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The Network Engineer role will implement and support the University's enterprise Cisco network environment. This role focuses on engineering-level execution, advanced troubleshooting, and technical leadership for complex network systems, while operating within established architectural standards and strategic direction.
The Network Engineer works beyond day-to-day administration to deliver reliable, secure, and scalable network solutions, supporting academic instruction, research, healthcare-related programs, and administrative operations. This position partners closely with Network Administrators, Information Security, and infrastructure teams to ensure the network operates effectively and evolves in a controlled, supportable manner.

Essential Functions:

Network Engineering & Implementation
    Engineer, implement, and enhance enterprise network solutions across wired, wireless, WAN, and security domains.
    Translate approved designs and standards into production-ready configurations and implementations.
    Lead technical execution for network upgrades, expansions, and major changes.
    Validate configurations and changes to ensure performance, resilience, and security requirements are met.

Advanced Troubleshooting & Escalation
    Serve as the escalation point for complex or non-routine network issues beyond administrative support.
    Perform deep technical troubleshooting, root cause analysis, and corrective engineering actions.
    Resolve systemic performance, stability, and interoperability issues.
    Support post-incident analysis and contribute to continuous improvement efforts.

Security Engineering & Controls
    Engineer and implement network security controls including segmentation, access control, firewall policies, and secure remote connectivity.
    Partner with Information Security to implement security requirements aligned with FERPA, HIPAA, PCI, and institutional standards.
    Support vulnerability remediation and security-driven network changes.

Standards, Lifecycle & Optimization
    Implement and enforce network engineering standards and best practices.
    Participate in lifecycle planning for network hardware, software, and licensing.
    Evaluate and test new features, platforms, and capabilities within existing network standards.
    Ensure engineered solutions are operationally supportable by Network Administrators.

Collaboration & Technical Leadership
    Provide technical guidance and mentorship to Network Administrators.
    Work with cross-functional IT teams to deliver integrated infrastructure solutions.
    Coordinate with vendors and service providers on complex technical issues and implementations.
    Clearly document engineered solutions and transition them into operational support.

Other duties as assigned.

Qualifications:

    Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience. 
    Cisco Certified Network Associate Certification 
    4+ years of experience in network engineering roles.
    Strong hands-on experience with:
    Cisco Enterprise routing and switching
    Cisco wireless networks
    Cisco VPN technologies
    Palo Alto Firewalls
    Demonstrated experience implementing and supporting complex network environments.

Knowledge, Skills, and Abilities:

    Cisco Hardware & Cisco IOS 
    DHCP and DNS
    Ethernet 
    Fiber Optics - Network
    Data Center Operations
    Network Security Fundamentals 
    Performance Tuning/Monitoring 
    Accountability & Adaptability
    Collaboration and teamwork 
    Customer Relationship Management
    Innovative/creative thinking 
    Mission/Service orientation 
    Backup Management Systems
    Telecommunications - Video/Voice
    Wireless Networking
    Network Security Principles
    Network operating systems
    Equipment configuration, testing, and repair
    Knowledge of network protocols
    Knowledge of Server operating systems. 
    Network evaluation using standard tools. 
    Ability to accurately diagnose problems. 
    Operate network test equipment
    Openness (zest) for learning 
    Results orientation
    Vendor Relationship Management
    Oral/written communication
    Time Management
    Technical Writing
    Problem Solving

Licenses/Certifications:

    CCNA Preferred
    ITIL certification or achieve certification within 6 months of hire

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources at HR@creighton.edu. Creighton University seeks candidates who understand, respect, and can contribute to the University's mission and values.