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Network Support Manager Jobs in Dallas, TX (NOW HIRING)

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service ... The role is to deliver clear and effective technical support for ControlOne and network-related ...

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service ... The role is to deliver clear and effective technical support for ControlOne and network-related ...

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service ... Our secure access service edge (SASE) solution provides identity-based network security and ...

Core Network Support Engineer

Dallas, TX ยท On-site

$80K - $90K/yr

Regional Support Manager Position Summary The Customer Support Engineer is responsible for ... Work directly with customer technical teams to identify, isolate, and resolve system and network ...

The Dental Network Support Specialist's primary function is to act as liaison for our in-network ... Manage provider contracts and data within Careington's proprietary CRM system * Build and send ...

The Dental Network Support Specialist's primary function is to act as liaison for our in-network ... Manage provider contracts and data within Careington's proprietary CRM system * Build and send ...

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Maintain and troubleshoot office network equipment, including TP-Link Omada equipment, managed ... Microsoft 365 Support * Provide day-to-day support for Microsoft 365. * Assist employees with ...

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Marketing Support Manager

Irving, TX ยท On-site

$70 - $100/hr

Marketing Support Manager Are you looking for a place where you can bring your passion for leading ... Neighborly - USA Shared Services Neighborly is a local network of home service brands that will ...

... distribution network. * Performance Monitoring: Support the achievement of individual site ... Budget Management: Assist in reviewing, monitoring, and adjusting site budgets effectively.

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Network Support Manager information

See Dallas, TX salary details

$66.3K

$86K

$101.9K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in Dallas, TX is $85,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $94,500.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Dallas, TX are hiring for Network Support Manager jobs?

Cities near Dallas, TX with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,963 per year, or $41.3 per hour.

Network Support Engineer L2

Service Global, Inc

Dallas, TX โ€ข On-site

Full-time

Posted 7 days ago


Job description

Job Responsibilities Include
Break-fix:
  • Visually inspecting devices to assess equipment status
  • Rebooting routers, servers, storage devices or other equipment
  • Providing loop-back cables in order to test circuits remotely
  • Re-seating or replacing components or cables
  • Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
  • Cleaning equipment or connectors
  • Connecting a client-provided test set or test router to equipment
  • Swapping removable storage media
  • Installing or replace modular equipment components
  • Dispatching equipment for repair
  • Cleaning fibers
  • Taking light levels
  • Installing loop backs
  • Providing planned maintenance or circuit migration support
  • Installing Small Form Factor Pluggables (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
  • Troubleshooting hardware problems on any device
  • Racking and de-racking of any device installed
  • Labelling /inventory equipment plus digital picture and serial number recording
  • Tape backup: cassette exchange and storage in strongbox
  • Power cycling a router, server, switch and soft-booting a server
  • Follow Data Eradication process
Provisioning :
  • Install cables or optics for new circuits
  • Re-connect / disconnect / replace existing circuits
  • Testing of cables and optics
Deployment :
  • Physical Cabling
  • Cable Management
  • Northbound Cabling (Fiber /Copper/Power)
  • Rack/Stack/Jack
  • Installation Support (PDU, Network Switches, etc.)
  • E-Waste and other clean-up activities
Job Requirements:
  • Proven experience in a network administrator role
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing, prioritizing and multitasking
  • CCNA, Network+, CCNP, CCDP, CCIE or equivalent
  • BSc degree in Computer Science or related field or equivalent
  • Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Mandatory Skills
Data Center and Fiber Experience