Network Support Manager Jobs in Connecticut (NOW HIRING)

We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.

About the Company

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 260 senior living, home health, hospice and home care operations across 17 states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

Customer Second

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Celebrate

Ownership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

About the Opportunity

As a Senior Network Engineer you will play a crucial role in designing, implementing, and optimizing our network infrastructure to support our healthcare services across multiple locations and in Azure.

Duties and Responsibilities

Network Security:

• Design, implement, and manage robust network security solutions using Palo Alto products.
• Utilize tools for network access control and policy enforcement with Aruba Clearpass.

Azure Cloud Integration:

• Architect, deploy, and maintain network infrastructure on Microsoft Azure.
• Deploy high availability firewalls with load balancers to ensure uptime and resiliency.
• Work closely with cross-functional teams to ensure seamless integration of on-premises and cloud-based systems.

Network Monitoring and Management:

• Implement and configure network monitoring tools with Solarwinds and Netbox.
• Utilize network control management systems for efficient management of wireless networks.

Network Design and Optimization:

• Design and implement scalable network architectures for over 260 locations.
• Utilize BGP for efficient routing and network scalability.
• Optimize network performance through monitoring, troubleshooting, and performance tuning.
• Drive the replacement of Sophos firewalls with Palo Alto firewalls both at edge locations and our core infrastructure in Azure.

Collaboration and Documentation:

• Collaborate with internal teams and external vendors to address network-related issues and implement solutions.
• Create and maintain detailed network documentation, including diagrams, configurations, and standard operating procedures.

Incident Response and Troubleshooting:

• Respond promptly to network incidents, providing root cause analysis and implementing corrective actions.
• Conduct thorough troubleshooting of network issues, ensuring minimal downtime and disruption.
• The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications

Minimum Requirements

• Bachelor's degree in computer science, Information Technology, or related field or equivalent experience.
• Proven experience as a Network Engineer with expertise using Palo Alto and Azure technologies.
• Strong understanding of network protocols, security principles, and best practices.
• Solid knowledge of routing, switching, VPN technologies, and firewall configurations.
• Experience designing networks over multiple regions.
• Excellent problem-solving and communication skills.

Preferred Qualifications

• Relevant certifications such as CCNP, Microsoft Azure Network Engineer (AZ-700), and Microsoft Certified: Azure Solutions Architect,
• Experience with automation tools.

Additional Information

We are committed to providing a competitive Total Rewards Package that meets our employee’s needs.

From a choice of medical, dental and vision plans to retirement savings opportunities through a 401(k), company match and various other features, we offer a comprehensive benefits package. We believe in great work and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Compensation: Based on experience.

Type: Full Time

Location: Eagle ID, Farmington, CT, Draper, UT or Nashville, TN

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!

About The Pennant Group

We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health and hospice and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance