SENIOR HELP DESK TECHNICIAN-DTS
$97K - $114K/yr
We move fast, think differently, and execute with precision to tackle high-stakes challenges across ... Ignite is seeking a Senior Help Desk Technician (DTS) - Senior serves as a DTS Subject Matter ...
SENIOR HELP DESK TECHNICIAN-DTS
$97K - $114K/yr
We move fast, think differently, and execute with precision to tackle high-stakes challenges across ... Ignite is seeking a Senior Help Desk Technician (DTS) - Senior serves as a DTS Subject Matter ...
Client Support Desk Analyst
Montgomery, AL · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... In this position, you will work in a fast-paced environment and interface directly with system ...
Quick apply
Client Support Desk Analyst
Montgomery, AL · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... In this position, you will work in a fast-paced environment and interface directly with system ...
Service Desk Analyst
AL · On-site +1
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Fast turnaround of client requests. * Ability to work in a team and communicate effectively ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
Service Desk Analyst
AL · On-site +1
$40K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Fast turnaround of client requests. * Ability to work in a team and communicate effectively ... Special preference for service desk/desk-side support. * CompTIA Security+ Certification
Summit 7 Service Desk Analyst
Huntsville, AL · On-site
$45K - $60K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of client requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst
Huntsville, AL · On-site
$45K - $60K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of client requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst
$45K - $60K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of client requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst
$45K - $60K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of client requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst Tier 2
$50K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Tier 2 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of escalated requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst Tier 2
$50K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Tier 2 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of escalated requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst Tier 2
Huntsville, AL · On-site
$50K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Tier 2 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of escalated requests. * Ability to work in a team and communicate effectively.
Summit 7 Service Desk Analyst Tier 2
Huntsville, AL · On-site
$50K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Summit 7 Tier 2 Service Desk Analyst Position Type: Full-Time / Exempt Clearance: None Location ... Fast turnaround of escalated requests. * Ability to work in a team and communicate effectively.
Helpdesk Analyst
Tuscaloosa, AL · On-site
$17 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
JOB DETAILS Helpdesk Analyst I NHS Management, LLC | Corporate IT | Location: [Corporate Office ... Comfortable prioritizing multiple tickets across urgency levels in a fast-paced environment * A ...
Helpdesk Analyst
Tuscaloosa, AL · On-site
$17 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
JOB DETAILS Helpdesk Analyst I NHS Management, LLC | Corporate IT | Location: [Corporate Office ... Comfortable prioritizing multiple tickets across urgency levels in a fast-paced environment * A ...
Helpdesk Analyst
$17 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Helpdesk Analyst I NHS Management, LLC | Corporate IT | Location: [Corporate Office -- City, State ... Comfortable prioritizing multiple tickets across urgency levels in a fast-paced environment * A ...
New
Quick apply
Helpdesk Analyst
$17 - $23.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Helpdesk Analyst I NHS Management, LLC | Corporate IT | Location: [Corporate Office -- City, State ... Comfortable prioritizing multiple tickets across urgency levels in a fast-paced environment * A ...
New
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
Front Desk Agent Every Word Code is a forward-thinking technology firm that believes in the power ... in a fast-paced environment. You will represent the company professionally and help maintain a ...
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
Front Desk Agent Every Word Code is a forward-thinking technology firm that believes in the power ... in a fast-paced environment. You will represent the company professionally and help maintain a ...
Technical Support
Mobile, AL · On-site
$25 - $28/hr
... fast-paced healthcare technology environment supporting a major workstation refresh and end-user ... Technician, or Help Desk professional looking to gain valuable enterprise experience while ...
Quick apply
Technical Support
Mobile, AL · On-site
$25 - $28/hr
... fast-paced healthcare technology environment supporting a major workstation refresh and end-user ... Technician, or Help Desk professional looking to gain valuable enterprise experience while ...
FitLife Front Desk Attendant
Auburn, AL · On-site
$11 - $14/hr
Fast-paced work environment * Free gym membership So, who are we looking for? Someone with a ... You have a positive attitude and look forward to helping others.
FitLife Front Desk Attendant
Auburn, AL · On-site
$11 - $14/hr
Fast-paced work environment * Free gym membership So, who are we looking for? Someone with a ... You have a positive attitude and look forward to helping others.
Front Desk Agent
Birmingham, AL · On-site
$15/hr
... helpful, and efficient service to all guests. This role is essential in ensuring a positive first ... Adaptability: Able to handle fast-paced situations and change with ease Company Description ...
Quick apply
Front Desk Agent
Birmingham, AL · On-site
$15/hr
... helpful, and efficient service to all guests. This role is essential in ensuring a positive first ... Adaptability: Able to handle fast-paced situations and change with ease Company Description ...
Front Desk Agent
Birmingham, AL · On-site
$15/hr
... helpful, and efficient service to all guests. This role is essential in ensuring a positive first ... Adaptability: Able to handle fast-paced situations and change with ease Company Description ...
Quick apply
Front Desk Agent
Birmingham, AL · On-site
$15/hr
... helpful, and efficient service to all guests. This role is essential in ensuring a positive first ... Adaptability: Able to handle fast-paced situations and change with ease Company Description ...
Front Desk Agent
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Front Desk Agent
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Front Desk Agent
Birmingham, AL · On-site
$50K - $55K/yr
Medical
PTO
... in a fast-paced environment. You will represent the company professionally and help maintain a ... Maintain cleanliness and organization of the front desk and lobby area * Respond to inquiries and ...
Minimum 1 year of experience in an IT support or help desk environment and a high school degree or ... fast-paced environment Desired Qualifications: Experience with Microsoft Intune or device ...
Minimum 1 year of experience in an IT support or help desk environment and a high school degree or ... fast-paced environment Desired Qualifications: Experience with Microsoft Intune or device ...
Information Technology Intern
Birmingham, AL · On-site
$12.75 - $17.25/hr
This internship offers hands-on experience across infrastructure, cybersecurity, help desk support ... Fast-paced, team-oriented environment with a strong focus on reliability and security All qualified ...
Information Technology Intern
Birmingham, AL · On-site
$12.75 - $17.25/hr
This internship offers hands-on experience across infrastructure, cybersecurity, help desk support ... Fast-paced, team-oriented environment with a strong focus on reliability and security All qualified ...
Member Engagement - Front Desk Attendant
Homewood, AL · On-site
$11.22/hr
If you enjoy helping people, creating welcoming experiences, and making a positive first impression ... Ability to multitask and remain organized in a fast-paced environment. * Comfortable learning new ...
Member Engagement - Front Desk Attendant
Homewood, AL · On-site
$11.22/hr
If you enjoy helping people, creating welcoming experiences, and making a positive first impression ... Ability to multitask and remain organized in a fast-paced environment. * Comfortable learning new ...
Nc Fast Help Desk information
See Alabama salary details
$34K - $41.2K
1% of jobs
$41.2K - $48.3K
6% of jobs
$48.3K - $55.5K
8% of jobs
$60.7K is the 25th percentile. Wages below this are outliers.
$55.5K - $62.7K
13% of jobs
$62.7K - $69.8K
14% of jobs
The median wage is $73.2K / yr.
$69.8K - $77K
17% of jobs
$77K - $84.2K
13% of jobs
$87.1K is the 75th percentile. Wages above this are outliers.
$84.2K - $91.3K
8% of jobs
$91.3K - $98.5K
7% of jobs
$98.5K - $105.7K
7% of jobs
$105.7K - $112.8K
5% of jobs
$34K
$75.9K
$112.8K
How much do nc fast help desk jobs pay per year?
As of Aug 15, 2026, the average yearly pay for nc fast help desk in Alabama is $75,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $90,600.00 per year, depending on experience, location, and employer.
What is an NC FAST Help Desk?
An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.
What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?
| Aspect | Nc Fast Help Desk | Nc Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Help desk support, remote and on-site | Help desk support, remote and on-site |
| Industry Usage | IT support in government and education sectors | IT support across various industries |
Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.
What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?
NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.
What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?
To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.
What are popular job titles related to Nc Fast Help Desk jobs in Alabama?
For Nc Fast Help Desk jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Nc Fast Help Desk jobs in Alabama look for?
The top searched job categories for Nc Fast Help Desk jobs in Alabama are:
What cities in Alabama are hiring for Nc Fast Help Desk jobs?
Cities in Alabama with the most Nc Fast Help Desk job openings:
$97K - $114K/yr
Full-time
Re-posted 21 hours ago
Job description
Igniters operate in the world's most demanding environment. Igniters are self-motivated, mission-driven, and relentless in solving the Warfighters' hardest problems. We move fast, think differently, and execute with precision to tackle high-stakes challenges across AI/ML, space and missile defense intelligence, EMSO, advanced analytics, and programmatic domains.
As an employee-owned SDVOSB headquartered in Huntsville, AL, our team delivers mission-critical impact for the Army, Air Force, Space Force, MDA, NASA, DIA, and FBI. Ignite exists to outpace the threat and deliver results that matter in the moments that count. Ignite is seeking a Senior Help Desk Technician (DTS) - Senior serves as a DTS Subject Matter Expert (SME) supporting USASMDC G8 RMASP Division travel operations and audit readiness efforts for Telework.
The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role provides expert-level DTS support, travel policy interpretation, audit execution, and business process analysis to ensure compliance, accuracy, and operational efficiency
Contingent upon contract award.Key Responsibilities: Serve as DTS SME with deep expertise in all DTS modules, features, data requirements, and system workflows Provide Tier II DTS support to travelers, Approving Officials, and leadership Lead audits of DTS authorizations and vouchers for compliance with JTR and DoD FMR 7000.14-R Support GTCC management actions and advise on travel card policy compliance Maintain oversight of daily performance logs and audit tracking metrics Provide content management and business process analysis support to G8 Audit Readiness, Systems, and Policy personnel Utilize SharePoint and SMDC KMST portals to manage DTS taskers, documentation, and workflows Develop and submit process improvement recommendations to the ACOR to enhance compliance and audit readiness Participate in group discussions and provide DTS expertise to leadership and stakeholders as required Qualifications: Secret clearance (required) 8+ years of experience supporting DTS and DoD travel operations Recognized DTS Subject Matter Expert with in-depth knowledge of JTR and DoD FMR 7000.14-R Extensive experience performing DTS audits and supporting audit readiness activities Experience supporting Army or DoD Resource Management business processes Proficiency with SharePoint and web-based knowledge management systemsKey Responsibilities: Serve as DTS SME with deep expertise in all DTS modules, features, data requirements, and system workflows Provide Tier II DTS support to travelers, Approving Officials, and leadership Lead audits of DTS authorizations and vouchers for compliance with JTR and DoD FMR 7000.14-R Support GTCC management actions and advise on travel card policy compliance Maintain oversight of daily performance logs and audit tracking metrics Provide content management and business process analysis support to G8 Audit Readiness, Systems, and Policy personnel Utilize SharePoint and SMDC KMST portals to manage DTS taskers, documentation, and workflows Develop and submit process improvement recommendations to the ACOR to enhance compliance and audit readiness Participate in group discussions and provide DTS expertise to leadership and stakeholders as required Qualifications: Secret clearance (required) 8+ years of experience supporting DTS and DoD travel operations Recognized DTS Subject Matter Expert with in-depth knowledge of JTR and DoD FMR 7000.14-R Extensive experience performing DTS audits and supporting audit readiness activities Experience supporting Army or DoD Resource Management business processes Proficiency with SharePoint and web-based knowledge management systems