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Network Support Jobs in Dallas, TX (NOW HIRING)

Prodapt

Junior Network Engineer

Richardson, TX · On-site

Support includes Incident Management related connectivity issues including and not limited to network underlay issues. Responsibilities: • Good understanding on Vision, network diagram • Test and ...

ShipMonk

Junior Network Engineer

Fort Worth, TX · On-site

Support day-to-day maintenance of our WAN/LAN infrastructure and site connectivity * Assist with ... Keep network documentation and diagrams current * Help end users resolve connectivity and hardware ...

CyrusOne

Enterprise Network Engineer

Dallas, TX · On-site

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

Oscar Health

Enterprise Network Engineer

Dallas, TX · Hybrid

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

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Showing results 21-40

All JobsNetwork Support JobsNetwork Support Jobs in Dallas, TX

Network Support information

See Dallas, TX salary details

$14

$26

$37

How much do network support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for network support in Dallas, TX is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $28.08 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are popular job titles related to Network Support jobs in Dallas, TX? For Network Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Dallas, TX look for? The top searched job categories for Network Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Network Support jobs? Cities near Dallas, TX with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,279 per year, or $26.1 per hour.

Network and Infrastructure Support Analyst

50092 Heidelberg Materials US, Inc.

Mansfield, TX • On-site

$84K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Line of Business: Service & Support Pay Range: $84,900.00 – $113,193.33

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Provide day-to-day operational support for country-level IT systems and services with a strong focus on Network management in a Cisco CLI environment

  • Monitor, analyze, and resolve incidents to ensure stable and reliable IT operations

  • Configure and coordinate the installation or replacement of network infrastructure components at our remote locations. Occasional travel within the DFW area is required.

  • Participate in IT and business-initiated projects. Occasional travel to remote sites within the USA and Canada is required.

  • Partner with business and IT stakeholders to identify and address operational needs

  • Support rollout and adoption of IT standards, processes, and tools across locations

  • Track service performance metrics and contribute to continuous improvement initiatives

  • Assist with change, incident, and problem management activities

  • Work with internal teams and external vendors to support network and new‑site implementations, assisting with deployment activities and resolving technical issues as they arise

  • Document procedures, solutions, and operational best practices

What Are We Looking For

  • Strong working knowledge of IT operations, service management, and network infrastructure support

  • Minimum 5 years of relevant IT experience in a Microsoft Windows/Cisco networking environment

  • CCNA certification or equivalent experience required.

  • Demonstrated ability to analyze network issues, identify root causes, and recommend solutions

  • Clear and inclusive communication skills with both technical and non-technical partners

  • Ability to manage multiple priorities in a fast-paced, distributed environment

  • Experience collaborating across teams to achieve shared operational goals

  • Comfort working with service management tools, ticketing systems, monitoring platforms, and documentation

  • A proactive, customer-focused mindset with attention to detail and follow-through

Work Environment

This role operates in a collaborative, hybrid-oriented environment supporting multiple sites and teams. The position may involve coordinating across time zones, occasional travel, and on-call or after-hours support aligned with business needs.

What We Offer

  • Competitive base salary

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs, including:

    • Medical, Dental, and Vision along with Prescription Drug Benefits

    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)

    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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