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Network Telephone Services Jobs (NOW HIRING)

Additionally, they will install event network and telephone services and provide onsite customer support for these services. The internship is designed to provide practical, realworld exposure to ...

Legacy Telephone Technician

Washington, DC · On-site

$40K - $40K/yr

Maintain or create documentation of existing copper circuits including Integrated Services Digital Network (ISDN), Plain Old Telephone Service (POTS), alarm, fax, elevator, and other systems. * Work ...

Low Voltage Cable Technician

Crofton, MD · On-site

$21 - $28.50/hr

Installation, relocation, troubleshooting of network & telephone cables/services on the customer premises * Follows company installation policies and safety protocols * Properly operate and maintain ...

Low Voltage Cable Technician

Crofton, MD · On-site

$21 - $28.50/hr

Installation, relocation, troubleshooting of network & telephone cables/services on the customer premises * Follows company installation policies and safety protocols * Properly operate and maintain ...

... networking and telephone/data communication services. and microwave transmission systems, such as found in complex electronic switching systems, telecom rooms, and other telephone services.

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Network Telephone Services information

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$31

$48

$62

How much do network telephone services jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for network telephone services in the United States is $48.73, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $62.50 per hour, depending on experience, location, and employer.

What is the difference between Network Telephone Services vs Network Support Specialist?

AspectNetwork Telephone ServicesNetwork Support Specialist
CredentialsTelecommunications certifications, network fundamentalsNetworking certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, IT departments, service providersIT departments, tech support teams, network operations centers
Employer & IndustryTelecommunications, service providers, large enterprisesIT firms, corporate IT departments, managed service providers
Search & Comparison IntentUnderstanding telecom services, installation, and maintenanceNetwork troubleshooting, support, and infrastructure management

While both roles involve working with networks, Network Telephone Services focus on providing and maintaining telecommunication systems, including voice services. In contrast, Network Support Specialists handle broader network infrastructure issues, troubleshooting, and support across various network types. The roles often overlap in skills but differ in scope and primary responsibilities.

What are some common challenges faced by professionals in Network Telephone Services, and how can these be effectively managed?

Professionals in Network Telephone Services often encounter challenges such as troubleshooting connectivity issues, managing high call volumes during peak hours, and ensuring seamless integration between different communication systems. Staying updated with evolving technologies and adhering to security protocols are also critical. Effective management involves proactive monitoring, ongoing training, and strong communication skills to collaborate with IT teams and end users, ensuring minimal downtime and prompt issue resolution.

What are the key skills and qualifications needed to thrive in Network Telephone Services, and why are they important?

To thrive in Network Telephone Services, you need solid knowledge of telecommunications systems, VoIP technologies, networking principles, and typically a relevant degree or technical certification. Familiarity with PBX systems, network monitoring tools, and platforms like Cisco or Avaya is often required. Strong problem-solving, communication, and customer service skills help professionals address technical issues and support users effectively. These abilities are vital for ensuring reliable communication infrastructure and prompt resolution of service disruptions.

What are Network Telephone Services?

Network Telephone Services refer to the systems and solutions that enable voice communication over a network, including traditional landlines, Voice over Internet Protocol (VoIP), and private branch exchange (PBX) systems. These services allow organizations and individuals to make and receive phone calls, manage call routing, voicemail, conferencing, and other telecommunication features. Network Telephone Services are essential for business communication, supporting both internal and external connectivity. Service providers typically offer setup, maintenance, and support for these systems. Choosing the right service depends on factors such as call volume, required features, and budget.
More about Network Telephone Services jobs
What states have the most Network Telephone Services jobs? States with the most job openings for Network Telephone Services jobs include:
Telephone Systems ISP Technician

Telephone Systems ISP Technician

SMS Data Products Group, Inc.

Albuquerque, NM • On-site

$36K - $36K/yr

Other

Posted 10 days ago


Job description

Overview
SMS is looking for a Telephone Systems ISP Technician on the Kirtland AFB C4 Contract in Albuquerque, New Mexico. The Inside Plant Technician is responsible for the operation, maintenance and performance of telephone equipment and ancillary system. The job requires sitting for extended periods, occasional heavy lifting, and travel to remote sites and customer sites around the installation, as well as an IAT I certification (CompTIA A+ or Net+) and a valid driver's license with a good driving record.
SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
Submit your resume today!
Responsibilities
  • Responsible for the operation, maintenance and performance of telephone equipment and ancillary systems, including but not limited to Telephone Helpdesk, Cisco Call Manager, Nortel MSL-100 telephone switch, Callegra Voice Mail System, VESTA E911, Telecommunications Management System (TMS), and other related services.
  • Handles phone calls for telephone support and repair
  • Completes all work orders for moves, adds, and changes of telephone services.
  • Maintains detailed maintenance records and installation activities for equipment throughout Kirtland AFB.
  • Coordinates with the customer on specific requirements, and where necessary and appropriate coordinates with other contractors.

Qualifications
  • Knowledge in telecommunications systems and practices to include VoIP concepts.
  • Strong customer service skills, communication skills and task management skills
  • Must have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously, and establish and maintain cooperative and effective working relationships with customers and coworkers.
  • Understanding of proper safety practices, procedures, and regulations applicable to working in a telephone switch environment
  • Experience with the tools and test equipment required for the installation and maintenance of telephone and data network services.
  • Strong computer skills to include Microsoft Windows and Office products.
  • Applicant must possess refined critical thinking skills, should be a self-starter, and possess the ability to direct the activities of other team members.
  • Applicant must be diplomatic, capable of shifting focus as required, adaptive to a dynamic environment, dependable and reliable.
  • Ability to meet physical requirements of the position such as standing, bending, and lifting for duration of the duty day
  • Valid New Mexico Driver's License Required
  • This position may require occasional after-hours call-ins for emergency response. Employees in this role must provide a personal cell phone number for contact purposes.
  • CompTIA A+ or Network+ certification required.
  • Requires an active DOD SECRET security clearance.
  • Telephone Journeyman License JS7 - New Mexico Preferred
  • BICSI Installer 1 or 2 preferred

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.