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Network Support Jobs in Oregon (NOW HIRING)

OR

$70K - $90K/yr

Support Network Operations & Reliability * Monitor network health, message traffic, connections, and job queues using internal tools * Support onboarding of pharmacies and prescribing platform ...

... support and mentor field technicians • Collaborate with Ciena PM and engineering teams • ... network support • Experience in advanced provisioning & troubleshooting (mandatory) • ...

Network Technician (L4) Client: Ciena Location: Portland, OR (100% Onsite) Duration: Long-term ... support and mentor field technicians Collaborate with Ciena PM and engineering teams Resolve ...

Join a growing practice with a great referral network & support staff. * Competitive compensation structure & comprehensive benefits package . The Community: * Live in a destination where comfort ...

Network Engineer

Lebanon, OR · On-site

$72K - $90K/yr

If you enjoy building and supporting network infrastructure, troubleshooting technical issues, and collaborating on technology improvements in a fast-paced environment, this is an excellent ...

Network Engineer

Lebanon, OR · On-site

$72K - $90K/yr

If you enjoy building and supporting network infrastructure, troubleshooting technical issues, and collaborating on technology improvements in a fast-paced environment, this is an excellent ...

They are seeking a highly skilled Network Administrator to design, manage, and support enterprise network infrastructure, ensuring network availability, security, and performance. Responsibilities ...

New

This position will have primary responsibility for network platform development, maintenance, support in the production and corporate environments. The Network Engineer's responsibilities include ...

Join our Global Campus Engineering team and play a critical part in supporting the robust network infrastructure for world-renowned brands like client and Converse. We're looking for a Tier 3 ...

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Network Support information

See Oregon salary details

$15

$27

$39

How much do network support jobs pay per hour?

As of May 29, 2026, the average hourly pay for network support in Oregon is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are popular job titles related to Network Support jobs in Oregon? For Network Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Oregon look for? The top searched job categories for Network Support jobs in Oregon are:
Infographic showing various Network Support job openings in Oregon as of May 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $58,013 per year, or $27.9 per hour.

ePrescribing Network Support Services Specialist

Prescryptive

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago


Job description

Who is Prescryptive?

Prescryptiveis the healthcare technology company enabling the direct access marketplace for prescription drugs. Our platform alignsincentivesso affordability, choice, and patient access become the natural outcome of a functioning system. Learn more about us by following us onLinkedInor visitingPrescryptive.com.

About this role

We are looking for an ePrescribing Network Support Services Specialist to join a small, high-accountability team responsible for keeping Prescryptive's ePrescribing network running reliably. This role ensures prescriptions move accurately, issues are resolved quickly, and customers are set up to succeed from day one.

You will monitor network performance, manage alerts, resolve technical issues, and support customer onboarding, applying working knowledge of APIs, internet-based applications, and backend systems (e.g., SQL). You will partner closely with software vendors and internal teams to keep the network running smoothly and continuously improve how we operate.

Support Network Operations & Reliability

  • Monitor network health, message traffic, connections, and job queues using internal tools
  • Support onboarding of pharmacies and prescribing platform partners
  • Help ensure reliable delivery of digital prescriptions from EHRs to pharmacies
  • Escalate issues to Engineering quickly and clearly

Ensure Quality & Resolve Issues

  • Validate incoming prescriptions, including PHI accuracy
  • Identify and resolve issues before they impact customers
  • Investigate root causes and partner across teams to meet SLAs
  • Step in on reported issues and drive to resolution

Manage Alerts & Improve Automation

  • Monitor and respond to system alerts in real time
  • Build and refine automated alerting to improve speed and reduce manual work

Support Customers & Manage Cases

  • Provide Tier 1 technical support; escalate when needed
  • Manage cases end-to-end in CRM tools (e.g., Salesforce) with clear follow-through

Support Customer Onboarding & Engagement

  • Serve as a technical lead for customer integrations
  • Guide setup, connectivity, and early operations
  • Participate in onboarding and issue-resolution conversations with customers
  • Train users and manage access to tools

Communicate Clearly & Keep Documentation Tight

  • Communicate outages, maintenance, and releases with clarity and urgency
  • Keep support guides, knowledge base content, and training materials current and useful

Drive Reporting & Continuous Improvement

  • Deliver clear, consistent reporting and operational metrics
  • Identify what's not working and help improve it
  • Partner with Product on priorities; support testing and rollout of fixes and enhancements

Required skills, abilities and education

  • Associate's degree.
  • At least 2 years of experience providing customer-facing support for healthcare technology software.
  • Familiarity with NCPDP ePrescribing and SCRIPT standards.
  • Hands-on experience working with SQL databases, proficiency in Microsoft Office Suite and experience using Salesforce or a similar CRM platform for case management.
  • Experience in application technical support, including managing client requests in high-volume, service-level-driven environments.
  • Strong analytical and problem-solving skills, including root cause analysis and confident decision-making.
  • Proficiency in defining use cases, performing manual software testing, and participating in cross-functional testing with product and engineering teams.
  • Excellent verbal and written communication skills, with the ability to communicate effectively across all organizational levels.
  • Ability to create and maintain customer-facing documentation, such as knowledge base articles and training materials.

Preferred skills, abilities and education

  • Familiarity with XML data formatting and validation.
  • Experience working with APIs, including understanding their technical components.
  • Exposure to programming languages such as C++, Python, HTML, or CSS.

What we have to offer

  • The opportunity to grow alongside an early-stage company shaking up a big, old-fashioned industry
  • Flexible time off, including 12 paid holidays
  • 401k match plus 100% employer paid medical, dental, and vision premiums
  • Company contribution to Health Savings Account
  • Stock options

Prescryptive is committed to fair pay practices. The projected annual salary for this position is $70,000 to $90,000. When preparing an offer, we consider the candidates resume, experience, interview feedback, internal equity, and location.

Prescryptive is an Equal Opportunity Employer. Prescryptive does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.