1

Network Support Manager Jobs in Vernon, CT (NOW HIRING)

Outbound reinsurance slip support - review, completion, and return to Network Partners * Provide support for Global Online mailbox management and Multinational billing (premium reconciliation)

This position supports the ACCESS for Adults program and focuses on behavioral health provider ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

This position supports the ACCESS for Adults program and focuses on behavioral health provider ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

This position supports the ACCESS for Adults program and focuses on behavioral health provider ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

The Network Specialist is a member of a multi-disciplinary Information Technology team and reports to the Manager of Cyber Security and Network Operations. This role supports and may lead network ...

This position supports the ACCESS for Adults program and focuses on behavioral health provider ... Unless specified as primarily virtual by the hiring manager, associates are required to work at an ...

Network Administrator Location: Bolton, CT Onsite position Fulltime position JD: Must Have ... support. * Follow Incident, change, problem request and service request management process with 100 ...

... traditional management hierarchy. Instead, they operate independently with support from the ... Network Monitoring and Management: * Implement and configure network monitoring tools with ...

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

... incident management team Represent the network, security, voice, wireless, and cloud networking functions during internal and external audits Support the development and testing of Business ...

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... management team • Represent the network, security, voice, wireless, and cloud networking functions during internal and external audits • Support the development and testing of Business Continuity ...

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... incident management team Represent the network, security, voice, wireless, and cloud networking functions during internal and external audits Support the development and testing of Business ...

next page

Showing results 1-20

Network Support Manager information

See Vernon, CT salary details

$67K

$86.9K

$102.9K

How much do network support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for network support manager in Vernon, CT is $86,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Vernon, CT are hiring for Network Support Manager jobs?

Cities near Vernon, CT with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Vernon, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,855 per year, or $41.8 per hour.

Full-time

Re-posted 11 days ago


Job description

Job Description Summary:
Job Description:
The Network Specialist is a member of a multidisciplinary team and reports to the Director of Cyber Security and Network Operations at the Moses Weitzman Health System.
This role supports-and may lead, when appropriate-activities related to the design, implementation, administration, and maintenance of the Moses Weitzman Health System network infrastructure. Responsibilities include analyzing and monitoring network performance, providing technical support, troubleshooting issues through resolution, performing system maintenance, and optimizing local and wide area network connectivity.
The Network Specialist is also responsible for installing, upgrading, configuring, and maintaining network equipment such as routers, switches, firewalls, intrusion detection/prevention systems, wireless infrastructure, and other network devices in accordance with established standards.
Additionally, this role collaborates with IT and business departments to support system integration, maintenance, issue resolution, documentation, and procurement activities as directed.
Responsibilities
  • Support and, when appropriate, lead initiatives related to the planning, implementation, enhancement, modification, and replacement of network infrastructure components
  • Collaborate with IT management, project managers, team leads, and business stakeholders to execute network-related activities within defined timelines
  • Research network products, services, protocols, and standards to support procurement and development efforts
  • Monitor and analyze performance across LAN, WAN, and wireless networks
  • Ensure stable operation, high availability, and optimal performance of the Moses Weitzman Health System network environment
  • Identify, recommend, and remediate network performance issues

Network Administration
  • Administer and maintain network infrastructure, including configuration, patching, upgrades, and lifecycle management of network devices
  • Manage network configurations, backups, and version control in accordance with change management procedures
  • Maintain network access controls, including VLANs, segmentation, NAC, and firewall rule administration
  • Perform routine system maintenance, including firmware updates, patching, and hardware replacements
  • Ensure network documentation (topology diagrams, configurations, procedures) is accurate and up to date
  • Participate in change management processes, including planning, testing, and implementing network changes

Implementation & Support
  • Install and configure network hardware, including firewalls, routers, switches, wireless access points, cabling, and UPS systems
  • Provide Tier II/III network support and troubleshoot complex network issues through resolution
  • Support system integrations across clinical and business applications

Security & Monitoring
  • Perform security baseline configurations, vulnerability scans, forensic analysis, and support penetration testing efforts
  • Actively monitor systems for potential intrusions using approved tools and escalate concerns immediately
  • Support risk assessments by identifying vulnerabilities, recommending controls, documenting findings, and assisting with remediation plans
  • Enforce Moses Weitzman Health System IT security policies, standards, and best practices
  • Participate in incident response activities, including detection, response, and recovery

Performance & Optimization
  • Conduct capacity planning and proactively address current and future performance bottlenecks
  • Analyze network trends and recommend improvements to enhance reliability, scalability, and security

Communication & Collaboration
  • Communicate complex network and security concepts clearly to technical and non-technical audiences
  • Collaborate across IT and business teams to ensure alignment with organizational goals
  • Perform other duties as assigned

Position Requirements
Education & Certifications
  • Bachelor's degree in Information Systems, Computer Science, Information Security, or a related field, or 7+ years of equivalent experience
  • Preferred certifications include:
    • Cisco CCNA
    • CompTIA Security+
    • GIAC Certification
    • Microsoft Certified Systems Engineer (Security)

Preferred Technical Experience
  • CounterAct
  • Cisco technologies
  • Cradlepoint
  • Fortinet
  • Tenable.io
  • SolarWinds Orion

Knowledge & Experience
  • Extensive experience administering Cisco and Fortinet technologies
  • Strong experience creating network and procedural documentation
  • Experience designing and delivering employee security awareness training

Personal Attributes
  • Strong analytical and problem-solving skills
  • Ability to prioritize and execute tasks effectively in high-pressure environments
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to research network and security issues and recommend solutions
  • Skilled at presenting ideas in a clear, respectful, and user-friendly manner
  • Self-motivated with strong ownership and follow-through
  • High attention to detail
  • Team-oriented with a collaborative mindset
  • Strong work ethic with the ability to meet deadlines and commitments
  • Professional, responsive, and effective communicator

Work Conditions
  • Standard 40-hour work week with on-call responsibilities and occasional travel
  • Extended periods of sitting
  • Manual dexterity required to operate computer equipment, tools, and related hardware

Organization Information:
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
Location:
Knowledge and Technology Center
City:
Middletown
State:
Connecticut
Time Type:
Full time