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Network Support Jobs in Dallas, TX (NOW HIRING)

Bosch Group

Network Footprint Leader

Dallas, TX

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

Bosch-HomeComfort

Network Footprint Leader

Dallas, TX · On-site

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

Bosch-HomeComfort

Network Footprint Leader

Dallas, TX · On-site

$180K - $203K/yr

Develop long-term capacity plans that support evolving market demand and business expansion strategies. Optimize Network Design & Performance * Conduct advanced network modeling and scenario planning ...

MatchPoint

Network Architect

Dallas, TX · On-site

$80/hr

Network Architect Location: DFW Area, Texas Employment Type: Contract to Hire Pay Range: $80hr ... Support integration with ACI data center fabric . * Work closely with infrastructure, security, and ...

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All JobsNetwork Support JobsNetwork Support Jobs in Dallas, TX

Network Support information

See Dallas, TX salary details

$14

$26

$37

How much do network support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for network support in Dallas, TX is $26.21, according to ZipRecruiter salary data. Most workers in this role earn between $23.17 and $28.17 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are the most commonly searched types of Network Support jobs in Dallas, TX?

The most popular types of Network Support jobs in Dallas, TX are:

What are popular job titles related to Network Support jobs in Dallas, TX?

For Network Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Dallas, TX look for?

The top searched job categories for Network Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Network Support jobs?

Cities near Dallas, TX with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Dallas, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,510 per year, or $26.2 per hour.

Senior Network Escalation Engineer

Eze Castle Integration

Dallas, TX • On-site

$102K - $140K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 20 days ago

Job description

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
The Opportunity:
ECI has an exciting opportunity for an experienced, Senior Network Escalation Engineer to join our team. The Senior Network Escalation Engineer will be part of the Managed Services team that provides 24x7 monitoring, operations, and support services. The successful candidate should be a self-starter, who will proactively find and address issues. The candidate will be delivering technical support and consultation to our clients in the financial services, life sciences, legal and manufacturing verticals just to mention a few. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry.
This is an onsite role working rotating shifts (morning, afternoon, and night) which change every month. Seeking qualified candidates who are immediate joiners or within 30 to 60 days.
What you will do:
  • Provide customer support to clients located across the globe.
  • Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, SonicWall, and Fortinet firewalls.
  • Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized
  • Focus on customer satisfaction by providing excellent service, addressing concerns promptly, and seeking feedback on the resolution process.
  • Evaluate customer's network and perform Network and Vulnerability assessment and remediation.
  • Prepare change scripts and perform changes on client network infrastructure.
  • Undertake network projects such as turning up a new client office infrastructure, setting up remote access VPNs and site to site VPNs on large scale, handling network refresh projects, etc., and strive to deliver within the deadline.
  • Take part in remote client onboarding and offboarding processes, ensuring seamless transitions and setup.
  • Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals.
  • Lead and drive network design strategies while meticulously outlining scope of work for client projects, ensuring precision and clarity.
  • Participate in weekly calls with various clients related to project work or general task work.

Who you are:
  • Bachelor's Degree in related field or equivalent combination of education
  • Must have at least 8 years of experience in network support and delivering network projects.
  • Expert level technical certifications such as CCIE or training equivalent.
  • Hands-on experience with Cisco Meraki, Cisco ISR and Catalyst switches, Palo Alto, SonicWall, and FortiGate networking equipment.
  • Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (GlobalProtect and AnyConnect), wireless, certificates, network slowness, etc.
  • Strong understanding of networking protocols, security principles, and best practices
  • Experience in planning, executing, and overseeing network projects from initiation to completion.
  • Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
  • Customer service experience with a focus on building and maintaining positive relationships.
  • Soft skills such as teamwork, adaptability, and problem-solving.
  • Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.
  • Highly self-motivated and directed, in a fast-paced team environment.
  • Sharp attention to detail with proven analytical and critical thinking skills
  • Effective time management and excellent prioritization skills

Bonus points if you have:
  • FortiGate certification
  • Experience with Managed Service Providers (MSP)
  • Financial Services Industry experience

ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $ 125,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!!
Love Your Job, Share Your Technology Passion, Create Your Future Here!
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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