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Ncg Hospitality Jobs (NOW HIRING)

NCG Hospitality

Hotel Front Desk Supervisor

Flagstaff, AZ · On-site

$19 - $22/hr

Enforces policies and procedures according to NCG Hospitality and property brand standards * Assists in recruitment, orientation, training, and scheduling of new team members * Assists in reviewing ...

NCG Hospitality

Hotel Rooms Inspector

Provo, UT · On-site

$17 - $19/hr

Strong attention to detail What Will You Get At NCG Hospitality? The Residence Inn Provo is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in ...

NCG Hospitality

Hotel Front Desk Supervisor

Flagstaff, AZ · On-site

$19 - $22/hr

Enforces policies and procedures according to NCG Hospitality and property brand standards * Assists in recruitment, orientation, training, and scheduling of new team members * Assists in reviewing ...

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How much do ncg hospitality jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ncg hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What is NCG Hospitality?

NCG Hospitality is a hotel management and development company based in the United States. They own, operate, and develop a diverse portfolio of hotels across several states, partnering with major hotel brands such as Hilton, Marriott, and Hyatt. The company focuses on delivering exceptional guest experiences and providing career growth opportunities for its employees. NCG Hospitality is also known for its commitment to community involvement and employee development.

What are the key skills and qualifications needed to thrive at NCG Hospitality?

To thrive at NCG Hospitality, you generally need experience in hospitality operations, customer service, and a high school diploma or equivalent, with higher education preferred for management roles. Familiarity with property management systems (PMS), booking platforms, and basic office software is typically required. Strong interpersonal skills, attention to detail, and a proactive attitude help individuals excel in guest interactions and teamwork. These skills ensure smooth operations, enhance guest satisfaction, and contribute to the company's reputation for exceptional service.

What opportunities for career advancement are available at NCG Hospitality?

NCG Hospitality is known for promoting from within and providing structured career paths across its hospitality properties and corporate offices. Employees can advance by taking on leadership roles, participating in professional development programs, and demonstrating strong performance and teamwork. Proactively seeking mentorship, attending company trainings, and expressing interest in cross-training can further enhance advancement prospects. NCG values employees who show initiative and a commitment to delivering excellent guest service, making it a supportive environment for those seeking long-term growth.

What is the difference between Ncg Hospitality vs Hotel Front Desk Clerk?

AspectNcg HospitalityHotel Front Desk Clerk
CredentialsVaries by position, often includes hospitality or customer service experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotels, resorts, or hospitality venuesHotel front desk, lobby area
Employer & IndustryHospitality companies, hotel chains, resortsHotels, motels, inns
Common Search & ComparisonHospitality management, hotel operationsGuest services, front desk duties

While Ncg Hospitality encompasses a broad range of hospitality roles, a Hotel Front Desk Clerk specifically handles guest check-ins, reservations, and customer service at the front desk. Both roles require customer service skills, but Ncg Hospitality positions may involve broader responsibilities within the hospitality industry.

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Ncg Hospitality jobs near you
Infographic showing various Ncg Hospitality job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $27,839 per year, or $13.4 per hour.

Future Opening: Hotel Guest Service Representative

Maple Grove, MN • On-site

NCG Hospitality
Traveler Accommodation • 1 - 5K employees
Learn more about NCG Hospitalityexternal

$15 - $17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Hotel Guest Service Representative, Hilton Garden Inn Maple Grove

Join a 2025 USA Today Top Workplace Winner! This position comes with a $500 SIGN-ON BONUS!

Starting at $15.00-$17.00/hour, experienced candidates may qualify for a higher wage. Flexible availability required on Monday to Friday, weekends are a must, and holidays. Must be able to work a mixture between 7 am-3 pm and 3 pm-11 pm, 3-5 days a week, including weekends.

A minimum of 1 year of customer service and/or hotel front desk experience preferred.

Why You'll Love Working Here

The Hotel Guest Service Representative position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Maple Grove.

How You'll Make An Impact

The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property's phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.

  • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
  • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests' requests and complaints to meet and exceed guest expectations
  • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box"
  • Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue
What Success Looks Like
  • Customer service experience
  • Accurate cash handling experience
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Positive attitude, outgoing, friendly
  • Ability to work effectively and efficiently in a fast-paced setting
What Will You Get At NCG Hospitality?

The Hilton Garden Inn Maple Grove is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.

Career Development
  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
Team Member Perks
  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day – earn bonuses for going above and beyond to support team and guests
  • Everyone Sells – earn cash for bringing in business to our properties
  • Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
Financial Support
  • Same-day pay options
  • Referral bonus – earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $15.00 - $17.00 per hour

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