NOC Administrator - 1st Shift
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
Byron Center, MI · On-site
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
Byron Center, MI · On-site
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
Byron Center, MI · On-site
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
Byron Center, MI · On-site
$28 - $33/hr
The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise ...
$60K - $80K/yr
... network monitoring, troubleshooting, and diagnostics, including packet captures and the use of ... standard network analysis tools. -Support end users with connectivity issues, ensuring ...
$60K - $80K/yr
... network monitoring, troubleshooting, and diagnostics, including packet captures and the use of ... standard network analysis tools. -Support end users with connectivity issues, ensuring ...
Wyandotte, MI · On-site
Network Monitoring * Technical Assistance Additional Skills: * Motivation * Sensitivity * Excellence * Teamwork * Routers * PCS * PRINTERS * TCP/IP * OSPF * EIGRP * Network Analysis * Network ...
Quick apply
Wyandotte, MI · On-site
Network Monitoring * Technical Assistance Additional Skills: * Motivation * Sensitivity * Excellence * Teamwork * Routers * PCS * PRINTERS * TCP/IP * OSPF * EIGRP * Network Analysis * Network ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Farmington Hills, MI · Hybrid
$55 - $75/hr
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Farmington Hills, MI · Hybrid
$55 - $75/hr
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Monitor network performance and troubleshoot issues across cloud, on-premises, and provider networks. * Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ...
Grand Rapids, MI · On-site
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
Grand Rapids, MI · On-site
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
Grand Rapids, MI · On-site
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
Grand Rapids, MI · On-site
$56.25 - $73.50/hr
Monitor, analyze, and respond to threats using network telemetry (NetFlow, PCAP, IDS alerts) and security tools. * Secure hybrid connectivity solutions including site-to-site VPNs, remote access VPNs ...
Detroit, MI · On-site
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
Detroit, MI · On-site
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
Ann Arbor, MI · On-site
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
Ann Arbor, MI · On-site
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
$123K - $153K/yr
Experience with network monitoring, logging, and observability tools * Strong understanding of high availability, redundancy, and disaster recovery design * Ability to lead technical projects and ...
$19.2K - $30.3K
0% of jobs
$30.3K - $41.4K
0% of jobs
$41.4K - $52.6K
5% of jobs
$52.6K - $63.7K
11% of jobs
$72.6K is the 25th percentile. Wages below this are outliers.
$63.7K - $74.8K
12% of jobs
$74.8K - $86K
15% of jobs
The median wage is $92.4K / yr.
$86K - $97.1K
14% of jobs
$97.1K - $108.2K
17% of jobs
$110.2K is the 75th percentile. Wages above this are outliers.
$108.2K - $119.4K
14% of jobs
$119.4K - $130.5K
6% of jobs
$130.5K - $141.6K
7% of jobs
$19.2K
$92.9K
$141.6K

7.6
Based on 8 frontline employees who took The Breakroom Quiz
29th of 76 rated telecommunications companies
Overview
The Network Administrator’s primary responsibility is to montor, troubleshoot, track and report on the daily operational activities of Surf Internet’s fiber-based network and systems. The Network Administrator supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Surf Internet network. Recommends and schedules repairs. Provides Enterprise customer support for all network-based applications. Installs and configures routers, switches and FTTH equipment.
Shift: 1st Shift | 6:30 - 3PM EST
Reports To: Network Operations Supervisor
Department: Network and OSP Engineering
Job Status: Non-Exempt
Responsibilities:
· Incident Management: Monitor the Surf network for events and anomalies that may lead to disruptions to our customer experience
· Outage Management: Initiate, coordinate and lead triage efforts to restore customer services and mitigate future events
· Point of contact for Enterprise Customer, IVR and email communication
· Facilitate customer outage and maintenance notifications
· Coordinate dispatch of internet field support resources
· Remote support with customer, third party partner, or internal field support resources
· 24/7 network monitoring of device fault events, network health and network dashboards
· Acknowledge network monitoring alarms
· Manually validate network alarms on network devices or with ping/ trace routes
· Creation of ticket for enterprise/commercial customers
· Creation of ticket for network outages
· Facilitate incident/problem resolution
· Facilitate off-net circuit escalations
· Creation of change management tickets
· Change management facilitation
· Change management MOP documentation of predefined procedures
· Performing predefined change management procedures for the following:
o Customer-managed device
o Performing predefined change management procedures on wireless access networks
o Performing predefined change management procedures on fiber access networks
o Performing predefined change management procedures on network aggregation devices
· Perform in depth troubleshooting and network outage root cause analysis for the following:
o Wireless access: common and complex network incidents
o Fiber access: common and complex network incidents
o Network Aggregation: common and complex network incidents
o Network Core: common network incidents
· Maintain approved software revision for the following:
o Wireless access devices (radios, access points)
o Fiber access devices (ONTs)
o Residential managed CPE (Eeros)
o Commercial managed CPE (MikroTik)
o Fiber access shelf (OLT)
· Document common tasks and procedures
· Perform in-depth troubleshooting and network outage root cause analysis for the following - Research and update device configurations based on SOW:
o Wireless Access (AP)
o Fiber Access (ONT)
o Customer Managed Devices
o Fiber Access Shelf (OLT)
o Network Aggregation Devices
Qualifications
· Experience or education in Engineering, IT, Computer Science or a related field of study preferred.
· Strong analytical and problems solving skills
· A working understanding of BGP, OSPF, MPLS, VPLS, DWDM, SONET, GPON and Active E fiber networks
· Ability to regularly interact with customers
· Work with a sense of urgency
· Able to multi-task with different issues and/or projects
· Strong attention to detail
Sourced by ZipRecruiter
Telecommunications
51 - 200 Employees
Elkhart, IN, US
1999