freelance positions in digital marketing, software development, or consulting can reach this income level with strong skills and client base. Success in these roles often depends on experience, performance, and networking rather than formal education.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced education, certifications, extensive experience, and may involve working in high-stakes environments or on a contract basis with significant expertise. Income levels vary based on industry, location, and individual qualifications.

What are some common challenges faced by professionals in NICE WFM roles, and how can they be addressed?

Professionals working with NICE Workforce Management (WFM) systems often face challenges such as balancing forecast accuracy with real-time operational changes, ensuring agent schedules meet both business needs and employee preferences, and adapting to evolving customer demand. These challenges can be addressed by staying current with system updates, collaborating closely with operations and HR teams, and leveraging analytics tools within NICE WFM to monitor trends and adjust forecasts proactively. Regular training and open communication with stakeholders further help in aligning scheduling strategies with organizational goals.

What is a NICE WFM specialist?

A NICE WFM specialist is a professional who manages and optimizes workforce management (WFM) processes using NICE Workforce Management software. They are responsible for forecasting, scheduling, and tracking staffing needs to ensure efficient operations in call centers or customer service environments. Their role often includes analyzing data, creating reports, and implementing strategies to improve productivity and service levels. Knowledge of the NICE WFM platform and experience with scheduling, real-time monitoring, and performance analytics are essential for this position.
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What job categories do people searching Nice Wfm jobs look for? The top searched job categories for Nice Wfm jobs are:
Nice Wfm jobs near you
Sales Director - WFM (Remote)

Sales Director - WFM (Remote)

Mosaic Consulting Group

Remote

$125K - $150K/yr

Full-time

PTO

Posted 20 days ago

Job description

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.
Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Servicesâ„¢ and proudly recognized as the 2025 UKG Partner of the Year.
Due to our rapid growth, we are looking for a remote Sales Director to join our team. In this role, you'd lead Workforce Management (WFM) sales efforts across organizations in multiple industries, including healthcare, retail, hospitality, and more. If you love owning complex, consultative sales pursuits and being a high-impact individual contributor, this role is for you.
What You'll Do:
  • Sell outcome-based consulting services to organizations focused on implementing, optimizing, supporting, or expanding their Workforce Management (WFM), Time & Attendance, Scheduling, and Labor Optimization solutions.
  • Own and execute account strategies across Enterprise and Mid-Market organizations spanning healthcare, retail, hospitality, and other workforce-intensive industries.
  • Lead complex, multi-threaded sales cycles involving HR, Operations, Finance, IT, and Executive teams.
  • Conduct deep discovery to understand workforce and operational challenges across industries, including:
    • Labor cost control and productivity optimization
    • Complex scheduling and shift coverage requirements
    • Overtime management and compliance risk
    • Union and non-union labor environments
    • Multi-location and multi-state workforce operations
  • Translate operational complexity into a clear, quantified value proposition tied to labor efficiency, cost savings, workforce productivity, and operational performance.
  • Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long-term transformation strategies.
  • Identify expansion opportunities post-implementation across optimization, managed services, and change management.
  • Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM.

What makes you successful:
Need to haves:
  • 5+ years of experience in consultative sales, enterprise solution selling, or professional services sales.
  • Experience selling into multiple industries, with a strong preference for experience in sectors such as healthcare, retail, hospitality, or other labor-intensive environments.
  • Demonstrated success managing complex, multi-stakeholder sales cycles with executive-level engagement.
  • Experience selling:
    • Consulting services (implementation, optimization, managed services)
    • Workforce Management (WFM), Scheduling, Time & Attendance, or related solutions
  • Ability to articulate value related to labor efficiency, compliance, cost control, and workforce productivity across diverse industries.
  • Exceptional presentation, written, and verbal communication skills.
  • Highly self-directed with the ability to manage long sales cycles and multiple enterprise pursuits.
  • Comfortable working fully remote with travel as required for client and partner engagement.

Nice to haves:
  • A completed Bachelor's degree from an accredited University

How You'll Be Measured:
  • Achievement of quarterly and annual revenue targets
  • Maintenance of a healthy pipeline equal to3x annual sales plan
  • Quality of opportunities (deal size, strategic relevance, expansion potential)

What We Offer You:
  • Competitive base salary of $125,000-$150,000 with a strong commission structure (OTE of $300K)
  • Comprehensive benefits, PTO, and perks package
  • An award-winning company culture in a flexible, remote environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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