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Network Telephone Services Jobs (NOW HIRING)

SNS Enterprise LLC

Be Seen First

Field Technician

Richmond, VA

$18 - $22/hr

Knowledge of network monitoring and troubleshooting * Familiarity with telephone solutions and ... Field service: 1 year (Preferred) Ability to Relocate: * Richmond, VA: Relocate before starting ...

SNS Enterprise LLC

Be Seen First

Field Technician

Richmond, VA

$18 - $22/hr

Knowledge of network monitoring and troubleshooting * Familiarity with telephone solutions and ... Field service: 1 year (Preferred) Ability to Relocate: * Richmond, VA: Relocate before starting ...

AMA TechTel

Wireless Field Technician

Clarendon, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. Must have good customer service ...

AMA TechTel

Wireless Field Technician

Pampa, TX

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

AMA TechTel

Wireless Field Technician

Abilene, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. Must have good customer service ...

AMA TechTel

Wireless Field Technician

Pampa, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. Must have good customer service ...

AMA TechTel

Wireless Field Technician

Amarillo, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

AMA TechTel

Wireless Field Technician

Clarendon, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

AMA TechTel

Wireless Field Technician

Pampa, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

shentel

Network Technician

Circleville, OH

$22 - $28.25/hr

... subscriber telephone and broadband service; cross connects; optical network units; station ... connections (drop, network interface device, ground rod, and wire); demarcation panels (when ...

AMA TechTel

Wireless Field Technician

Abilene, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

AMA TechTel

Wireless Field Technician

Amarillo, TX · On-site

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. Must have good customer service ...

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Network Telephone Services information

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$31

$48

$62

How much do network telephone services jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network telephone services in the United States is $48.73, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $62.50 per hour, depending on experience, location, and employer.

What is network telephone services?

Network Telephone Services refer to the systems and solutions that enable voice communication over a network, including traditional landlines, Voice over Internet Protocol (VoIP), and private branch exchange (PBX) systems. These services allow organizations and individuals to make and receive phone calls, manage call routing, voicemail, conferencing, and other telecommunication features. Network Telephone Services are essential for business communication, supporting both internal and external connectivity. Service providers typically offer setup, maintenance, and support for these systems. Choosing the right service depends on factors such as call volume, required features, and budget.

What are the key skills and qualifications needed to thrive in network telephone services, and why are they important?

To thrive in Network Telephone Services, you need solid knowledge of telecommunications systems, VoIP technologies, networking principles, and typically a relevant degree or technical certification. Familiarity with PBX systems, network monitoring tools, and platforms like Cisco or Avaya is often required. Strong problem-solving, communication, and customer service skills help professionals address technical issues and support users effectively. These abilities are vital for ensuring reliable communication infrastructure and prompt resolution of service disruptions.

What are some common challenges faced by professionals in network telephone services, and how can these be effectively managed?

Professionals in Network Telephone Services often encounter challenges such as troubleshooting connectivity issues, managing high call volumes during peak hours, and ensuring seamless integration between different communication systems. Staying updated with evolving technologies and adhering to security protocols are also critical. Effective management involves proactive monitoring, ongoing training, and strong communication skills to collaborate with IT teams and end users, ensuring minimal downtime and prompt issue resolution.

What is the difference between Network Telephone Services vs Network Support Specialist?

AspectNetwork Telephone ServicesNetwork Support Specialist
CredentialsTelecommunications certifications, network fundamentalsNetworking certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, IT departments, service providersIT departments, tech support teams, network operations centers
Employer & IndustryTelecommunications, service providers, large enterprisesIT firms, corporate IT departments, managed service providers
Search & Comparison IntentUnderstanding telecom services, installation, and maintenanceNetwork troubleshooting, support, and infrastructure management

While both roles involve working with networks, Network Telephone Services focus on providing and maintaining telecommunication systems, including voice services. In contrast, Network Support Specialists handle broader network infrastructure issues, troubleshooting, and support across various network types. The roles often overlap in skills but differ in scope and primary responsibilities.

More about Network Telephone Services jobs

What job categories do people searching Network Telephone Services jobs look for?

The top searched job categories for Network Telephone Services jobs are:

Network Telephone Services jobs near you
Infographic showing various Network Telephone Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,366 per year, or $48.7 per hour.

Network Support Technician

Ringgold Telephone Company

Ringgold, GA • On-site

$15 - $20/hr

Full-time

Posted 3 days ago

New

Job description

                                                 Job Description

Position Title: Network Support Technician

Department: Network Operations

Reports to: Network Operations Manager

Employment Status: Full-Time

FLSA Status: Non exempt


Position Summary 

The Network Support Technician provides support to customer including troubleshooting basic technical issues, documenting and resolving support requests, and escalating more complex problems as needed. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Delivering comprehensive Level 1 IT Support for internal network users and external contracted clients.
  • Owning the diagnosis and resolution of customer service issues across all product lines, coordinating with technical teams as required.
  • Maintaining accurate records of customer interactions and ensure timely follow-up.
  • Ensuring the integrity of customer interactions and service order data through strict adherence to call guidelines.
  • Contributing to the development and maintenance of departmental procedural documentation and instructional resources.
  • Managing customer identification compliance in accordance with established CPNI regulations.
  • Promoting continuous improvement and error reduction by sharing best practices and pursuing professional development.
  • Collaborating with field technicians to troubleshoot and resolve complex customer service issues.
  • Executing comprehensive system and provisioning audits to ensure operational accuracy across switches and devices.
  • Managing the equipment refurbishment cycle to maintain a ready inventory of redistributed hardware.
  • Overseeing after-hours dispatch operations and on-call technician scheduling.
  • Managing the processing and resolution of DMCA violations per legal and departmental protocols.
  • Maintaining accurate inventory tracking and reconciliation for the Call Center.
  • Optimizing field installation workflows through the efficient registration of network hardware.

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • High School Diploma or equivalent is required. Associate’s degree or two to five years’ experience or equivalent training in computer-based skills is strongly recommended. Extensive knowledge of telephony is required.
  • Working knowledge of MAC Addresses, DHCP Logs, and IP Addresses
  • Familiarity with OTT applications that use the Internet, (Roku, Apple, Cloud computing etc..), fire walls, spyware, malware, and viruses, and computer repair.
  • Knowledge of how the telephone works (tip and ring) and the ability to troubleshoot a problem with the customer. Must demonstrate proficiency in switch testing system and voicemail. Must be able to use these skills in the training of support technicians.
  • Excels through formal and informal training sessions and exhibits a willingness and desire to learn.

Physical Demands 

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RTC is an Equal Opportunity Employer, drug free workplace, and complies with ADA
regulations as applicable.