Customer Service Advocate
Raleigh, NC · On-site
Marpai Administrators is a technology company transforming the Third-Party Administration sector ... Recommend network providers, wellness programs, and additional employer-offered benefits.
New
Raleigh, NC · On-site
Marpai Administrators is a technology company transforming the Third-Party Administration sector ... Recommend network providers, wellness programs, and additional employer-offered benefits.
New
Raleigh, NC · On-site
Marpai Administrators is a technology company transforming the Third-Party Administration sector ... Recommend network providers, wellness programs, and additional employer-offered benefits.
New
Cary, NC · Remote
$18 - $20/hr
Marpai Administrators is a technology company transforming the Third-Party Administration sector ... Doctor and/or Facility Network Validation * Outbound interactions with providers to ensure Pre ...
Quick apply
Cary, NC · Remote
$18 - $20/hr
Marpai Administrators is a technology company transforming the Third-Party Administration sector ... Doctor and/or Facility Network Validation * Outbound interactions with providers to ensure Pre ...
Raleigh, NC · On-site
$69 - $79/hr
Virtual machines, networking, storage, security, monitoring, identity management, MFA, and ... Enterprise Administrator Expert (MS-102) * ITIL 4 Foundation If you have the described ...
Raleigh, NC · On-site
$69 - $79/hr
Virtual machines, networking, storage, security, monitoring, identity management, MFA, and ... Enterprise Administrator Expert (MS-102) * ITIL 4 Foundation If you have the described ...
Demonstrated experience of various IT platforms (i.e. networking, system admin, programming, etc ... S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave ...
Demonstrated experience of various IT platforms (i.e. networking, system admin, programming, etc ... S. Winter Wellness Break between December 25 and January 1. * Volunteer Time Off, parental leave ...
... Network Hospitals program. This position also works with local businesses and organizations to grow ... Proven skills at building and managing relationships with donors, volunteers and vendors
... Network Hospitals program. This position also works with local businesses and organizations to grow ... Proven skills at building and managing relationships with donors, volunteers and vendors
... Network Hospitals program. This position also works with local businesses and organizations to grow ... Proven skills at building and managing relationships with donors, volunteers and vendors
... Network Hospitals program. This position also works with local businesses and organizations to grow ... Proven skills at building and managing relationships with donors, volunteers and vendors
Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
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Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
Durham, NC · On-site
$18 - $22/hr
... admin support in a medical environment is preferred * Knowledge about health insurance, pre ... Good communication and networking skills are a must. * Must be bilingual in English and Spanish
Raleigh, NC · On-site
$50 - $55/hr
Strong energy systems support and network support expertise. * Proficiency in SCADA systems ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...
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Raleigh, NC · On-site
$50 - $55/hr
Strong energy systems support and network support expertise. * Proficiency in SCADA systems ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...
Durham, NC · On-site
Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Administer health, welfare, retirement, and voluntary benefit programs * Support HSA, FSA, commuter ...
Durham, NC · On-site
Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Administer health, welfare, retirement, and voluntary benefit programs * Support HSA, FSA, commuter ...
Durham, NC · Hybrid
Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Administer health, welfare, retirement, and voluntary benefit programs * Support HSA, FSA, commuter ...
Durham, NC · Hybrid
Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Administer health, welfare, retirement, and voluntary benefit programs * Support HSA, FSA, commuter ...
Raleigh, NC · On-site
$11 - $14/hr
HCBS Community Network (CN) Care Provider Essential Job Functions 1. Provide individualized day ... or volunteer work. 5. Accompany beneficiary when utilizing public transportation. 6. Document ...
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Raleigh, NC · On-site
$11 - $14/hr
HCBS Community Network (CN) Care Provider Essential Job Functions 1. Provide individualized day ... or volunteer work. 5. Accompany beneficiary when utilizing public transportation. 6. Document ...
Morrisville, NC · On-site
$30/hr
Knowledge of Network File Protocols * Proficient with productivity software as well as Android ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
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Morrisville, NC · On-site
$30/hr
Knowledge of Network File Protocols * Proficient with productivity software as well as Android ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Knowledge of Network File Protocols * Proficient with productivity software as well as Android ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Quick apply
Knowledge of Network File Protocols * Proficient with productivity software as well as Android ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Cary, NC · On-site
$50 - $60/hr
Configure and administer SASE capabilities including secure web gateway, ZTNA, and CASB using ... Must-Have Experience: * 3 or more years of experience in Cybersecurity or Network Security-related ...
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Cary, NC · On-site
$50 - $60/hr
Configure and administer SASE capabilities including secure web gateway, ZTNA, and CASB using ... Must-Have Experience: * 3 or more years of experience in Cybersecurity or Network Security-related ...
Creedmoor, NC · On-site
$23 - $26/hr
... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ... We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our ...
Creedmoor, NC · On-site
$23 - $26/hr
... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ... We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our ...
... and network with peers to stay abreast of the latest trends, tools, and resources for prospect ... Previous experience working with volunteers and donors, with supervisory experience preferred.
... and network with peers to stay abreast of the latest trends, tools, and resources for prospect ... Previous experience working with volunteers and donors, with supervisory experience preferred.
Apex, NC · On-site
$40 - $70/hr
Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ... With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and ...
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Apex, NC · On-site
$40 - $70/hr
Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ... With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and ...
$32.6K - $40.6K
1% of jobs
$40.6K - $48.6K
3% of jobs
$48.6K - $56.6K
10% of jobs
$63.6K is the 25th percentile. Wages below this are outliers.
$56.6K - $64.6K
13% of jobs
$64.6K - $72.6K
18% of jobs
The median wage is $74.9K / yr.
$72.6K - $80.5K
18% of jobs
$87.6K is the 75th percentile. Wages above this are outliers.
$80.5K - $88.5K
14% of jobs
$88.5K - $96.5K
10% of jobs
$96.5K - $104.5K
6% of jobs
$104.5K - $112.5K
4% of jobs
$112.5K - $120.5K
3% of jobs
$32.6K
$79.5K
$120.5K
A Network Administrator Volunteer assists organizations with maintaining, troubleshooting, and securing their computer networks. Responsibilities may include setting up hardware, managing software updates, monitoring network performance, and helping with cybersecurity measures. This role provides hands-on experience for individuals looking to gain practical IT skills while supporting a nonprofit, charity, or small business. Volunteers typically work under the guidance of senior IT staff and may help train employees on network best practices.
As a Network Administrator Volunteer, you may be responsible for monitoring network performance, responding to technical issues, setting up wireless access points, updating network documentation, and assisting with user support. You could also help install hardware, apply basic network security measures, and collaborate with IT staff or other volunteers on small projects. Depending on the organization's needs, you might participate in regular meetings to discuss improvement plans or provide training to users on safe network practices. This role offers a great opportunity to build practical skills and gain exposure to real-world IT environments while contributing to a meaningful cause.
To thrive as a Network Administrator Volunteer, you need a solid understanding of network protocols, troubleshooting, and hardware/software configuration, typically backed by relevant coursework or hands-on experience. Familiarity with network management tools, operating systems (like Windows Server or Linux), and certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Strong problem-solving abilities, teamwork, and effective communication skills help you adapt and collaborate across departments. These skills are important because they ensure reliable network performance, minimize downtime, and foster positive working relationships in a volunteer-driven environment.
The most popular types of Network Administrator jobs in Raleigh, NC are:
For Network Administrator Volunteer jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Network Administrator Volunteer jobs in Raleigh, NC are:

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Customer Service Advocate is responsible for ensuring Marpai Administrators' interactions are executed at all levels for our clients, members, and providers. This position is responsible for the resolution of all incoming interactions. The Customer Service Advocate will be interacting with members, providers, and vendors through phone, fax, email, SMS, and chat.
WHAT YOU WILL BE DOING:
Handle incoming interactions received from members, providers, and vendor contacts within defined service protocols.
Resolve member and provider issues concerning eligibility, benefits, and claims.
Outbound interactions with members and providers following up on a task.
Educating and counseling members and providers:
Eligibility Information
Benefit Information
Pre-Certification Information
Claim Information
Doctor and/or Facility Network Validation
Outbound interactions with providers to ensure Pre-Certification/Authorization is completed.
Work closely with the claims department to ensure claims are accurately processed.
Create and document CRM to precisely communicate with the members and providers.
Provide excellent verbal communication utilizing company resources.
Recommend network providers, wellness programs, and additional employer-offered benefits.
Anticipate customer needs, following up with previous customers to offer additional information and service.
Training completed 100% Online.
Other duties as assigned
WHAT DO YOU NEED
Minimum of 3 years of Customer Service experience in a call center is required.
Ability to communicate with all levels of people to illustrate superior professionalism.
Excellent written communication and documentation skills.
Ability to manage multiple projects to a successful conclusion.
Analytical ability to research and deal with situations where limited standardization exists.
Attention to detail with the ability to prioritize and meet deadlines.
Must have basic knowledge of all desktop computer applications such as MS Office including Outlook, Word, Excel, PowerPoint, and Adobe Reader.
Ability to adapt and be flexible in a variety of situations.
Ability to multitask and possess strong time management skills.
Medical terminology and/or insurance experience.
Experience in a fast pace, high call volume environment.
HS Diploma, college a plus
WORK REQUIREMENTS:
Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
Travel minimal
WHY WORK AT MARPAI?
We have great benefits:
Generous PTO
Medical and Prescription
EAP
FSA / HSA / Dependent Care
Dental
Vision
Life and Disability
STD/LTD
Voluntary Benefits: Critical Illness, Accident, Hospital
401k with Employer Match
LegalShield
Identity Theft Protection
Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
This is a remote position.