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Net Promoter Score Jobs in Texas (NOW HIRING)

Lube X-press

Guest Service Advisor

El Paso, TX · On-site

$13 - $15/hr

With a 71 Employee Net Promoter Score (industry-best and on par with brands like Starbucks and Netflix), it's clear that our team loves working here. What You'll Do As a Guest Service Advisor , y ...

Lube X-Press

Guest Service Advisor

El Paso, TX · On-site

$13 - $15/hr

With a 71 Employee Net Promoter Score (industry-best and on par with brands like Starbucks and Netflix), it's clear that our team loves working here. What You'll Do As a Guest Service Advisor , y ...

Lube X-press Texas LLC

Lube/Hood Technician

El Paso, TX

$11 - $13/hr

We're proud to have a 71 Employee Net Promoter Score -one of the best in the industry and on par with giants like Amazon and Starbucks. People love working here, and we think you will too. What You ...

Socket.dev

Principal Sales Engineer

Austin, TX · On-site

$140 - $190/hr

In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great ...

Lube X-press

Guest Service Advisor

El Paso, TX · On-site

$13 - $15/hr

With a 71 Employee Net Promoter Score (industry-best and on par with brands like Starbucks and Netflix), it's clear that our team loves working here. What You'll Do As a Guest Service Advisor , y ...

Lube X-Press

Lube/Hood Technician

El Paso, TX · On-site

$11 - $13/hr

We're proud to have a 71 Employee Net Promoter Score -one of the best in the industry and on par with giants like Amazon and Starbucks. People love working here, and we think you will too. What You ...

Lube X-press

Lube/Hood Technician

El Paso, TX · On-site

$11 - $13/hr

We're proud to have a 71 Employee Net Promoter Score --one of the best in the industry and on par with giants like Amazon and Starbucks. People love working here, and we think you will too. What You ...

Life Time

Pickleball Pro

Frisco, TX · On-site

Develops safe, professional, and comprehensive pickleball lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive Net Promoter Score.

Life Time, Inc.

Pickleball Pro

Westlake, TX · On-site

Develops safe, professional, and comprehensive pickleball lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive Net Promoter Score.

Life Time, Inc.

Pickleball Pro

Mckinney, TX · On-site

Develops safe, professional, and comprehensive pickleball lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive Net Promoter Score.

Life Time, Inc.

Pickleball Pro

Colleyville, TX · On-site

Develops safe, professional, and comprehensive pickleball lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive Net Promoter Score.

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Showing results 21-40

All JobsNet Promoter Score JobsNet Promoter Score Jobs in Texas

Net Promoter Score information

See Texas salary details

$13

$50

$67

How much do net promoter score jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for net promoter score in Texas is $50.06, according to ZipRecruiter salary data. Most workers in this role earn between $43.22 and $57.12 per hour, depending on experience, location, and employer.

What is a net promoter score?

Net Promoter Score (NPS) is a metric used by businesses to measure customer loyalty and satisfaction. It is calculated based on responses to the question: 'How likely are you to recommend our product or service to a friend or colleague?' Respondents are grouped into promoters, passives, and detractors. The score is determined by subtracting the percentage of detractors from the percentage of promoters, resulting in a value between -100 and 100. NPS helps organizations understand customer sentiment and identify areas for improvement.

What is a net promoter score job?

A Net Promoter Score (NPS) job typically involves analyzing customer feedback to measure loyalty and satisfaction. Professionals in this role collect and interpret NPS survey data to help businesses improve customer experience and retention. They may work in marketing, customer success, or business strategy, using insights to drive improvements. Key responsibilities include survey design, data analysis, and presenting actionable recommendations.

What are the key skills and qualifications needed to thrive as a net promoter score analyst, and why are they important?

To thrive as a Net Promoter Score (NPS) Analyst, you need strong analytical skills, experience in customer experience measurement, and a background in data analysis or business analytics. Familiarity with survey software (such as Qualtrics or SurveyMonkey), data visualization tools (like Tableau or Power BI), and statistical analysis is typically required. Exceptional communication, attention to detail, and the ability to translate data insights into actionable recommendations are valuable soft skills. These skills help organizations understand customer loyalty, identify improvement areas, and drive strategies that enhance customer satisfaction and business growth.

What are some common challenges faced by professionals managing net promoter score programs, and how can they address them?

Professionals managing NPS programs often encounter challenges such as low survey response rates, difficulty interpreting feedback, and driving organizational action based on results. To overcome these, it's important to design concise, well-timed surveys, ensure anonymity to encourage honest responses, and collaborate closely with cross-functional teams to translate insights into measurable improvements. Regularly sharing NPS findings with stakeholders and implementing follow-up strategies can help foster a culture of continuous customer-centric improvement.

What is the difference between Net Promoter Score vs Customer Service Representative?

AspectNet Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsData analysis, survey design, customer feedback interpretationCommunication, problem-solving, product knowledge
Work EnvironmentOffice, remote, or survey platformsCall centers, retail, or service desks
Industry UsageMarketing, customer experience, business strategyCustomer support, retail, hospitality

While Net Promoter Score focuses on measuring overall customer loyalty through surveys, Customer Service Representatives directly interact with customers to resolve issues. Both roles are essential for improving customer satisfaction but serve different functions within a business.

What are the most commonly searched types of Net Promoter Score jobs in Texas?

The most popular types of Net Promoter Score jobs in Texas are:

What are popular job titles related to Net Promoter Score jobs in Texas?

For Net Promoter Score jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Net Promoter Score jobs in Texas look for?

The top searched job categories for Net Promoter Score jobs in Texas are:

Net Promoter Score jobs near you
Infographic showing various Net Promoter Score job openings in Texas as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $104,122 per year, or $50.1 per hour.

Distribution Center Assistant Manager

TBC Corporation

Pflugerville, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

TBC Corporation rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

130th of 422 rated retail wholesalers

Job description

Compensation Data
NA
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America's largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan's major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.
Our values are the foundation of our work, how we interact with each other, and the strategies we employ to fulfill our purpose. These are the practices we use every day - in everything we do:
  • Integrity - We act honestly because nothing is more important than our reputation.
  • Teamwork - We are better together.
  • People-Focused - We put people first - our Associates, customers, franchisees, and partners - and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
  • Accountability - We own our actions and decisions; we do what we say we are going to do.
  • Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

Description
The Distribution Center Assistant Manager is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures, polices and Key Performance Indicators are achieved. This role is responsible for site financials including P& L management and will lead and manage all employment related activity for site team members.
Responsibilities
  • Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management. Ensure the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, product returns.
  • Ensure SOPs are consistently applied to achieve operational performance indicators.
  • Responsible for the protection of company assets which includes inventory, equipment, and facility. Maintains the facility, equipment and vehicles and will resolve any issues which may interfere with the safe, efficient, and least cost operation of the Distribution Center.
  • Manage labor, delivery, and other variable costs within your building to align with annual business plans.
  • Manage and report on the performance (KPIs) of the building; Customer Service (Net Promoter Score, On time Delivery), Productivity (Units per Hour, Minimal rework) and cost performance (Delivery costs, labor costs).
  • Drive team members accountability and performance ensuring company policies are administered appropriately.

Additional Responsibilities
  • Direct subordinate team members within the distribution center with a focus on maximizing performance (KPIs); Customer Service (Net Promoter Score, On time Delivery), Productivity (Units per Hour, Minimal rework) and cost performance (Delivery costs, labor costs).
  • Drive company safety initiates to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates)
  • Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service
  • Drive initiatives that foster an Employer of Choice environment and employee experience
  • Ensure compliance with the company and regulatory training to ensure that staff is equipped to perform assigned duties.
  • Partners with Human Resources to lead the execution of employment cycle activities for team members within site, including hiring, training, performance management and succession

Continued Responsibilities
  • Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction.
  • Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
  • Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service.
  • Other duties as assigned.

Qualifications
  • A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
  • Minimum of (2) years of relevant experience
  • Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred
  • Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
  • Ability to work well under pressure (prioritize, manage time, maintain composure.)
  • Knowledge of Lean methodology and proven success driving change in a dynamic environment
  • Safety 1st Mentality
  • Strong verbal and written communication skills.
  • Must be able to repetitively lift up to 50 pounds while bending and twisting
  • Must maintain a current driver's license
  • Ability to work a flexible schedule including nights holidays and weekends, as needed.
  • 24/7 access to cell phone, email and security system in case of an emergency
  • ERP system and Routing Software experience is a plus.
  • High level of professional integrity
  • Bilingual in Spanish /English is a plus

Benefits
  • Market competitive compensation
  • 401(k) and Roth with company match. Immediate 100% vesting
  • Comprehensive benefits including medical, dental and vision
  • Company paid short term disability and employer subsidized long term disability
  • Company paid life insurance
  • Discounted tire purchasing
  • Tuition reimbursement
  • Employee assistance program
  • Generous paid vacation and paid time off
  • Customizable voluntary benefits
  • and More!!!

What TBC Corporation employees say

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