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Net Promoter Score Jobs Near Me

Career Connections Inc

General Manager

Westerville, OH

$70K - $80K/yr

Drive strong NPS (Net Promoter Score) results * Focus on membership retention and overall customer satisfaction * Ensure timely completion of tasks and projects * Follow all policies outlined in the ...

koa

OPERATIONS SUPERVISOR

Sunbury, OH

Provide great customer service while improving guest satisfaction and raising the net promoter score. * Manage and support campground staff, including assisting in hiring, scheduling, and training ...

koa

OPERATIONS SUPERVISOR

Sunbury, OH

Provide great customer service while improving guest satisfaction and raising the net promoter score. * Manage and support campground staff, including assisting in hiring, scheduling, and training ...

WillScot

Manager, Field Services II

Columbus, OH · On-site

Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities. * Review Drivecam coaching opportunities and take action as necessary * Conducts ...

Ulta Beauty

Sales Manager

Upper Arlington, OH · On-site

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Rivian

Manager, Field Service

Groveport, OH · On-site

Accountable for effectively managing a P&L, Work in Progress (WIP) and customer experience measured by a Net Promoter Score (NPS) * Lead and manage all local operations on the ground with a servant ...

Airtron

Division Vice President

Columbus, OH · On-site

Achieves net promoter score targets * Willingness and ability to work collaboratively with all levels of the organization * Safety mindset and acceptance of a safety culture Working Conditions:

Ulta Beauty, Inc.

Sales Manager

Upper Arlington, OH

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Ulta Beauty, Inc.

Sales Manager

Columbus, OH

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Ulta Beauty

Experience Manager

Lancaster, OH · On-site

The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and ...

WillScot

Manager, Field Services II

Columbus, OH · On-site

Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities. * Review Drivecam coaching opportunities and take action as necessary * Conducts ...

Ulta Beauty, Inc.

Experience Manager

Lancaster, OH · On-site

The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and ...

Ulta Beauty

Sales Manager

Columbus, OH · On-site

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Ulta Beauty, Inc.

Sales Manager

Upper Arlington, OH · On-site

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Airtron LLC

Division Vice President

Columbus, OH

Achieves net promoter score targets * Willingness and ability to work collaboratively with all levels of the organization * Safety mindset and acceptance of a safety culture Working Conditions:

Ulta Beauty, Inc.

Sales Manager

Columbus, OH

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

Ulta Beauty

Sales Manager

Columbus, OH · On-site

The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events ...

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Net Promoter Score information

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How much do net promoter score jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for net promoter score in the United States is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $46.39 and $61.30 per hour, depending on experience, location, and employer.
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Net Promoter Score jobs near you
A map of the United States highlighting the number of Net Promoter Score job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Net Promoter Score job openings in each state, with California having the most at 2 and Hawaii the least at 0.

General Manager

Career Connections Inc

Westerville, OH

$70K - $80K/yr

Full-time

Posted 7 days ago

Job description

General Manager

Location: Westerville, OH

Reports To: Regional Manager

Employment Type: Full-Time

Position Summary

The General Manager oversees the quality and success of all our Swim School daily operations, including staffing, pool operations, cash management, customer service, sales, retail and vending, private parties, and employee engagement activities. This role is responsible for achieving financial targets outlined in the annual budget by motivating, leading, and developing a highly engaged team.

The ideal candidate is a strong leader who thrives in a fast-paced, people-focused environment and is passionate about operational excellence, safety, and customer experience.

Key ResponsibilitiesAdministration amp; Organization
  • Direct and control daily operations in accordance with our Swim School standard operating procedures
  • Communicate and implement company policies and procedures
  • Manage staffing to ensure high productivity, performance, and employee satisfaction
  • Recruit, hire, train, and retain high-quality team members
  • Demonstrate strong organizational skills and the ability to manage multiple priorities
Leadership amp; Motivation
  • Serve as a positive role model for all employees
  • Lead weekly meetings with the management team
  • Oversee, support, and develop a team of 30–60 employees
  • Initiate and oversee employee engagement and “Fun Department” activities to enhance workplace culture
Sales amp; Revenue Management
  • Lead, motivate, and manage the sales team
  • Achieve enrollment, sales, and revenue targets
  • Ensure front desk staff maintains expert knowledge of our learn-to-swim programs
Financial Management
  • Understand and manage budgets and income statements
  • Control expenses and purchasing to remain at or below budget
  • Analyze and explain variances in revenue, sales, and expenses
  • Oversee payroll, staff scheduling, and retail/vending operations
Safety amp; Compliance
  • Direct and oversee implementation of the Emergency Action Plan (EAP)
  • Train all staff on safety procedures and emergency protocols
  • Maintain required certifications and stay current in aquatics and management best practices
  • Ensure a safe, clean, and sanitary pool environment
Operations
  • Train and oversee staff to ensure adherence to standard operating procedures
  • Address employee performance and personnel issues following company guidelines
  • Collaborate with Deck Supervisors on scheduling, student progress, customer service, and training
  • Develop proficiency with scheduling and booking software, reporting, and administrative systems
Customer Service amp; Performance Standards
  • Promote a professional, welcoming, and family-focused environment
  • Drive strong NPS (Net Promoter Score) results
  • Focus on membership retention and overall customer satisfaction
  • Ensure timely completion of tasks and projects
  • Follow all policies outlined in the employee handbook
Requirements
  • Must be comfortable working onsite at the Coral Springs location
  • Must be available to work weekends and weeknights
  • Strong leadership, communication, and organizational skills
  • Experience managing teams, budgets, and operations preferred
Our Core Values
  • Go above and beyond to create a Great Experience
  • Deliver WOW! Customer Service
  • Act with Integrity, Compassion, and Trust
  • Strive for Extraordinary Results
  • Celebrate accomplishments—big and small

Apply