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Network Telephone Services Jobs (NOW HIRING)

SMS DATA PRODUCTS GROUP, INC

$33K - $33K/yr

Experience with the tools and test equipment required for the installation and maintenance of telephone and data network services. * Strong computer skills to include Microsoft Windows and Office ...

Ung Inc

Low Voltage Cable Technician

Crofton, MD ยท On-site

$21 - $28.50/hr

Installation, relocation, troubleshooting of network & telephone cables/services on the customer premises * Follows company installation policies and safety protocols * Properly operate and maintain ...

Ung Inc

Low Voltage Cable Technician

Crofton, MD ยท On-site

$21 - $28.50/hr

Installation, relocation, troubleshooting of network & telephone cables/services on the customer premises * Follows company installation policies and safety protocols * Properly operate and maintain ...

University of Utah

Field Service Coordinators

Campus, IL

$12.02 - $22/hr

  • Retirement

... network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems ...

University of Utah

Field Service Coordinators

Campus, IL

$12.02 - $22/hr

  • Retirement

... network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems ...

University of Utah

Field Service Coordinators

Campus, IL

$12.02 - $22/hr

  • Retirement

... network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems ...

Gavilan College

Supervisor, IT Services Management

Gilroy, CA ยท On-site

$115K - $150K/yr

... network & telephone systems, telecommunications, system administration, network operations, helpdesk, audio visual services, web systems; coordinates the activities of assigned technical staff, with ...

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Network Telephone Services information

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How much do network telephone services jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network telephone services in the United States is $48.73, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $62.50 per hour, depending on experience, location, and employer.

What is network telephone services?

Network Telephone Services refer to the systems and solutions that enable voice communication over a network, including traditional landlines, Voice over Internet Protocol (VoIP), and private branch exchange (PBX) systems. These services allow organizations and individuals to make and receive phone calls, manage call routing, voicemail, conferencing, and other telecommunication features. Network Telephone Services are essential for business communication, supporting both internal and external connectivity. Service providers typically offer setup, maintenance, and support for these systems. Choosing the right service depends on factors such as call volume, required features, and budget.

What are the key skills and qualifications needed to thrive in network telephone services, and why are they important?

To thrive in Network Telephone Services, you need solid knowledge of telecommunications systems, VoIP technologies, networking principles, and typically a relevant degree or technical certification. Familiarity with PBX systems, network monitoring tools, and platforms like Cisco or Avaya is often required. Strong problem-solving, communication, and customer service skills help professionals address technical issues and support users effectively. These abilities are vital for ensuring reliable communication infrastructure and prompt resolution of service disruptions.

What are some common challenges faced by professionals in network telephone services, and how can these be effectively managed?

Professionals in Network Telephone Services often encounter challenges such as troubleshooting connectivity issues, managing high call volumes during peak hours, and ensuring seamless integration between different communication systems. Staying updated with evolving technologies and adhering to security protocols are also critical. Effective management involves proactive monitoring, ongoing training, and strong communication skills to collaborate with IT teams and end users, ensuring minimal downtime and prompt issue resolution.

What is the difference between Network Telephone Services vs Network Support Specialist?

AspectNetwork Telephone ServicesNetwork Support Specialist
CredentialsTelecommunications certifications, network fundamentalsNetworking certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentTelecom companies, IT departments, service providersIT departments, tech support teams, network operations centers
Employer & IndustryTelecommunications, service providers, large enterprisesIT firms, corporate IT departments, managed service providers
Search & Comparison IntentUnderstanding telecom services, installation, and maintenanceNetwork troubleshooting, support, and infrastructure management

While both roles involve working with networks, Network Telephone Services focus on providing and maintaining telecommunication systems, including voice services. In contrast, Network Support Specialists handle broader network infrastructure issues, troubleshooting, and support across various network types. The roles often overlap in skills but differ in scope and primary responsibilities.

More about Network Telephone Services jobs

What job categories do people searching Network Telephone Services jobs look for?

The top searched job categories for Network Telephone Services jobs are:

Network Telephone Services jobs near you
Infographic showing various Network Telephone Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,366 per year, or $48.7 per hour.

Telephone Systems ISP Technician

SMS Data Products Group, Inc.

Albuquerque, NM โ€ข On-site

$36K - $36K/yr

Full-time

Posted yesterday

New

Job description

SMS is looking for a Telephone Systems ISP Technician on the Kirtland AFB C4 Contract in Albuquerque, New Mexico. The Inside Plant Technician is responsible for the operation, maintenance and performance of telephone equipment and ancillary system. The job requires sitting for extended periods, occasional heavy lifting, and travel to remote sites and customer sites around the installation, as well as an IAT I certification (CompTIA A+ or Net+) and a valid driver's license with a good driving record.
Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .
Submit your resume today!
Job Responsibilities
  • Responsible for the operation, maintenance and performance of telephone equipment and ancillary systems, including but not limited to Telephone Helpdesk, Cisco Call Manager, Nortel MSL-100 telephone switch, Callegra Voice Mail System, VESTA E911, Telecommunications Management System (TMS), and other related services.
  • Handles phone calls for telephone support and repair
  • Completes all work orders for moves, adds, and changes of telephone services.
  • Maintains detailed maintenance records and installation activities for equipment throughout Kirtland AFB.
  • Coordinates with the customer on specific requirements, and where necessary and appropriate coordinates with other contractors.

Required Qualifications
  • Knowledge in telecommunications systems and practices to include VoIP concepts.
  • Strong customer service skills, communication skills and task management skills
  • Must have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously, and establish and maintain cooperative and effective working relationships with customers and coworkers.
  • Understanding of proper safety practices, procedures, and regulations applicable to working in a telephone switch environment
  • Experience with the tools and test equipment required for the installation and maintenance of telephone and data network services.
  • Strong computer skills to include Microsoft Windows and Office products.
  • Applicant must possess refined critical thinking skills, should be a self-starter, and possess the ability to direct the activities of other team members.
  • Applicant must be diplomatic, capable of shifting focus as required, adaptive to a dynamic environment, dependable and reliable.
  • Ability to meet physical requirements of the position such as standing, bending, and lifting for duration of the duty day
  • Valid New Mexico Driver's License Required
  • This position may require occasional after-hours call-ins for emergency response. Employees in this role must provide a personal cell phone number for contact purposes.
  • CompTIA A+ or Network+ certification required.
  • Requires an active DOD SECRET security clearance.

Desired Qualificati ons
  • Telephone Journeyman License JS7 ๏ฟฝ New Mexico Preferred
  • BICSI Installer 1 or 2 preferred

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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