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Referral Coordinator Jobs in Riverside, CA (NOW HIRING)

Referral Coordinator

Riverside, CA · On-site

$20 - $24/hr

Join Our Team as a Referral Coordinator at Mission Pediatrics! Must speak Spanish. SALARY: $20.00 - $24.00. Location: 6926 Brockton Ave., Suite #9 Riverside, CA 92506 About Us: At Mission Pediatrics ...

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

Referrals - Referral Coordinator

Pomona, CA · On-site

$18 - $23.50/hr

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

Referrals - Referral Coordinator

Moreno Valley, CA · On-site

$18.75 - $24.50/hr

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

Referrals - Referral Coordinator

Pomona, CA · On-site

$18 - $23.50/hr

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

Job Summary Referral Coordinator I is responsible for coordinating the care between the medical providers and the specialists to ensure that the patients are getting the appropriate care. Duties ...

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Referral Coordinator information

See Riverside, CA salary details

$13

$21

$27

How much do referral coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for referral coordinator in Riverside, CA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.
What cities near Riverside, CA are hiring for Referral Coordinator jobs? Cities near Riverside, CA with the most Referral Coordinator job openings:
Infographic showing various Referral Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 17% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,204 per year, or $21.3 per hour.

$23 - $29.39/hr

Full-time

Posted 11 days ago


Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

455th of 887 rated healthcare providers


Job description

Description
JOB SUMMARY:
The Referral Coordinator of Community Health Systems, Inc. (CHSI) is responsible for working collaboratively with Providers and multidisciplinary team members to coordinate activities pertaining to referrals; including all necessary paperwork that needs to be coordinated with patients or entities. Responsible for notifying patients of referral status. Ensures referral report and forms are handled per policy and referrals are being processed for follow-up treatment; schedules follow-up treatment in accordance with CHSI policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Will smile, speak in a courteous and friendly manner with patients, visitors and staff members.
  • Responsible for completing electronic health record (EHR) tasks per CHSI policy and processing all referrals; (i.e. referrals to any and all outside organizations, and following any and all specific guidelines required by these organizations).
  • Assure all referral documents are completed properly and sent to the referral source. Incomplete/incorrect documents will be returned for necessary changes.
  • Notifies patient of scheduled appointment date/location and instructions for type of referral, when applicable.
  • Charts all communications within EHR policy.
  • Responsible for processing all stat, urgent, and routine referrals per CHSI policy. Utilize the referral report daily for timeliness and accuracy.
  • Refer pending referrals to Clinic Administrators (CA) when timeliness exceeds policy and sends a weekly report on open/pending/closed referrals to the CA.
  • Follow the required guidelines determined by each individual insurance plan/program (i.e. PACT (Family planning program), (PE) presumed eligibility, sliding fee discount program, state health plans, Managed Care, etc.)
  • Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
  • Perform all other duties as directed either formally or informally, verbally or in writing.

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Bilingual (English/Spanish) preferred.
  • Must possess good "customer service" including verbal and written communication.
  • A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
  • Possess strong interpersonal skills and ability to work well with others. Ability to deal effectively with changing situations and stressful environment.
  • Ability to perform tasks related to physical activity to complete the responsibilities of the position.

EXPERIENCE AND EDUCATION:
  • High School graduate or Equivalent Medical Assistant/Administration OR education/training in a related field preferred.
  • Experience in healthcare preferred.
  • Experience in Health Insurance Plan Eligibility, medical terminology and/or referrals preferred.
  • Experience working with EHR desirable.

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