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Nextiva Jobs (NOW HIRING)

CREXENDO, INC

QA Analyst

Tempe, AZ · On-site

SIP, session initiation protocol, VOIP, netsapiens, crexendo, metaswitch, ringcentral, nextiva, 8x8, sansay, ribbon, linux, ubuntu, JIRA, practitest, testrail git, Zephyr, test lodge, wan, lan ...

Job Duck LLC

V108 - PI Case Support Specialist

$1.2K - $1.3K/wk

Nextiva • Internal communication: Time Matters • Email: Outlook • Calendar management: Time Matters • Document management: Kofax Power PDF Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United ...

CREXENDO, INC

Software Validation Engineer

Tempe, AZ · On-site

... nextiva, 8x8, ringcentral. Benefits: Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3 ...

The Bio Dude Inc

Operations Supervisor

Webster, TX

Google Workspace, Slack, Nextiva, Front (shared inbox) * HR Solutions/Prism (time and attendance) * Audit platforms regularly to ensure data accuracy and consistency. Qualifications Required: * High ...

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$49K

$116.2K

$154K

How much do nextiva jobs pay per year?

As of Jul 4, 2026, the average yearly pay for nextiva in the United States is $116,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by customer support representatives at Nextiva, and how can they effectively overcome them?

Customer support representatives at Nextiva often face challenges such as handling high volumes of inquiries, resolving complex VoIP and communication system issues, and maintaining a positive customer experience even during technical outages. To overcome these challenges, representatives benefit from ongoing product training, utilizing internal knowledge bases, and collaborating closely with technical teams for swift issue resolution. Effective time management and clear communication skills are also key to ensuring customer satisfaction and personal success in this fast-paced environment.

What is Nextiva and what does the company do?

Nextiva is a business communications company that provides cloud-based VoIP phone systems, unified communications, and customer management solutions. Their services help businesses streamline communication through voice, video, chat, and team collaboration tools. Nextiva is known for its reliable phone systems, user-friendly interface, and excellent customer support. The company serves businesses of all sizes, offering scalable solutions that can grow with your needs.

What is the difference between Nextiva vs Customer Service Representative?

AspectNextivaCustomer Service Representative
Primary RoleProvides VoIP communication solutions and technical support for businessesAssists customers by answering inquiries, resolving issues, and providing product information
Required SkillsTechnical knowledge of VoIP systems, troubleshooting, customer support skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentOffice or remote, primarily in tech or sales settingsCall centers, customer service departments, remote or in-office
CertificationsOptional technical certifications, customer service trainingCustomer service certifications often preferred

While Nextiva focuses on providing VoIP solutions and technical support for businesses, Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but Nextiva roles often demand technical knowledge of communication systems. Understanding these differences helps job seekers align their skills with the right position in the industry.

What are the key skills and qualifications needed to thrive as a Nextiva Support Specialist, and why are they important?

To thrive as a Nextiva Support Specialist, you need strong technical troubleshooting abilities, knowledge of VoIP technologies, and typically a background in IT or telecommunications. Familiarity with Nextiva’s VoIP platforms, CRM systems, and ticketing tools such as Zendesk or Salesforce is important. Excellent communication, patience, and problem-solving skills help professionals effectively assist customers and manage complex technical issues. These skills ensure prompt issue resolution, high customer satisfaction, and the smooth operation of business communications systems.
More about Nextiva jobs
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Nextiva jobs near you
Infographic showing various Nextiva job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $116,203 per year, or $55.9 per hour.

Customer Care Specialist (Part-Time and Temporary)

The Bio Dude Inc

Webster, TX • On-site

$15 - $19.75/hr

Other

Posted 12 days ago

Job description

Customer Care Specialist

Part-Time and Temporary | Onsite | Webster, TX

The Bio Dude is hiring a Customer Care Specialist to support our retail customers, maintain inventory accuracy, and help deliver an exceptional in-store and remote customer experience. This role is ideal for someone who enjoys helping people, staying organized, and working in a fast-paced environment—especially if you have an interest in reptiles and amphibians.

What You’ll Do
  • Provide friendly, knowledgeable customer service in-store, by phone, and via email
  • Assist customers with product selection and reptile/amphibian care guidance
  • Accurately process sales transactions, returns, and exchanges
  • Maintain inventory accuracy, restock shelves, and keep the store clean and organized
  • Track customer interactions and ensure timely follow-up and issue resolution
  • Assist with inventory tracking, loss prevention, and operational reporting
  • Support marketing initiatives, promotions, and in-store events
  • Stay current on product updates and reptile care best practices
  • Follow OSHA safety standards and company policies
  • Participate in ongoing training and development
  • Opportunity to assist with trade shows and special events
Tools & Systems You’ll Use
  • Shopify, SKULabs, Front, Nextiva
  • Slack, Google Workspace, Microsoft Office
  • Inventory kiosks and POS systems
  • Social media and basic website support tools
Schedule
  • Part-time, <30 hours per week
  • Shifts:
    • 10:00 AM – 6:15 PM (Thursday–Friday)
    • Saturdays: 9:30 AM – 6:15 PM
  • No overtime without management approval
Qualifications
  • High school diploma or equivalent (required)
  • Prior retail or customer service experience preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and stay organized
  • Comfortable working independently and as part of a team
  • Professional demeanor and positive attitude
Physical Requirements
  • Ability to lift and carry up to 40 lbs
  • Frequent standing, walking, bending, and kneeling
  • Ability to safely handle reptiles and amphibians as needed
Benefits

Employee Discount

Why The Bio Dude?

We’re passionate about raising the standard for reptile care—and we want team members who care just as much about customers, accuracy, and teamwork. If you’re looking for a stable role with growth potential in a niche industry, this is your lane.

Apply