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Network Support Jobs in Oregon (NOW HIRING)

Lumos

OR · On-site

Our Network Support Specialists are the first line of technical support-playing a key role in delivering fast, reliable solutions to our customers. In this role, you'll work directly with residential ...

Prescryptive

OR · On-site

$70K - $90K/yr

Support Network Operations & Reliability * Monitor network health, message traffic, connections, and job queues using internal tools * Support onboarding of pharmacies and prescribing platform ...

Goldfish Medical Staffing

Orthopedics

Pendleton, OR

Join a growing practice with a great referral network & support staff. * Competitive compensation structure & comprehensive benefits package . The Community: * Live in a destination where comfort ...

DMI

Support implementation, operation, and optimization of Cisco-based network infrastructure, including core, distribution, access, and edge layers * Implement and maintain network security controls ...

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All JobsNetwork Support JobsNetwork Support Jobs in Oregon

Network Support information

See Oregon salary details

$15

$27

$39

How much do network support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for network support in Oregon is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What jobs pay $500,000 a year in the US?

In the field of network support, high-paying roles such as senior network architects, chief information officers, or network consulting executives can reach or exceed $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require specialized skills, strategic planning, and managing large-scale IT infrastructure or teams.

What jobs pay $10,000 a month without a degree?

Network support roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying tech jobs such as network architects, cybersecurity specialists, or cloud engineers may reach that level, but they usually require relevant skills, certifications, and experience rather than just a degree. Many of these roles involve working with complex systems, troubleshooting, and ongoing professional development.

What does a network support do?

A network support professional maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install, configure, and monitor network hardware and software, often using tools like network analyzers, and may hold certifications such as CompTIA Network+ or Cisco CCNA. Their role ensures network reliability, security, and performance for organizations.

What is a network support job?

A network support job involves maintaining, troubleshooting, and managing computer networks to ensure reliable connectivity and security. Professionals in this role often work with network hardware, software, and tools like routers, switches, and diagnostic programs, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What are popular job titles related to Network Support jobs in Oregon? For Network Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Oregon look for? The top searched job categories for Network Support jobs in Oregon are:
Network Support jobs near you
Infographic showing various Network Support job openings in Oregon as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,013 per year, or $27.9 per hour.
Network Support Specialist

Network Support Specialist

Lumos

OR • On-site

Other

Posted 10 days ago

Job description

Lumos is looking for a full-time Network Support Specialist I! Our Network Support Specialists are the first line of technical support-playing a key role in delivering fast, reliable solutions to our customers. In this role, you'll work directly with residential and small business customers to troubleshoot and resolve issues across Voice, Data, Security, and Video services.

You'll gain hands-on experience with technologies like IPTV, POTS, DSL, and fiber-to-the-premise broadband, while helping manage escalations, monitor service performance, and support internal network operations. If you're someone who enjoys solving problems, thrives in a fast-paced environment, and has a passion for helping others through technology, this is a great opportunity to grow your skills and make an impact.

 **This position is remote with in-person training required at our High Point, NC location**

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we've joined forces with T-Mobile to launch T-Fiber-a joint venture that blends Lumos' infrastructure expertise with T-Mobile's national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia-and a shared goal of reaching 12 to 15 million homes by 2030-Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That's why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We're passionate about our customers' experience. Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives.

Essential Functions

  • Troubleshoot and resolve technical issues across hardware, software, video, broadband, & phone services for residential and small business customers.
  • Support both Business and Residential products, delivering effective solutions in a timely manner.
  • Accurately document all interactions and updates in the service database throughout each stage of the support process.
  • Monitor outages and maintenance events, gathering data and escalating when needed.
  • Identify root causes, implement solutions, & escalate unresolved issues as appropriate.
  • Demonstrate adaptability and retention of product knowledge while effectively managing multiple priorities in a fast-paced environment.
  • Represent the company professionally by practicing the Articles of Excellence & delivering quality service.
  • Work scheduled shifts including nights, weekends, & holidays based on business needs.
  • Perform additional tasks as assigned to meet business goals.

Knowledge, Skills, and Abilities Required                                                                                                          

  • 1-3 years of experience in customer support, network troubleshooting, or technical service-preferably within the telecommunications industry.
  • High school diploma or equivalent required; technical certifications or relevant coursework are a plus.
  • Comfortable reading and applying technical documentation, manuals, and procedures.
  • Demonstrated proficiency using computer, email applications, and Microsoft Office.

Other Experience & Requirements

  • Strong problem-solving skills with the ability to think critically and resolve technical issues efficiently.
  • Ability to thrive in a fast-paced environment and stay focused when managing multiple tasks.
  • Organized and dependable, with a proven ability to manage multiple support tickets while ensuring accuracy and follow-through.
  • Strong communicator with the ability to explain technical information clearly and simply.

Physical Requirements

  • Frequent sedentary periods using computers, keyboard, and other peripherals.
  • Near-constant use of sight, speech, hearing, comprehension, and reasoning.

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