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Net Promoter Score Jobs in Texas (NOW HIRING)

Hcltech

Senior Customer Service Rep

El Paso, TX · On-site

$17.50 - $24/hr

This position is crucial for maintaining high levels of customer satisfaction and Net Promoter Score (NPS) while also contributing to team development through training and mentorship. The role ...

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Logistics Warehouse Associate III

Plano, TX · On-site

$15.50 - $18.25/hr

The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

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Logistics Warehouse Associate III

Plano, TX

$15.25 - $18.25/hr

NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of ...

NWN Carousel

Logistics Warehouse Associate III

Plano, TX · On-site

$15.25 - $18.25/hr

The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

NWN Carousel

Logistics Warehouse Associate III

Plano, TX · On-site

$15.25 - $18.25/hr

The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

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All JobsNet Promoter Score JobsNet Promoter Score Jobs in Texas

Net Promoter Score information

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$13

$50

$67

How much do net promoter score jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for net promoter score in Texas is $50.06, according to ZipRecruiter salary data. Most workers in this role earn between $43.22 and $57.12 per hour, depending on experience, location, and employer.

What is a net promoter score?

Net Promoter Score (NPS) is a metric used by businesses to measure customer loyalty and satisfaction. It is calculated based on responses to the question: 'How likely are you to recommend our product or service to a friend or colleague?' Respondents are grouped into promoters, passives, and detractors. The score is determined by subtracting the percentage of detractors from the percentage of promoters, resulting in a value between -100 and 100. NPS helps organizations understand customer sentiment and identify areas for improvement.

What is a net promoter score job?

A Net Promoter Score (NPS) job typically involves analyzing customer feedback to measure loyalty and satisfaction. Professionals in this role collect and interpret NPS survey data to help businesses improve customer experience and retention. They may work in marketing, customer success, or business strategy, using insights to drive improvements. Key responsibilities include survey design, data analysis, and presenting actionable recommendations.

What are the key skills and qualifications needed to thrive as a net promoter score analyst, and why are they important?

To thrive as a Net Promoter Score (NPS) Analyst, you need strong analytical skills, experience in customer experience measurement, and a background in data analysis or business analytics. Familiarity with survey software (such as Qualtrics or SurveyMonkey), data visualization tools (like Tableau or Power BI), and statistical analysis is typically required. Exceptional communication, attention to detail, and the ability to translate data insights into actionable recommendations are valuable soft skills. These skills help organizations understand customer loyalty, identify improvement areas, and drive strategies that enhance customer satisfaction and business growth.

What are some common challenges faced by professionals managing net promoter score programs, and how can they address them?

Professionals managing NPS programs often encounter challenges such as low survey response rates, difficulty interpreting feedback, and driving organizational action based on results. To overcome these, it's important to design concise, well-timed surveys, ensure anonymity to encourage honest responses, and collaborate closely with cross-functional teams to translate insights into measurable improvements. Regularly sharing NPS findings with stakeholders and implementing follow-up strategies can help foster a culture of continuous customer-centric improvement.

What is the difference between Net Promoter Score vs Customer Service Representative?

AspectNet Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsData analysis, survey design, customer feedback interpretationCommunication, problem-solving, product knowledge
Work EnvironmentOffice, remote, or survey platformsCall centers, retail, or service desks
Industry UsageMarketing, customer experience, business strategyCustomer support, retail, hospitality

While Net Promoter Score focuses on measuring overall customer loyalty through surveys, Customer Service Representatives directly interact with customers to resolve issues. Both roles are essential for improving customer satisfaction but serve different functions within a business.

What are the most commonly searched types of Net Promoter Score jobs in Texas?

The most popular types of Net Promoter Score jobs in Texas are:

What are popular job titles related to Net Promoter Score jobs in Texas?

For Net Promoter Score jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Net Promoter Score jobs in Texas look for?

The top searched job categories for Net Promoter Score jobs in Texas are:

Net Promoter Score jobs near you
Infographic showing various Net Promoter Score job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $104,122 per year, or $50.1 per hour.

Physician Family Practice-Without OB - Competitive Salary

DirectShifts

Houston, TX

Other

Re-posted 8 hours ago

Job description

Medsyndeo is seeking a Center Medical Director to work in Houston, TX. This is a Full Time Position. My client is very motivated to speak with all interested candidates.
POSITION SUMMARY:
This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization.
The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the clinical model.
The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway.
We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures.
Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion.

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