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Network Operations Center Jobs in Delaware (NOW HIRING)

... network and security operations & services. Specific activities will include the deployment ... data center power & infrastructure wiring (copper, fiber) Experience with client applications ...

... network and security operations & services. Specific activities will include the deployment ... with data center power & infrastructure wiring (copper, fiber) • Experience with client ...

Partnering closely with infosec, engineering, and operations teams to shape a forward-looking ... High speed internet over 10 Mbps and, specifically for all call center employees, the ability to ...

Onsite 5 days a week in Wilmington, DE JOB SUMMARY The Security Operations Center (SOC) Analyst is ... Assistance Network (CLEAN) or applicable system clearance. *Must be familiar with industry ...

... Operations Center (SOC), Cybersecurity, Technical Helpdesk, or Network Administration role preferred * Bachelor's degree required; advanced degree (MBA) or security certifications such as CISSP, CISM ...

Oversee financial center operations while adhering to all compliance and risk policies and ... Actively participate in off-site networking events and community initiatives that will bolster our ...

Financial Center Supervisor

Middletown, DE · On-site

$24.81 - $41.35/hr

Oversee financial center operations while adhering to all compliance and risk policies and ... Actively participate in off-site networking events and community initiatives that will bolster our ...

New

Oversee financial center operations while adhering to all compliance and risk policies and ... Actively participate in off-site networking events and community initiatives that will bolster our ...

... Fulfillment Center (FC). This position requires a strategic leader who can balance operational ... network. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. ...

... Fulfillment Center (FC). This position requires a strategic leader who can balance operational ... network. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. ...

... operations of each center, collaborating with directors to standardize practices, enhancing center membership and utilization through effective networking and marketing, and extending center ...

Architect, oversee, and continuously optimize enterprise network infrastructure including LAN, WAN, SD-Access, and data center fabrics. * Direct the design and operations of Cisco Software-Defined ...

... Fulfillment Center (FC). This position requires a strategic leader who can balance operational ... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. ...

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Network Operations Center information

See Delaware salary details

$50.5K

$119.4K

$161.6K

How much do network operations center jobs pay per year?

As of Jun 21, 2026, the average yearly pay for network operations center in Delaware is $119,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,100.00 and $161,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the most commonly searched types of Network Operations Center jobs in Delaware? The most popular types of Network Operations Center jobs in Delaware are:
What are popular job titles related to Network Operations Center jobs in Delaware? For Network Operations Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Delaware look for? The top searched job categories for Network Operations Center jobs in Delaware are:
What cities in Delaware are hiring for Network Operations Center jobs? Cities in Delaware with the most Network Operations Center job openings:
Director, Security Operations

Director, Security Operations

University of Delaware

Newark, DE • On-site

Other

Posted 19 days ago


University Of Delaware rating

5.9

Company rating: 5.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

492nd of 538 rated colleges and universities


Job description

Director, Security Operations

Apply now Job no: 502903
College / VP Area: Vice President for IT
Work type: Staff
Location: Newark, DE
Categories: Information Technology, Full Time

Curious about the full value of working at UD? In addition to salary, our Total Rewards benefits and Compensation Estimator give you a clear view of the complete package.

Pay Grade: 33S
 
Context of Job
The Director of Security Operations is a senior cybersecurity leader responsible for designing, executing, and continually improving the institution's security operations capabilities. This role provides strategic and hands-on leadership across the Security Operations Center, incident response, digital forensics, vulnerability management, endpoint detection and response (EDR/XDR), firewall and network security, and coordination with Managed Detection and Response (MDR) providers.
The Director works closely with central IT, schools and colleges, legal counsel, privacy, compliance, and external investigators to ensure effective detection, response, investigation, and recovery from cybersecurity incidents in a complex higher-education environment that includes on-premises, cloud, and research systems. This role is accountable for ensuring cybersecurity operations balance risk reduction with usability and operational needs across academic, administrative, research, and affiliated units.
The Director, Security Operations and SOC, reports to the Chief Information Security Officer (CISO).

Major Responsibilities:

Security Operations & SOC Leadership
  • Establish and lead a mature, outcomes-driven SOC operating model aligned with higher education risk, academic openness, and regulatory requirements.
  • Define SOC strategy, operating procedures, escalation models, and service maturity roadmap.
  • Lead, mentor, and develop SOC analysts, incident responders, and security engineers across distributed campus environments.
  • Provide operational leadership supporting multiple schools, colleges, research units, and administrative systems.
  • Ensure technical security controls, processes, and services operate effectively to support prevention, detection, response, and recovery capabilities.
  • Act as a change agent, driving the adoption of new security technologies and operational processes to improve cyber resilience.
  • Lead multiple security operations teams and initiatives concurrently, prioritizing service improvement projects based on risk and value.
  • Threat Detection, MDR & EDR/XDR
  • Own threat detection and response across networks, endpoints, servers, cloud platforms, and SaaS environments.
  • Serve as the primary institutional owner for MDR services, ensuring alignment with internal SOC workflows, SLAs, and escalation paths.
  • Oversee EDR/XDR platforms, detection tuning, threat hunting, and response automation.
  • Validate detection coverage using frameworks such as MITRE ATT&CK.

Incident Response, Forensics & Investigations
  • Lead security incident response activities, including containment, eradication, recovery, and post-incident analysis.
  • Develop, maintain, and regularly test incident response plans (IRP), playbooks, and tabletop exercises.
  • Oversee digital forensics investigations, including endpoint, network, log, and cloud-based forensic analysis.
  • Coordinate litigation holds, evidence preservation, and chain-of-custody requirements in collaboration with Legal, Compliance, and Privacy offices.
  • Act as the primary security liaison with external investigators, law enforcement, cyber insurance carriers, and third-party forensic firms when required.
  • Ensure proper documentation and reporting for regulatory, legal, and institutional requirements.
  • Oversee digital forensics activities, including endpoint, network, cloud, and application-level investigations.
  • Coordinate with Legal, Privacy, and Compliance teams to support litigation holds, evidence preservation, and regulatory inquiries.
  • Engage and manage external investigators, cyber insurance partners, and third-party forensic firms during major incidents.
  • Ensure incident response activities support post-incident reporting, lessons learned, and operational improvements.
  • Cloud & Modern Infrastructure Security
  • Lead security operations for cloud platforms (e.g., Azure, GCP, AWS), including incident response and forensic investigations in cloud-native environments.
  • Partner with system, network, HPS, infrastructure, and enterprise application teams to integrate security logging, monitoring, and response into cloud and hybrid architectures.
  • Oversee security operations for SaaS platforms commonly used in higher education.
  • Provide oversight for application and platform security testing, including secure development practices and DevSecOps integration.
  • Support cloud-native forensic investigations and security monitoring across IaaS, PaaS, and SaaS platforms.
  • Ensure security operations integrate with modern application delivery pipelines and enterprise platforms.

Firewall & Network Security Ownership
  • Own and manage the campus Palo Alto next-generation firewall environment, including:
  • Architecture and design
  • Rulebase governance and segmentation
  • Secure zone and enclave design
  • Change management and performance optimization
  • Design firewall and network security solutions that balance academic access, research needs, and institutional risk.
  • Collaborate closely with network engineering teams to enforce security controls across campus and data centers.

Vulnerability Management
  • Own the enterprise vulnerability management program, including scanning, risk-based prioritization, remediation tracking, and reporting.
  • Coordinate remediation efforts across central IT, distributed school IT teams, and system owners.
  • Integrate vulnerability data into SOC detection and response workflows.
  • Oversee vulnerability, configuration, and attack surface management programs across endpoints, servers, cloud workloads, and applications.
  • Ensure vulnerability remediation efforts are risk-based, measurable, and aligned with institutional priorities.

Governance, Risk & Compliance
  • Ensure security operations align with relevant frameworks and regulations (e.g., NIST, HIPAA, FERPA, PCI-DSS).
  • Support audits, risk assessments, and compliance reviews through operational evidence and reporting.
  • Partner with institutional leadership to translate technical risk into business and academic impact.

Metrics, Reporting & Executive Communication
  • Define and track SOC metrics (e.g., MTTD, MTTR, alert quality, incident trends).
  • Provide clear, actionable security reporting to senior leadership, CIO/CISO, and governance committees.
  • Communicate incident impact, response actions, and risk posture in non-technical terms.
  • Serve as a senior advisor to executive leadership, schools, colleges, and research units on cybersecurity operational risk.
  • Oversee service delivery commitments, including internal and external SLAs, ensuring operational and financial targets are met.
  • Champion collaboration across IT, academic units, healthcare, and research environments to embed security into operations.
  • Recruit, mentor, and develop high-performing cybersecurity professionals, building both technical depth and leadership capacity.
  • Ensure team skills evolve to support future operational and threat landscape needs.

Vendor, Budget & Program Management
  • Manage SOC-related vendors, tools, and service providers, including MDR, EDR, SIEM, forensic tools, and firewall platforms.
  • Oversee budgeting, procurement, and lifecycle management for security operations technologies.
  • Continuously evaluate and improve tools, automation, and processes.
  • Design and execute multi-year security operations roadmaps aligned with institutional strategy and regulatory obligations.
  • Develop and manage the security operations budget, ensuring effective allocation of resources and measurable return on investment (ROI).
  • Evaluate the value, cost, and risk reduction impact of security initiatives to guide prioritization and funding decisions.
 
Qualifications:
  • Bachelor's degree in cybersecurity, information technology, computer science, or a related field.
     
  • Eight years of progressive experience in cybersecurity operations, including 5+ years in security leadership roles.
  • Demonstrated experience leading SOC, incident response, digital forensics, and enterprise security operations.
  • Hands-on experience with EDR/XDR, SIEM, firewalls (Palo Alto preferred), vulnerability management, and cloud security.
  • Experience coordinating forensic investigations, litigation holds, and working with external investigators.
  • Proven ability to lead security operations in complex, decentralized environments such as higher education.
  • Strong leadership, communication, and stakeholder management skills.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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