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Network Support Specialist Jobs (NOW HIRING)

Genesis Global Group

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Entry Level Network Support Specialist

Hamilton, NJ · On-site

$45K - $50K/yr

Entry Level Network Support Specialist Hamilton Township, NJ 08691, USA Essential Functions: * Customer service and communication skills: Translating technical concepts and terms into clear verbose ...

Atria Group LLC

Network Support Specialist

Wichita, KS · On-site

... networking, and communications infrastructures. Our honest and realistic approach to recruiting ... The Performance QA Engineer role on the team is responsible for supporting performance tests, along ...

Kyndryl

Network Support Specialist

New York, NY · On-site +1

... or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design ...

Kyndryl

Network Support Specialist

New York, NY

... or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design ...

Managed Solution LLC

Network Support Specialist, L2

As a senior member of the Managed Operations Center, the Network Support Specialist, Level 2 will provide expert-level technical support to managed services clients in a 24/7/365 environment and will ...

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Network Support Specialist information

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How much do network support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network support specialist, and why are they important?

To thrive as a Network Support Specialist, you need a solid understanding of networking fundamentals, troubleshooting, and operating systems, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in this role. These competencies ensure networks are maintained efficiently, minimizing downtime and supporting seamless business operations.

What is the difference between Network Support Specialist vs Network Administrator?

AspectNetwork Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, Cisco CCNP (preferred)
Work EnvironmentHelp desk, troubleshooting, user supportNetwork setup, configuration, maintenance
Employer & Industry UsageIT support teams, service providersIT departments, large organizations
Common Search & ComparisonFocuses on support and troubleshootingFocuses on network design and management

The main difference is that a Network Support Specialist primarily provides technical support and troubleshooting for network issues, while a Network Administrator manages and maintains the overall network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their responsibilities differ in scope and focus.

What are the most common challenges network support specialists face when troubleshooting network issues, and how are these typically resolved?

Network Support Specialists often encounter challenges such as identifying the root cause of connectivity problems, managing outdated hardware or software, and resolving issues quickly to minimize downtime. These challenges are typically addressed by following systematic troubleshooting protocols, using diagnostic tools, and maintaining clear communication with end-users and other IT team members. Staying updated on the latest networking technologies and best practices also helps specialists resolve complex issues more efficiently.

How much does a network support specialist make?

A network support specialist in the United States typically earns between $50,000 and $75,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA Network+ or Cisco CCNA can earn higher salaries. Salaries can also vary based on the complexity of the network environment and the employer's size.

What is a network support specialist?

A network support specialist is responsible for testing, troubleshooting, and providing general help for a computer network within a company or organization. They usually work as part of an information technology (IT) department but often need to troubleshoot with non-IT employees, so communication skills are essential. Entry-level job qualifications often include an associate’s or bachelor's degree in an IT-related subject and experience working with computer software.

More about Network Support Specialist jobs
What cities are hiring for Network Support Specialist jobs? Cities with the most Network Support Specialist job openings:
What are the most commonly searched types of Network Support Specialist jobs? The most popular types of Network Support Specialist jobs are:
Who are the top companies hiring for Network Support Specialist jobs? The top employers for Network Support Specialist jobs are:
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Network Support Specialist jobs near you
Infographic showing various Network Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

Entry Level Network Support Specialist

Genesis Global Group

Hamilton, NJ • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

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Job description

Entry Level Network Support Specialist

Hamilton Township, NJ 08691, USA

Job Description

Essential Functions:

  • Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.
  • Troubleshooting hardware and software issues: Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.
  • Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups.
  • Proficiency in navigating, deploying and triaging of Windows operating systems.  
  • Active Directory/Windows Domain: Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.
  • Network fundamentals: Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.
  • Remote Support: Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.
  • Cybersecurity Awareness: Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilliance against social engineering.

Additional Responsibilities:

  • Performs other similar or related duties as required or assigned.

Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required

  • Strong troubleshooting skills with server, client and cloud environments
  • Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange
  • Willingness to learn specialized inhouse software

Physical Demands: Physical, Mental and workplace Environment Conditions

  • The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.
  • The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs.
  • Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

Working Conditions: Workplace Environment Conditions

  • Normal Office Environment
  • The noise level in this environment is usually mild to moderate

Education and Experience:

  • Technical School Diploma or College degree
  • A+, Network +, MCP or related certification is desirable.
  • 1-2 years of network support experience preferred
  • Background in medical, clinical or diagnostic environment is a plus.

We Offer:

  • Medical, Dental & Vision Insurance
  • Competitive Salary
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Legal Plan & Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday
  • Business Casual Environment
  • Credit Union

Visit us at http://www.genesisglobalgrp.com

Genesis Global Group is an equal opportunity employer. 

Company Description

Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.