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Navy Federal Jobs (NOW HIRING)

Mortgage Processor I

Pensacola, FL · On-site

$37K - $52K/yr

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are ...

Senior IT Auditor

Vienna, VA · On-site

$94K - $124K/yr

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Navy ...

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Navy Federal information

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$21.5K

$63.2K

$148K

How much do navy federal jobs pay per year?

As of Jul 28, 2026, the average yearly pay for navy federal in the United States is $63,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What does a typical day look like for an employee at Navy Federal Credit Union?

A typical day at Navy Federal Credit Union often involves assisting members with banking transactions, answering inquiries about accounts or loans, and providing guidance on financial products and services. Employees may process loan applications, resolve account discrepancies, and work with internal teams to ensure seamless member experiences. Collaboration with colleagues and ongoing training are common, as the organization values continuous improvement and teamwork. In addition, employees are encouraged to participate in professional development activities, supporting long-term career growth within the company.

What is a Navy Federal job?

A Navy Federal job refers to a position at Navy Federal Credit Union, the largest credit union in the United States. It offers various career opportunities in banking, finance, customer service, IT, and other fields. Employees support military members, veterans, and their families with financial services. Navy Federal provides competitive benefits, career growth opportunities, and a mission-driven work environment.

What are the key skills and qualifications needed to thrive in the Navy Federal position, and why are they important?

To thrive in a role at Navy Federal Credit Union, candidates need a foundation in banking or financial services, a high school diploma or higher, and relevant experience in customer service or finance. Familiarity with banking software, loan processing systems, and digital communication platforms is essential. Strong interpersonal communication, attention to detail, and problem-solving skills help employees stand out. These qualities ensure employees can deliver exceptional member service, support efficient operations, and uphold the organization’s high standards.

More about Navy Federal jobs
What cities are hiring for Navy Federal jobs? Cities with the most Navy Federal job openings:
What are the most commonly searched types of Navy Federal jobs? The most popular types of Navy Federal jobs are:
What states have the most Navy Federal jobs? States with the most job openings for Navy Federal jobs include:
Infographic showing various Navy Federal job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,158 per year, or $30.4 per hour.
FIA IV (QC, BSA/AML, Fraud & OFAC)

FIA IV (QC, BSA/AML, Fraud & OFAC)

Navy Federal Credit Union

Pensacola, FL • On-site

Full-time

Posted 13 days ago


Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services


Job description

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
 

BSA/AML

To perform complex research and analysis of Navy Federal account activity to identify red flags and suspicious activity in personal and business accounts. Perform in-depth risk reviews and document enhanced due diligence, including activity trend analysis. Maintain knowledge of BSA/AML history, regulations, and industry guidance. Support Business Unit staff in complying with established BSA/AML policies and procedures. Maintain familiarity with typical legal business structures and normal activity by business industry. Work is under general direction.

OFAC

To support day-to-day Office of Foreign Assets Control (OFAC) operations, compliance analyses and projects across the enterprise in compliance with Navy Federal's BSA/AML & OFAC Compliance Program. To respond to ad-hoc OFAC related queries and provide subject matter expertise to partner business units when applicable. Maintain knowledge of OFAC history, regulations, and industry guidance. Work is under general direction.Financial Crimes Quality Control To perform research and analysis of Navy Federal Account activity related to suspicious transactions and identify red flags. Create and maintain Suspicious Activity Reports (SARs) associated with suspicious account activity requiring more complex research or in- depth investigation. Identify, review, and report suspicious activity and risk exposure across various delivery channels. Ensure adherence to applicable federal and state laws, rules and regulations. Work is under general direction.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • FORTUNE 100 Best Companies to Work For 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes 2025 America's Best Large Employers
  • Forbes 2025 America's Best Employers for New Grads
  • Forbes 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
  • Military.com Top Military Spouse Employers 2025 
  • 2025 Handshake Early Talent Award

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Expert knowledge of applicable federal and state laws, rules and regulations (e.g., Bank Secrecy Act, USA Patriot Act, and OFAC regulations)
  • Experience in leading, guiding and mentoring others
  • Expert knowledge of fraud and/or money-laundering trends and threats
  • Significant experience to applying various analytical techniques used in determining and resolving fraud and identity theft in transactions and membership applications
  • Extensive experience in working with all levels of staff, management, stakeholders, vendors
  • Ability to maintain confidentiality and demonstrate integrity
  • Effective skill in results-oriented leadership in a challenging environment
  • Expert skill managing multiple priorities independently and/or in a team environment to achieve goals
  • Expert skill assimilating information, analyzing facts, and developing logical conclusions
  • Expert skill exercising initiative and using good judgment to make sound decisions
  • Expert organizational, planning and time management skills
  • Expert investigative, research, analytical, and problem-solving skills
  • Expert skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations
  • Expert active listening skills to accurately respond to inquiries and account requests
  • Expert skill building relationships through rapport, trust, diplomacy, and tact
  • Expert skill to influence, negotiate, and persuade to reach agreeable exchange and positive outcomes
  • Expert verbal and written communications skills
  • Expert word processing, spreadsheet, and presentation software skills
  • Bachelor's degree in Business Administration, Criminal Justice, Finance, or related field, or the equivalent combination of education, training, and experience

Desired Qualifications

  • Familiarity with Navy Federal products, services, programs, policies, and procedures
  • Experience in the field of anti-money laundering and/or risk management
  • Fraud or AML Certifications: Certified Fraud Examiner, Certified Anti Money Laundering Specialist, etc.
  • Bachelor's degree in Business Administration, Criminal Justice, Finance, or related field

Additional Information

Hours:

  • Monday - Friday, 8:00AM - 4:30PM

Location:

  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
  • Investigate various types of transactions/activities/cases (e.g., Anti-Money Laundering, Structuring) including reported or alleged loss of assets from various business channels
  • Review junior level analyses, preparation, and completion of Suspicious Activity Reports (SARs) for quality control, and provided feedback or counseling, as required
  • Collect evidence and related documentation via available systems and methods; ensure chain of evidence/documentation is maintained in accordance with federal and state laws, rules, regulations and Navy Federal's policies and procedures
  • Monitor timeline from identification/notification of fraudulent/suspicious activity to closure, ensuring service level agreements and regulatory requirements are met
  • Create detailed reports of investigations to include actions taken and results, including completing Suspicious Activity Reports (SARs) when appropriate
  • Partner within Anti-Money Laundering functions to support high level investigations requiring SAR submission and documentation
  • Research public record databases to identify, analyze and verify information related to primary investigations, validation reviews, discrepancies associated with information provided, and assess potential fraud risk
  • Compile, prepare and maintain data for analysis and reference
  • Detect fraud/money-laundering trends, red flags and recommend preventive measures to business units and management
  • Collaborate with other business units to gain an understanding of transactions, processes and procedures, their impact on other business units processes and procedures, and identify risk potential for fraud or other suspicious activity
  • Support day-to-day OFAC operations, including completing scans of members and other parties as required by Navy Federal's risk-based policies
  • Perform ad-hoc analyses/scanning against OFAC/other lists when necessary - complex/Unusual
  • Review and analyze recommendations by junior level staff for quality control, and make decisions and inform management regarding rejecting or blocking of funds
  • Complete required training as directed by policy/supervision
  • Identify training opportunities and assist in the development of junior level staff and business unit partners
  • Support projects related to sanctions evasions, fraud or money laundering detection, prevention or root cause analysis
  • Maintain required documentation for NCUA, Internal Audit and government law enforcement agencies
  • Maintain knowledge of applicable federal/ state laws, rules, regulations, and Navy Federal policies and procedures
  • Performs other duties as assigned

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933