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Nextiva Jobs (NOW HIRING)

Nextiva

Account Exeuctive

Scottsdale, AZ

Company Description Growing rapidly, Nextiva is an innovative technology company providing unparalleled communication products and services to all business sizes and styles across the country. Our ...

Nextiva

Account Exeuctive

Scottsdale, AZ · On-site

Company Description Growing rapidly, Nextiva is an innovative technology company providing unparalleled communication products and services to all business sizes and styles across the country. Our ...

CoAdvantage

Sales Development Representative

Maitland, FL · On-site

$25 - $29/hr

Use Nextiva for outbound and inbound calling and call management * Maintain organized pipeline activity and follow-up tasks to ensure no lead is missed * Performance Expectations / KPIs * 80 outbound ...

CREXENDO, INC

QA Analyst

Tempe, AZ · On-site

SIP, session initiation protocol, VOIP, netsapiens, crexendo, metaswitch, ringcentral, nextiva, 8x8, sansay, ribbon, linux, ubuntu, JIRA, practitest, testrail git, Zephyr, test lodge, wan, lan ...

CREXENDO, INC

Software Validation Engineer

Tempe, AZ · On-site

... nextiva, 8x8, ringcentral. Benefits: Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3 ...

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Nextiva information

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$49K

$116.2K

$154K

How much do nextiva jobs pay per year?

As of Jun 14, 2026, the average yearly pay for nextiva in the United States is $116,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $130,000.00 per year, depending on experience, location, and employer.

Is Nextiva having issues?

Nextiva, a provider of business communication solutions, occasionally experiences service disruptions or outages, which are typically communicated through their status page or support channels. Checking their official status page or contacting support can provide real-time updates on any ongoing issues.

Who is the owner of Nextiva?

Nextiva is a privately held company founded by Tomas Gorny, who serves as its CEO. As a private company, ownership details are not publicly disclosed, but Gorny is a key figure in its leadership and strategic direction.

What are some common challenges faced by customer support representatives at Nextiva, and how can they effectively overcome them?

Customer support representatives at Nextiva often face challenges such as handling high volumes of inquiries, resolving complex VoIP and communication system issues, and maintaining a positive customer experience even during technical outages. To overcome these challenges, representatives benefit from ongoing product training, utilizing internal knowledge bases, and collaborating closely with technical teams for swift issue resolution. Effective time management and clear communication skills are also key to ensuring customer satisfaction and personal success in this fast-paced environment.

What is Nextiva and what does the company do?

Nextiva is a business communications company that provides cloud-based VoIP phone systems, unified communications, and customer management solutions. Their services help businesses streamline communication through voice, video, chat, and team collaboration tools. Nextiva is known for its reliable phone systems, user-friendly interface, and excellent customer support. The company serves businesses of all sizes, offering scalable solutions that can grow with your needs.

What is the difference between Nextiva vs Customer Service Representative?

AspectNextivaCustomer Service Representative
Primary RoleProvides VoIP communication solutions and technical support for businessesAssists customers by answering inquiries, resolving issues, and providing product information
Required SkillsTechnical knowledge of VoIP systems, troubleshooting, customer support skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentOffice or remote, primarily in tech or sales settingsCall centers, customer service departments, remote or in-office
CertificationsOptional technical certifications, customer service trainingCustomer service certifications often preferred

While Nextiva focuses on providing VoIP solutions and technical support for businesses, Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but Nextiva roles often demand technical knowledge of communication systems. Understanding these differences helps job seekers align their skills with the right position in the industry.

What kind of company is Nextiva?

Nextiva is a business communications company that provides cloud-based VoIP phone systems, unified communications, and collaboration tools for organizations. It focuses on delivering reliable, scalable communication solutions often used by small to large enterprises, and employees may work with platforms like Salesforce or Zendesk. The company emphasizes customer service and technical support as part of its service offerings.

What is Nextiva and how does it work?

Nextiva is a business communication platform that provides VoIP phone services, unified communications, and collaboration tools. It works by integrating voice, video, and messaging services into a single system accessible via internet-connected devices, often requiring setup of hardware or software configurations for optimal use.

What are the key skills and qualifications needed to thrive as a Nextiva Support Specialist, and why are they important?

To thrive as a Nextiva Support Specialist, you need strong technical troubleshooting abilities, knowledge of VoIP technologies, and typically a background in IT or telecommunications. Familiarity with Nextiva’s VoIP platforms, CRM systems, and ticketing tools such as Zendesk or Salesforce is important. Excellent communication, patience, and problem-solving skills help professionals effectively assist customers and manage complex technical issues. These skills ensure prompt issue resolution, high customer satisfaction, and the smooth operation of business communications systems.
More about Nextiva jobs
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Nextiva jobs near you
Infographic showing various Nextiva job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $116,203 per year, or $55.9 per hour.
Account Exeuctive

Account Exeuctive

Nextiva

Scottsdale, AZ

Full-time

Posted 6 days ago

Job description

Company Description

Growing rapidly, Nextiva is an innovative technology company providing unparalleled communication products and services to all business sizes and styles across the country. Our cutting-edge technology coupled with our Amazing Service creates mind-blowing communication efficiency for all industries.
As a modern tech-savvy company, we understand that a relaxed and diverse atmosphere will allow our employees' internal drive to engage, inspire, and produce incredible sales results. Not only do we offer great benefits and continuous training, we go above and beyond to reward our employee efforts and give back to the community. Yeah, we get it. Professionalism + Fun = A well balanced work life. Get ready to love your job!

Job Description

During your first four weeks of initial training, we provide you with all tools necessary for ultimate success. Within a phone-based sales environment, you'll eagerly reach out to warm leads where in turn you'll use your charm and charisma to evolve them into long-term and loyal clients. Through the power of our remarkable products and services you'll come to their rescue and solve their business related communication needs. You are a communications hero! Get ready for fast-paced, action-packed days where you'll frequently come across free food, themed attire, and adventurous team-building activities. Enjoy each and every day as you become the sales machine you were born to be!

Qualifications

1+ year(s) of sales experience.
Tech savviness is a must.
Excellent communication skills to effectively engage with all personalities and business roles.
A passion for excellence.
An energetic, modern approach to sales.
Be a confident and independent thinker.
A desire to continually learn and apply new skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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