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$18

$45

$76

How much do nc dss jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for nc dss in the United States is $45.62, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $54.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by NC DSS caseworkers, and how can new employees prepare for them?

NC DSS caseworkers often manage high caseloads and must balance administrative responsibilities with direct client interaction. New employees may find it challenging to navigate complex regulations and maintain emotional resilience when dealing with sensitive situations. To prepare, it's helpful to develop strong time-management skills, seek mentorship from experienced colleagues, and participate in available training programs. Emphasizing self-care and open communication with your team can also support long-term success in this demanding but rewarding role.

What are NC DSS workers?

NC DSS workers are employees of the North Carolina Department of Social Services. They provide a variety of services to support the well-being of individuals and families, including child welfare, foster care, adoption, adult protective services, and economic assistance programs like Medicaid and Food and Nutrition Services. Their role is to help ensure the safety and stability of vulnerable populations in North Carolina by assessing needs, providing resources, and advocating for clients. NC DSS workers often collaborate with community organizations and other agencies to deliver comprehensive support.

What is the difference between Nc Dss vs Nc Child Welfare Caseworker?

AspectNc DssNc Child Welfare Caseworker
CredentialsHigh school diploma or equivalent; some roles require a bachelor's degreeBachelor's degree in social work or related field often preferred
Work EnvironmentGovernment offices, community agencies, client homesChild protective services, family homes, court settings
Employer & IndustryNorth Carolina Department of Social Services, government sectorNorth Carolina Department of Social Services, child welfare services
Common Search & ComparisonYesYes

Nc Dss refers broadly to the North Carolina Department of Social Services, which oversees various social programs, including child welfare. A Nc Child Welfare Caseworker is a specific role within Nc Dss focused on protecting children and supporting families. While both roles work within the same organization, Nc Dss encompasses multiple positions, whereas Nc Child Welfare Caseworker is a specialized job focused on child protection and family services.

What are the key skills and qualifications needed to thrive as a North Carolina Department of Social Services (NC DSS) Social Worker, and why are they important?

To thrive as an NC DSS Social Worker, you need a bachelor's degree in social work or a related field, strong case management skills, and knowledge of state social service regulations. Familiarity with client management systems, state reporting tools, and relevant certifications such as the NC Child Welfare Pre-Service Training are typically required. Excellent communication, problem-solving, and cultural sensitivity help build trust and effectively support diverse clients. These skills ensure effective service delivery, compliance with legal standards, and positive outcomes for vulnerable populations.
More about Nc Dss jobs
What cities are hiring for Nc Dss jobs? Cities with the most Nc Dss job openings:
What states have the most Nc Dss jobs? States with the most job openings for Nc Dss jobs include:
What job categories do people searching Nc Dss jobs look for? The top searched job categories for Nc Dss jobs are:
Nc Dss jobs near you
Infographic showing various Nc Dss job openings in the United States as of July 2026, with employment types broken down into 8% Locum Tenens, 74% Full Time, 16% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $94,897 per year, or $45.6 per hour.
Part-Time CWIS On-Site Technical Support Analyst

Part-Time CWIS On-Site Technical Support Analyst

Ignitec Inc.

Raleigh, NC • On-site

$60K - $80K/yr

Other

Posted 2 days ago

New

Job description

Part-Time CWIS On-Site Technical Support Analyst

 

This is a Part-Time On-Site Position in Raleigh, NC 27603 supporting The State of North Carolina: Child Welfare Division. Only willing to consider candidates local to the Raleigh, NC area.

Number of Available Positions: 6

Salary Target: $60K/YR-$80K/YR (Without Benefits) (Salary is flexible based on the relevant professional experience and background related to the position)

Requirements: Professional experience troubleshooting & resolving issues on the CWIS system

Job Description:

 

Required Skills

  • Ability to understand Salesforce platform quickly.
  • Troubleshooting: Diagnosing and resolving CWIS issues.
  • Communication: Effectively communicating with social workers, IT staff, and management.
  • Training and Support: Training end-users, training development, and providing ongoing support.
  • Empathy and Patience: Demonstrating understanding and patience with users.
  • Documentation: Keeping detailed records of issues, resolutions, and feedback.

Preferred Skills

  • Understanding of Child Welfare Processes: Familiarity with child welfare practices, policies, and procedures.

Responsibilities

This is a part-time, on-site support role operating on a 6-week rotation:

  • 2 weeks on-site (billable)
  • 4 weeks off (non-billable)

You will only bill for the 2 weeks of active on-site support within each 6-week cycle. The 4 weeks between assignments are non-billable.

Travel Requirements

  • Sunday travel is required at the start of each on-site assignment.
  • Travel to NC DSS offices throughout North Carolina.

Expected Deliverables

  • On-Site Support will be the first point of contact for NC Child Welfare Information System (CWIS) users who have questions or experience issues with PATH NC, after they have exhausted self-help methods.
  • Roaming on-site support will be offered on-site for up-to-2 weeks, following each rollout.
  • On-Site Support tracks and manages county questions and issues.
  • Questions and issues that can be addressed by On-Site Support are answered and communicated to the user directly.
  • Questions and issues that cannot be answered by On-Site Support independently are escalated to the Child Welfare Help Desk.
  • On-Site Support provides guidance to Help Desk POCs on how to submit a Help Desk ticket via phone or the ServiceNow portal.
  • If there is down-time, On Site Support staff will be required to support other training activities, such as end-user training, training development (materials, quick reference guides, etc, and other ongoing support).
  • Contractor''s services be On Site at client offices - Various locations to be determined by the client.

Updates

  • Contractor''s services be On Site at client offices - Various locations to be determined by the client.
  • Other locations the contractor is required to travel to: Travel to NC DSS offices throughout North Carolina.

 

Ignitec logo

About Ignitec

Sourced by ZipRecruiter

Ignitec infuses Industry standards and Leading Technology capabilities to solve complex problems and deliver value with increased quality and lower performance risks. Our solutions combine top technology personnel, the latest cutting edge technology, and Agile approaches to bring innovative ideas to life. We do not seek to meet expectation, we continuously strive to exceed them. We have received our MBE Certification from NMSDC as a certified Minority Small Business Enterprise. We take pride in the MBE certification and partner with organizations to meet their Minority , Small Business goals. We are also a certified Minority Business Enterprise by the USPAACC, which recently awarded Ignitec The FAST 50 Asian American Business Award in 2022. We are also DBE certified by the Virginia Department of SBSD.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Reston, VA, US

Year founded

2018

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