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New Patient Coordinator Jobs in Riverside, CA (NOW HIRING)

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We are currently seeking an experienced professional to join our Irvine headquarters in caring for and supporting our new patients. Our Patient Coordinators create the first impression patients have ...

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Office Manager / Patient Coordinator Warm with patients. Sharp with insurance. Fearless with ... Patient enrollment: guiding new patients through the intake process from first call to first visit

Patient Care Coordinator

Hemet, CA · On-site

$18.25 - $23.75/hr

Patient Care Coordinator It is our goal to provide the finest Orthopaedic care possible. This ... Secure authorizations for new patient visits via insurance carriers, online portals, or primary ...

Patient Care Coordinator

Hemet, CA · On-site

$18.25 - $24.25/hr

Secure authorizations for new patient visits via insurance carriers, online portals, or primary ... The Patient Care Coordinator should observe and conduct the following relationships: * The employee ...

Secure authorizations for new patient visits via insurance carriers, online portals, or primary ... The Patient Care Coordinator should observe and conduct the following relationships: * The employee ...

Receive and process new patient referrals for specialty home infusion pharmacy, ambulatory infusion center (AIC), and home health services. * Review referrals for completeness and identify missing ...

Receive and process new patient referrals for specialty home infusion pharmacy, ambulatory infusion center (AIC), and home health services. * Review referrals for completeness and identify missing ...

Patient Navigator

Anaheim, CA · On-site

$26.91 - $33.53/hr

... coordinating activities surrounding "Patient Centered Care". "Patient Centered Care" activities include (but are not limited to) identifying current and new patient populations through risk ...

Patient Navigator

Santa Ana, CA · On-site

$26.91 - $33.53/hr

... coordinating activities surrounding "Patient Centered Care". "Patient Centered Care" activities include (but are not limited to) identifying current and new patient populations through risk ...

Patient Navigator

Santa Ana, CA · On-site

$26.91 - $33.53/hr

... coordinating activities surrounding "Patient Centered Care". "Patient Centered Care" activities include (but are not limited to) identifying current and new patient populations through risk ...

The Financial Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the ...

The Financial Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the ...

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New Patient Coordinator information

See Riverside, CA salary details

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$31

How much do new patient coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for new patient coordinator in Riverside, CA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What does a new patient coordinator do?

A New Patient Coordinator is responsible for welcoming and assisting new patients as they enter a healthcare practice. They help patients complete necessary paperwork, verify insurance information, schedule initial appointments, and answer any questions about the practice or services. Their goal is to ensure a smooth and positive experience for new patients, serving as a liaison between the patient and medical staff. This role often requires excellent communication and organizational skills, as well as a compassionate approach to patient care.

What are the key skills and qualifications needed to thrive as a new patient coordinator?

To thrive as a New Patient Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration or a related field. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and insurance verification processes is typically required. Exceptional interpersonal skills, empathy, and effective communication help build trust with new patients and facilitate coordination among medical staff. These skills ensure a smooth patient onboarding experience, improve clinic efficiency, and contribute to high patient satisfaction.

What are some common challenges a new patient coordinator faces when managing patient onboarding, and how can they effectively address them?

New Patient Coordinators often encounter challenges such as managing a high volume of inquiries, addressing diverse patient needs, and ensuring all registration forms and insurance details are accurately completed. To overcome these, strong organizational skills and attention to detail are essential. Cultivating clear communication with both patients and clinical teams helps prevent misunderstandings and ensures a smooth onboarding process. Familiarity with electronic health record systems and a patient-centered approach are also key to handling these challenges effectively.

What is the difference between New Patient Coordinator vs Medical Receptionist?

AspectNew Patient CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentMedical offices, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patient appointments, collecting patient information, explaining proceduresGreeting patients, answering phones, scheduling, administrative tasks
Industry UsageCommonly used in healthcare settings to focus on new patient onboardingUsed broadly in healthcare for front-desk duties

The main difference is that a New Patient Coordinator specializes in onboarding and managing new patient appointments, while a Medical Receptionist handles general front-desk tasks. Both roles are essential in healthcare settings, but the New Patient Coordinator focuses more on patient intake and education, whereas the Medical Receptionist manages day-to-day administrative duties.

What do I need to become a new patient coordinator?

To become a new patient coordinator, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with scheduling or administrative tasks. Knowledge of medical office procedures and familiarity with electronic health records (EHR) systems are also beneficial.

What are popular job titles related to New Patient Coordinator jobs in Riverside, CA?

For New Patient Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for New Patient Coordinator jobs?

Cities near Riverside, CA with the most New Patient Coordinator job openings:

Infographic showing various New Patient Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,486 per year, or $21.4 per hour.

New Patient Coordinator - Fertility & Women's Health

Irvine, CA • On-site

Life IVF Center
Outpatient Health Care • 51 - 200 employees

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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Job description

High-impact patient role with competitive Pay and Benefits helping families in need!

The ideal candidate for the role will have a patient-centric attitude and experience in patient coordination, customer service, or sales in healthcare settings.

Position Details:

We are currently seeking an experienced professional to join our Irvine headquarters in caring for and supporting our new patients. Our Patient Coordinators create the first impression patients have with our organization and a critical part of their patient experience. Specialized team members may be selected to work primarily with international patients or Third-Party Reproductive cases including the use of sperm and egg donors as well as gestational carriers or surrogates.

The Patient Coordinator will work closely with their teammates to be responsible for many aspects of patient experience and general business operations including patient management, scheduling, consultation, onboarding and call support, among a variety of others. Patient Coordinators are the backbone of clinical administration and a crucial part of helping prospective parents on their fertility journeys.

Benefits:

  • Health, dental, and vision insurance plans
  • Paid time off and sick days
  • 401K plans available for tenured employees
  • Life insurance plans
  • Company trips, events, activities, and banquets
  • Leadership and development opportunities

Qualifications:

  • Working fluency in another language, such as Spanish, Korean, Japanese, Vietnamese, strongly preferred, familiarity with medical terminology is ideal
  • Ideally 1+ years prior work experience in medical office setting e.g., reception / front desk / patient intake / medical assistant / care coordinator experience
  • Alternatively, strong customer service / sales experience is a plus
  • Familiarity with medical terminology and ideally ICD codes is preferred not required
  • Familiarity with EMR software and patient scheduling is a plus
  • Local to the Irvine area for interview, evaluation period

Responsibilities:

  • Guide enquiring individuals through the consultation, information gathering, testing, and evaluation processes to begin treatment as a new patient
  • Assist patients in person, by phone, and via email with questions, scheduling, billing, and all other non-medical visit needs
  • Deliver the highest standard of patient service and a supremely courteous and professional experience
  • Resolve issues for patients and ensure all patients feel supported, comfortable, and well cared for
  • Collaborate with team members to improve individual and department performance
  • Coordinate with leadership and other departments to address patient feedback and resolve patient questions
  • Develop ideas, collaborate with other departments, and create initiatives to improve the medical practice and standards of patient care
  • Serve and protects the clinic community by adhering to professional standards, hospital policies and procedures, federal, state, local, and practice requirements

About Life IVF Center:

Life IVF Center is a nationally acclaimed fertility program, helping thousands build the family of their dreams. Located in Southern California, we specialize in Precision IVF®, offering our patients accessible treatment tailored to their needs and circumstances with high rates of success and reduced reliance on medication. We pride ourselves on our outstanding patient results, strong team atmosphere, and culture of continual improvement.

Candidate Traits:

  • Strong desire to help patients, passion for healthcare and supporting others
  • Warm and friendly personality that is encouraging to teammates and potentially sensitive patients
  • Outstanding verbal communication skills with compassion, professionalism, and courtesy
  • Proactive and always eager to create positive changes for patients, teammates, and the organization
  • Quick learner with ability to adapt to ambiguity and problem solve independently
  • Humble team player that is comfortable working with diverse patients and colleagues

Company Description

Life IVF Center is a nationally acclaimed fertility program, helping thousands build the family of their dreams. Located in Southern California, we specialize in Precision IVF®, offering our patients accessible treatment tailored to their needs and circumstances with high rates of success and reduced reliance on medication. We pride ourselves on our outstanding patient results, strong team atmosphere, and culture of continual improvement.