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Network Telephone Services Jobs (NOW HIRING)

... telephone services, and a wide range of business products, we've always stayed ahead of the curve. Our state-of-the-art broadband network, powered by fiber optics, ensures our customers get the ...

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

Wireless Field Technicians install and troubleshoot wireless internet and telephone services for ... Must have working knowledge of computer networking implementations. * Must have good customer ...

Coordinate the services of vendors to ensure quality of service and timeliness. Review vendor ... Diagnose network, telephone, hardware and software related problems. * Other duties as assigned.

... devices, network, telephone systems and peripherals * Maintain knowledge of industry trends and ... Must have good customer service skills and excellent communications skills * Must be well organized ...

Coordinate the services of vendors to ensure quality of service and timeliness. Review vendor ... Diagnose network, telephone, hardware and software related problems. * Other duties as assigned.

... telephone services, and a wide range of business products, we've always stayed ahead of the curve. Our state-of-the-art broadband network, powered by fiber optics, ensures our customers get the ...

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Network Telephone Services information

See salary details

$31

$48

$62

How much do network telephone services jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for network telephone services in the United States is $48.73, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $62.50 per hour, depending on experience, location, and employer.

What is the difference between Network Telephone Services vs Network Support Specialist?

AspectNetwork Telephone ServicesNetwork Support Specialist
CredentialsTelecommunications certifications, network fundamentalsNetworking certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, IT departments, service providersIT departments, tech support teams, network operations centers
Employer & IndustryTelecommunications, service providers, large enterprisesIT firms, corporate IT departments, managed service providers
Search & Comparison IntentUnderstanding telecom services, installation, and maintenanceNetwork troubleshooting, support, and infrastructure management

While both roles involve working with networks, Network Telephone Services focus on providing and maintaining telecommunication systems, including voice services. In contrast, Network Support Specialists handle broader network infrastructure issues, troubleshooting, and support across various network types. The roles often overlap in skills but differ in scope and primary responsibilities.

What are some common challenges faced by professionals in Network Telephone Services, and how can these be effectively managed?

Professionals in Network Telephone Services often encounter challenges such as troubleshooting connectivity issues, managing high call volumes during peak hours, and ensuring seamless integration between different communication systems. Staying updated with evolving technologies and adhering to security protocols are also critical. Effective management involves proactive monitoring, ongoing training, and strong communication skills to collaborate with IT teams and end users, ensuring minimal downtime and prompt issue resolution.

What are the key skills and qualifications needed to thrive in Network Telephone Services, and why are they important?

To thrive in Network Telephone Services, you need solid knowledge of telecommunications systems, VoIP technologies, networking principles, and typically a relevant degree or technical certification. Familiarity with PBX systems, network monitoring tools, and platforms like Cisco or Avaya is often required. Strong problem-solving, communication, and customer service skills help professionals address technical issues and support users effectively. These abilities are vital for ensuring reliable communication infrastructure and prompt resolution of service disruptions.

What are Network Telephone Services?

Network Telephone Services refer to the systems and solutions that enable voice communication over a network, including traditional landlines, Voice over Internet Protocol (VoIP), and private branch exchange (PBX) systems. These services allow organizations and individuals to make and receive phone calls, manage call routing, voicemail, conferencing, and other telecommunication features. Network Telephone Services are essential for business communication, supporting both internal and external connectivity. Service providers typically offer setup, maintenance, and support for these systems. Choosing the right service depends on factors such as call volume, required features, and budget.
More about Network Telephone Services jobs
Infographic showing various Network Telephone Services job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $101,366 per year, or $48.7 per hour.
ISP/OSP Technician with Security Clearance

ISP/OSP Technician with Security Clearance

By Light Professional IT Services

Petersburg, VA • On-site

$70K - $80K/yr

Other

Posted 18 days ago


Job description

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Position Overview Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Regional Network Enterprise Center (RNEC) Joint Base Langley-Eustis (JBLE), Virginia, Local Network Enterprise Center (LNEC) Fort Gregg-Adams, Virginia, and Joint Expeditionary Base Little Creek Fort Story (JEBLCFS), Virginia, with classified and unclassified communication systems support. Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) - Unified Communications, Inside Plant (ISP), Customer Service Telephone, Outside Plant (Cable) (OSP), Battery Maintenance, Cable Locates; Systems Management - Mission Server, Automation and Network Support, Cybersecurity, and Tier II Customer Support; Land Mobile Radio; and Configuration Management support. Work is on site and core duty hours are 0700 - 1700, Monday through Friday, excluding Federal holidays. All personnel will work an 8-hour workday. Responsibilities * Support customer telephone requirements that include responding to service requests, isolation and repair of telephone troubles.
* Process requests for all moves, adds, and changes requirements utilizing the TMS.
* Maintain all network cabling infrastructure, network equipment, voice, video, data systems and ancillary equipment (servers, switches, call managers and routers).
* Maintain files for all completed work requests.
* Maintain, install, remove, and move all instruments, service lines, and LAN service associated with Administrative Telephone Services (ATS) and Information Technology Services.
* Install, remove, and move all connectors, terminators, and, if required, all unused cable including copper, coaxial, and fiber optic cable from the work area back to the point of demarcation for the installation.
* Install Wireless Network Access Points to support access to the installation infrastructure.
* Support emergency work requests within two (2) hours of oral or written notification
* Support modernization programs such as Network Modernizations-Continental United States (NETMOD-C), Installation Information Infrastructure Modernization Program (I3MP) (e.g. site surveys, data calls, etc.).
* Participate and provide technical support to engineering design reviews, technical working groups, Change Control Board (CCB) process/board, and miscellaneous meetings and briefings.
* Provide property accountability for all accountable telecommunication equipment using the standard Army accountability system for all O&M maintenance actions.
* Provide Remote Switching Unit (RSU) and communication room cleanup and cable management.
* Support after duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.
* Perform other duties as required. Required Experience/Qualifications * Education: Possess an Associate's degree or higher.
* Residential Qualification (On-the-Job) - BICSI Level 2 and Confined Space.
* Minimum of three years of OSP Cable experience.
* Operate digger derricks, bucket trucks, personnel lifts, backhoes, and trenching equipment to provide on-demand maintenance support.
* Fluent in the spoken and written English language, to include the usage of technical terms commonly used in information technology (IT), network routing and switching, telecommunications, IT maintenance, and technical control facilities. Preferred Experience/Qualifications * Supported the U.S. Army or other DoD Agency.
* Has the communication skills to effectively interface with senior military officials, managers, and subordinates. Special Requirements/Security Clearance * Requires a Secret Security Clearance. Salary Range Salary Minimum: $70,000 Salary Maximum: $80,000 The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. When extending an offer, By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level, and market conditions. In addition, By Light provides an extensive selection of benefits and offerings to our employees.