Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing ...
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing ...
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing ...
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing ...
Customer Care Associate
$16 - $17/hr
Maintain and measure customer satisfaction rate (Net Promoter Score) through the use of Listen360, A customer engagement software that analyzes customer engagement and feedback. * Performs other ...
New
Customer Care Associate
$16 - $17/hr
Maintain and measure customer satisfaction rate (Net Promoter Score) through the use of Listen360, A customer engagement software that analyzes customer engagement and feedback. * Performs other ...
New
Principal Agentic Engineer - Remote - USA
Detroit, MI · On-site +1
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed ...
Principal Agentic Engineer - Remote - USA
Detroit, MI · On-site +1
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed ...
Senior Project Manager
Wixom, MI · Hybrid
$90K - $115K/hr
Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism. * Mentor and coach Project Managers and ...
Quick apply
Senior Project Manager
Wixom, MI · Hybrid
$90K - $115K/hr
Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism. * Mentor and coach Project Managers and ...
District Manager- BluFox Mobile Michigan
Detroit, MI · On-site
$80 - $110/hr
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations. * Implement strategies to enhance the overall customer experience. Job Qualifications
District Manager- BluFox Mobile Michigan
Detroit, MI · On-site
$80 - $110/hr
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations. * Implement strategies to enhance the overall customer experience. Job Qualifications
Principal Agentic Engineer - Remote - USA
Lansing, MI · On-site +1
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed ...
Principal Agentic Engineer - Remote - USA
Lansing, MI · On-site +1
Our client Net Promoter Score of 68, twice the industry average. The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high-impact, client-facing role designed ...
Electrical Qualification Agent
Detroit, MI · On-site
$78K - $118K/yr
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Electrical Qualification Agent
Detroit, MI · On-site
$78K - $118K/yr
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Physical Therapist Assistant
Belleville, MI · On-site
$26.25 - $34.75/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant
Belleville, MI · On-site
$26.25 - $34.75/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning ...
Physical Therapist
Grosse Pointe, MI · On-site
$1.5K - $2.0K/wk
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist
Grosse Pointe, MI · On-site
$1.5K - $2.0K/wk
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant - 8k Sign on Bonus!
Lansing, MI · On-site
$25 - $33/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant - 8k Sign on Bonus!
Lansing, MI · On-site
$25 - $33/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant
Livonia, MI · On-site
$26.25 - $34.75/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant
Livonia, MI · On-site
$26.25 - $34.75/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant
Southfield, MI · On-site
$25.75 - $34/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Physical Therapist Assistant
Southfield, MI · On-site
$25.75 - $34/hr
Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...
Net Promoter Score information
What is a net promoter score?
Net Promoter Score (NPS) is a metric used by businesses to measure customer loyalty and satisfaction. It is calculated based on responses to the question: 'How likely are you to recommend our product or service to a friend or colleague?' Respondents are grouped into promoters, passives, and detractors. The score is determined by subtracting the percentage of detractors from the percentage of promoters, resulting in a value between -100 and 100. NPS helps organizations understand customer sentiment and identify areas for improvement.
What is a net promoter score job?
A Net Promoter Score (NPS) job typically involves analyzing customer feedback to measure loyalty and satisfaction. Professionals in this role collect and interpret NPS survey data to help businesses improve customer experience and retention. They may work in marketing, customer success, or business strategy, using insights to drive improvements. Key responsibilities include survey design, data analysis, and presenting actionable recommendations.
What are the key skills and qualifications needed to thrive as a net promoter score analyst, and why are they important?
To thrive as a Net Promoter Score (NPS) Analyst, you need strong analytical skills, experience in customer experience measurement, and a background in data analysis or business analytics. Familiarity with survey software (such as Qualtrics or SurveyMonkey), data visualization tools (like Tableau or Power BI), and statistical analysis is typically required. Exceptional communication, attention to detail, and the ability to translate data insights into actionable recommendations are valuable soft skills. These skills help organizations understand customer loyalty, identify improvement areas, and drive strategies that enhance customer satisfaction and business growth.
What are some common challenges faced by professionals managing net promoter score programs, and how can they address them?
Professionals managing NPS programs often encounter challenges such as low survey response rates, difficulty interpreting feedback, and driving organizational action based on results. To overcome these, it's important to design concise, well-timed surveys, ensure anonymity to encourage honest responses, and collaborate closely with cross-functional teams to translate insights into measurable improvements. Regularly sharing NPS findings with stakeholders and implementing follow-up strategies can help foster a culture of continuous customer-centric improvement.
What is the difference between Net Promoter Score vs Customer Service Representative?
| Aspect | Net Promoter Score | Customer Service Representative |
|---|---|---|
| Primary Focus | Measuring customer loyalty and satisfaction through surveys | Handling customer inquiries, complaints, and support |
| Required Skills | Data analysis, survey design, customer feedback interpretation | Communication, problem-solving, product knowledge |
| Work Environment | Office, remote, or survey platforms | Call centers, retail, or service desks |
| Industry Usage | Marketing, customer experience, business strategy | Customer support, retail, hospitality |
While Net Promoter Score focuses on measuring overall customer loyalty through surveys, Customer Service Representatives directly interact with customers to resolve issues. Both roles are essential for improving customer satisfaction but serve different functions within a business.
What are the most commonly searched types of Net Promoter Score jobs in Michigan?
The most popular types of Net Promoter Score jobs in Michigan are:
What are popular job titles related to Net Promoter Score jobs in Michigan?
For Net Promoter Score jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Net Promoter Score jobs in Michigan look for?
The top searched job categories for Net Promoter Score jobs in Michigan are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Job description
About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
The Position
We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing role designed for a "plus-plus" version of a developer, someone who doesn't just build, but defines the architecture of how global enterprises adopt agentic workflows. You will serve as a strategic consultant and technical lead, helping regulated industries and Fortune 500 clients transition from traditional development to AI-augmented engineering productivity.
What We Are Looking For
What We Offer
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world's greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.2-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
The Position
We're looking to hire a Full-Stack AI Engineer (Agentic Systems) to join our team. This is a high-impact, client-facing role designed for a "plus-plus" version of a developer, someone who doesn't just build, but defines the architecture of how global enterprises adopt agentic workflows. You will serve as a strategic consultant and technical lead, helping regulated industries and Fortune 500 clients transition from traditional development to AI-augmented engineering productivity.
What We Are Looking For
- 5+ years of professional full-stack software engineering experience.
- Advanced English is required.
- Successful completion of a four-year college degree is required.
- Expertise in building agentic AI workflows and autonomous AI systems.
- Hands-on experience utilizing Claude Code and modern LLM platforms (Anthropic Claude, OpenAI).
- Strong history of developing AI-powered web applications using React, Next.js, JavaScript, and TypeScript.
- Extensive experience building backend services and APIs with Node.js or Python.
- Track record of productizing early-stage Generative AI prototypes into scalable, production-ready MVPs.
- Solid understanding of cloud-based architectures on AWS and containerization tools such as Docker.
- Well-versed in database management systems, including PostgreSQL and MongoDB.
- Familiar with RAG (Retrieval-Augmented Generation) pipelines, vector databases, or orchestration frameworks.
- Capable of working with GraphQL, microservices, or event-driven systems in fast-paced environments.
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of applications.
- Forensic attention to detail.
- A positive mindset and a can-do attitude.
- Experience working on Agile/Scrum teams.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goals of FullStack's clients and dedicate yourself to delivering on the commitments you and your team make to them.
- Ability to consistently work 40 hours per week.
What We Offer
- Competitive Salary.
- Paid Time Off (vacation, sick leave, parental leave, and holidays).
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- Health, dental, and vision insurance.
- 401(k) w/ 4% match.
- Ample opportunity for career advancement.
- Continuing education opportunities.
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
About FullStack Labs
Sourced by ZipRecruiter
FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Sacramento, CA, US
Year founded
2013