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Network Support Manager Jobs in Allen, TX (NOW HIRING)

Caterpillar

Product Support Manager

Irving, TX · On-site

$147K - $221K/yr

Caterpillar's Cat Technology group is searching for a Product Support Manager to lead and manage ... Experience with telematics, site grading technologies, site network capabilities, site safety ...

CyrusOne

Enterprise Network Engineer

Dallas, TX · On-site

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

Oscar Health

Enterprise Network Engineer

Dallas, TX · Hybrid

Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not ...

Optimum Communications Inc.

Network Engineer

Plano, TX · On-site

The engineer will diagnose, troubleshoot, and document issues related to the support, implementation, and management of a core network environment that includes Cisco IOS-XR and IOS. Timely and ...

Optimum

Network Engineer

Plano, TX · On-site

The engineer will diagnose, troubleshoot, and document issues related to the support, implementation, and management of a core network environment that includes Cisco IOS-XR and IOS. Timely and ...

Optimum

Network Engineer

Plano, TX

The engineer will diagnose, troubleshoot, and document issues related to the support, implementation, and management of a core network environment that includes Cisco IOS-XR and IOS. Timely and ...

Collabera

Network Technician

Irving, TX · On-site

$22.50 - $29/hr

... Managers and VP's. Document every action taken in appropriate systems and on appropriate tickets. Job Related Keywords: Network Technician Jobs, Network Support Jobs, Network Technician Jobs, Network ...

Siri InfoSolutions Inc

network Security Engineer

Irving, TX · On-site

$100K - $137K/yr

... and management of our network infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self ...

Mesquite ISD

Junior Network Engineer

Mesquite, TX

$32.14 - $46.24/hr

Manage district core routing and switching, wireless, firewall, and network encryption/decryption Provide second level network support from tiers of escalation troubleshooting local and cloud ...

Confie

Network Engineer II

Dallas, TX · On-site +1

$80K - $90K/yr

... support to corporate users, remote users, resolving their issues via ServiceNow, and proactively verifying efficient corporate network connectivity and managing WAN/LAN deployment Regularly review ...

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Showing results 21-40

All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Allen, TX

Network Support Manager information

See Allen, TX salary details

$62.3K

$80.8K

$95.8K

How much do network support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for network support manager in Allen, TX is $80,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $88,800.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Allen, TX are hiring for Network Support Manager jobs? Cities near Allen, TX with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,831 per year, or $38.9 per hour.

Network and Infrastructure Support Analyst

50092 Heidelberg Materials US, Inc.

Plano, TX • On-site

$84K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Line of Business: Service & Support Pay Range: $84,900.00 – $113,193.33

About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Provide day-to-day operational support for country-level IT systems and services with a strong focus on Network management in a Cisco CLI environment

  • Monitor, analyze, and resolve incidents to ensure stable and reliable IT operations

  • Configure and coordinate the installation or replacement of network infrastructure components at our remote locations. Occasional travel within the DFW area is required.

  • Participate in IT and business-initiated projects. Occasional travel to remote sites within the USA and Canada is required.

  • Partner with business and IT stakeholders to identify and address operational needs

  • Support rollout and adoption of IT standards, processes, and tools across locations

  • Track service performance metrics and contribute to continuous improvement initiatives

  • Assist with change, incident, and problem management activities

  • Work with internal teams and external vendors to support network and new‑site implementations, assisting with deployment activities and resolving technical issues as they arise

  • Document procedures, solutions, and operational best practices

What Are We Looking For

  • Strong working knowledge of IT operations, service management, and network infrastructure support

  • Minimum 5 years of relevant IT experience in a Microsoft Windows/Cisco networking environment

  • CCNA certification or equivalent experience required.

  • Demonstrated ability to analyze network issues, identify root causes, and recommend solutions

  • Clear and inclusive communication skills with both technical and non-technical partners

  • Ability to manage multiple priorities in a fast-paced, distributed environment

  • Experience collaborating across teams to achieve shared operational goals

  • Comfort working with service management tools, ticketing systems, monitoring platforms, and documentation

  • A proactive, customer-focused mindset with attention to detail and follow-through

Work Environment

This role operates in a collaborative, hybrid-oriented environment supporting multiple sites and teams. The position may involve coordinating across time zones, occasional travel, and on-call or after-hours support aligned with business needs.

What We Offer

  • Competitive base salary

  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions

  • Highly competitive benefits programs, including:

    • Medical, Dental, and Vision along with Prescription Drug Benefits

    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)

    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance

    • Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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