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Network Support Manager Jobs in Austin, TX (NOW HIRING)

Qualia

Bank Partner Network Manager

Austin, TX · On-site +1

WHAT YOU'LL WORK ON The Bank Partner Network Manager will be a key participant in driving the ... Own day-to-day operational support for Qualia's bank partners and their integrations, in close ...

Qualia

Bank Partner Network Manager

Austin, TX · On-site

WHAT YOU'LL WORK ON The Bank Partner Network Manager will be a key participant in driving the ... Own day-to-day operational support for Qualia's bank partners and their integrations, in close ...

SpaceX

IT Support Technician (Logistics)

Bastrop, TX · On-site

$21.50 - $29.25/hr

Manage on site inventory and the total lifecycle of IT assets. * Procure, configure and deploy ... Network support and troubleshooting. From device connectivity to VLAN configuration. * Write ...

Base Power Company

Support Operations

Austin, TX · On-site

We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of ... Understand support performance end to end-track it closely, catch problems early, and act fast when ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Austin, TX

Network Support Manager information

See Austin, TX salary details

$66.7K

$86.5K

$102.5K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in Austin, TX is $86,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $95,000.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Austin, TX?

The most popular types of Network Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Network Support Manager jobs?

Cities near Austin, TX with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,115 per year, or $41.4 per hour.

Manager, Network Contracting (Remote)

Aledade PBC

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The Manager, Network Contracting on the Strategic Payer Partnerships team will support and execute Aledade's network contracts with national and regional health plans. The role is focused on negotiating and managing a portfolio of network participation agreements. In collaboration with senior leadership, the manager will interface directly with payers to negotiate new agreements and manage renewals. This role will have a strong focus on contract lifecycle management, analysis, and maintaining positive payer relationships.
 
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the U.S. or from our office in Bethesda, MD.
 
Primary Duties:
Negotiation:
  • Negotiate network participation agreements directly with health plans including new agreements, renewals, and amendments
Lifecycle Management:
  • Manage and track deliverables and document repositories
  • Identify and mitigate risks ensuring compliance with terms
  • Perform comprehensive rate analyses
  • Track and report on key contract metrics
Relationship Management:
  • Collaborate with internal cross-functional teams and stakeholders to successfully execute network participation agreements
  • Develop and maintain high-level relationships with regional and national payer stakeholders
Other duties as assigned
Minimum Qualifications:
  • Bachelor's degree
  • 8+ yrs experience in network contracting or development with health plans or providers
  • Strong understanding of the health plan network participation agreement lifecycle
  • Demonstrated experience navigating complex payer dynamics
  • Strong analytics and risk assessment skills
  • Exceptional communication skills with the ability to establish, sustain, and improve payer relationships
  • Results-oriented with the ability to project manage multiple projects simultaneously
  • Passionate about ensuring providers are fairly reimbursed for the care they deliver
Preferred Qualifications:
  • Master's degree 
Physical Requirements:
  • Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
 
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
 
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
 
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
 
At Aledade PBC, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
 
 
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us. Our Commitment to Authenticity. We use Endorsed, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. When you apply to a job on this site, the personal data contained in your application will be collected by Aledade PBC using Lever, a cloud services provider located in the United States. Lever is engaged by Aledade PBC to help manage its recruitment and hiring processes. For more information about how your personal data will be processed by Aledade PBC and any rights you may have, please review Aledade PBC's Candidate Privacy Notice. By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants If you have any questions about our privacy practices, please contact [email protected].
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