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Network Support Specialist Jobs (NOW HIRING)

C Spire

Network Support Specialist I

Hattiesburg, MS · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

C Spire

Network Support Specialist I

Birmingham, AL · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

C Spire

Network Support Specialist I

Nashville, TN · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

C Spire

Network Support Specialist I

Chattanooga, TN · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

C Spire

Network Support Specialist I

Knoxville, TN · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

C Spire

Network Support Specialist I

Ridgeland, MS · On-site

As a Network Support Specialist I or II, you will be part of a dynamic team that manages and supports IT infrastructure and applications for our partners. This role requires curiosity, critical ...

Kyndryl

Network Support Specialist

New York, NY · On-site +1

... or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design ...

Atria Group LLC

Network Support Specialist

Wichita, KS · On-site

... networking, and communications infrastructures. Our honest and realistic approach to recruiting ... The Performance QA Engineer role on the team is responsible for supporting performance tests, along ...

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Network Support Specialist information

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How much do network support specialist jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for network support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Support Specialist, and why are they important?

To thrive as a Network Support Specialist, you need a solid understanding of networking fundamentals, troubleshooting, and operating systems, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in this role. These competencies ensure networks are maintained efficiently, minimizing downtime and supporting seamless business operations.

What is the difference between Network Support Specialist vs Network Administrator?

AspectNetwork Support SpecialistNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, Cisco CCNP (preferred)
Work EnvironmentHelp desk, troubleshooting, user supportNetwork setup, configuration, maintenance
Employer & Industry UsageIT support teams, service providersIT departments, large organizations
Common Search & ComparisonFocuses on support and troubleshootingFocuses on network design and management

The main difference is that a Network Support Specialist primarily provides technical support and troubleshooting for network issues, while a Network Administrator manages and maintains the overall network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their responsibilities differ in scope and focus.

What job makes $10,000 a month without a degree?

A Network Support Specialist can potentially earn $10,000 a month through experience, certifications, and specialized skills such as network security or cloud infrastructure. High earning roles often require technical expertise, industry certifications like Cisco or CompTIA, and experience in managing complex networks, but they do not always require a college degree.

What are the most common challenges Network Support Specialists face when troubleshooting network issues, and how are these typically resolved?

Network Support Specialists often encounter challenges such as identifying the root cause of connectivity problems, managing outdated hardware or software, and resolving issues quickly to minimize downtime. These challenges are typically addressed by following systematic troubleshooting protocols, using diagnostic tools, and maintaining clear communication with end-users and other IT team members. Staying updated on the latest networking technologies and best practices also helps specialists resolve complex issues more efficiently.

What does a network support specialist do?

A network support specialist maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet systems. They install, configure, and monitor network hardware and software, resolve connectivity issues, and ensure network security, often using tools like network analyzers and requiring certifications such as CompTIA Network+ or Cisco CCNA.

What Is a Network Support Specialist?

A network support specialist is responsible for testing, troubleshooting, and providing general help for a computer network within a company or organization. They usually work as part of an information technology (IT) department but often need to troubleshoot with non-IT employees, so communication skills are essential. Entry-level job qualifications often include an associate’s or bachelor's degree in an IT-related subject and experience working with computer software.

What jobs in the US pay 300,000 a year?

For a Network Support Specialist, earning $300,000 annually is uncommon and typically requires advanced roles such as network architects, senior cybersecurity managers, or IT directors with extensive experience, certifications, and leadership responsibilities. These positions often involve overseeing large networks, strategic planning, and specialized skills in security and infrastructure management.

What are Network Support Specialists?

Network Support Specialists are IT professionals who maintain, troubleshoot, and support an organization's computer networks. They handle tasks such as diagnosing network issues, ensuring network security, and assisting users with connectivity problems. Their work helps ensure that the company's network infrastructure is reliable and runs smoothly, supporting daily business operations. They may also install hardware, update software, and provide technical guidance to other staff.

How much does a network specialist make in the US?

A network support specialist in the US typically earns between $50,000 and $75,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like Cisco or CompTIA can earn higher salaries. The role often involves troubleshooting network issues, maintaining hardware and software, and supporting network security.
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Network Support Specialist jobs near you
Infographic showing various Network Support Specialist job openings in the United States as of June 2026, with employment types broken down into 26% Full Time, 72% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.
Network Support Specialist

Network Support Specialist

Science Applications International Corporation

Washington, DC

Other

Posted 7 days ago

SAIC rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

70th of 204 rated it services

Job description

This is an opening for a Network Support Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission. DT provides enterprise architecture design, engineering, operations and maintenance support services for desktops, servers, networks, firewalls, and enterprise applications across the Department. Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network perimeter, anti-virus engineering, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony, mobile computing platform, virtual environment, and enclave design/security engineering.

This is a mid-level position within the Vanguard 2025 Program's Network Operations (NO), acting as an LAN/WAN Support Specialist. This position is for shift work and directly supports DoS on-site to monitor the LAN/WAN network and assist in troubleshooting and resolution. Support the Secure Voice and Video networks.  Individual will be responsible for providing Defense Red Switch Network (DRSN) Operations and Maintenance (O&M) support including, but not limited to the following: System equipment installation, maintenance and monitoring, performing in-service and out-of-service testing, documenting test results, performing fault isolation, troubleshooting circuit problems, re-keying cryptographic devices, reconfiguring equipment, tracking maintenance on equipment, reporting outages to the Technical Control Facility (TCF), fabricating cables (as needed), maintaining and testing equipment spares and supplies.

This role requires onsite work in Washington, DC from 7am-3:30pm.  

Description of Duties:

  • Provides technical guidance for directing and monitoring information systems operations.
  • Implements and maintains network systems.
  • Monitors network infrastructures and performs troubleshooting as issues arise.
  • Monitors and responds to complex technical control facility hardware and software problems.
  • Escalates issues as required to Tier III staff, and monitors issues through the trouble life cycle.
  • Assists with updating standard operating procedures, network topology documentation, and other documentation.
  • Documents activities in ServiceNow requests and incident management system, as part of day-to-day operations and to support SLAs, reporting metrics, and key performance indicators.
  • Performs minimal IOS and software upgrades on network infrastructures.
  • Ensures the assigned shift SLAs are met and identifies trouble areas that could negatively impact the ability to maintain SLAs.
  • Performs rack-mounting and de-installing communications equipment and associated cabling.
  • Creates Visio drawings when tasked.
  • Creates excel databases to streamline the working effort.
  • Configure/Install/De-Install/Troubleshoot Cisco and CIS secure phones.
  • Maintain a daily shift log.
  • Perform and complete tasks assigned by management.
  • Provides the best customer service to the customers of the Department of State.
  • Provide network access to those using the GSM 1st floor Conference rooms.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Required Education & Experience:

  • Bachelors and 2 years+ experience with voice, data and LAN/WAN communications systems; Associates degree and 4+ years experience with voice, data and LAN/WAN communications systems.  HS and 6+ years of experience.
  • Operator/maintenance training or experience on various crypto equipment such as General Dynamics: KG-175D, KG-175A, KG-175F, KG-175G, KG-175X, C100, ViaSat: KG-250, KG-250X, KG-250XS, KG-255, IPS-250, and L3: KG-245X, KG-240A, KG-240.
  • Experience in the tech control environment.
  • Basic electronics or computer repair skills.
  • Technical writing skills.
  • Ability to handle moderately complex assignments with little supervision and to determine methods to accomplish assigned tasks.

Required Clearance:

  • US Citizenship.
  • Active top secret clearance with the ability to obtain SCI.

Desired Education/Experience/Skills/Certifications:

  • Defense Red Switch Network (DRSN) experience.
  • Experience with Service Now (SNow) ticketing system.  
  • Experience with HAIPE operating software called CHIMERA (Common HAIPE Interoperable Manager for Efficient Remote Administration).
  • Technical training in computer science or related field.
  • CCNA certification.
  • Network+ or comparable certification.
  • Experience repairing and terminating fiber optic cables.
  • AutoCAD or Visio experience.
  • Radio/satellite background.
  • ITIL Foundation certification.
  • Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs) preferred.

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