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Navigator Jobs in Illinois (NOW HIRING)

*Nurse Navigator

Kankakee, IL ยท On-site

$35.35 - $47.58/hr

The Nurse Navigator will be responsible for coordinating service and identified patients through a complete health system by assisting with access issues, identifying resources, providing educational ...

New

Patient Navigator

Chicago, IL ยท On-site

$20.50 - $28/hr

This Patient Navigator position will support an antenatal patient navigation research program, Partnering with Antenatal Navigators to Transform Health in Pregnancy (PATH). The study seeks to improve ...

Reentry Navigator

Chicago, IL

$21.75 - $28/hr

The Reentry Navigator will be responsible for delivering timely and effective case management services and interventions to support individuals throughout their reentry process. This role is central ...

*Nurse Navigator

Kankakee, IL ยท On-site

$74 - $99/hr

Responsibilities The Nurse Navigator will be responsible for coordinating service and identified patients through a complete health system by assisting with access issues, identifying resources ...

New

Reentry Navigator

Chicago, IL ยท On-site

$21.75 - $28/hr

The Reentry Navigator will be responsible for delivering timely and effective case management services and interventions to support individuals throughout their reentry process. This role is central ...

Navigator/Case Manager

Chicago, IL ยท On-site

$20.75 - $26.75/hr

: The Navigator will conduct outreach to justice and community organizations to receive client referrals for the Service Coordination program. The Navigator will be responsible for screening clients to ...

Career Navigator (Chicago IL)

Chicago, IL ยท On-site

$76K - $79K/yr

CAREER NAVIGATOR SUMMER SEARCH, NATIONAL (CHICAGO, IL) At Summer Search, we believe in 'No Ceilings' and envision a world in which young people, regardless of circumstances, can chart their own ...

Patient Navigator

Chicago, IL ยท On-site

$20.50 - $28/hr

Job Summary The role of Patient Navigator may sometime be referred to as the Status Neutral Navigator (SNN). This role plays a central role in supporting our integrated syndemic services-encompassing ...

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Showing results 1-20

Navigator information

See Illinois salary details

$13

$22

$32

How much do navigator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for navigator in Illinois is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.23 per hour, depending on experience, location, and employer.

What is a navigator?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

What are the key skills and qualifications needed to thrive as a navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are some common challenges navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

What are the most commonly searched types of Navigator jobs in Illinois?

The most popular types of Navigator jobs in Illinois are:

What are popular job titles related to Navigator jobs in IL?

For Navigator jobs in IL, the most frequently searched job titles are:

Infographic showing various Navigator job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $46,188 per year, or $22.2 per hour.

$19.25 - $25.25/hr

Other

Posted 19 days ago


Job description

Telehealth Navigator

Heritage Behavioral Health Center โ€“ Decatur, Illinois

Full-Time | Community-Based Role | Expanding Access to Care

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving individuals across Central Illinois. We are committed to improving access to high-quality mental health and substance use services and believe every team member plays a meaningful role in supporting the well-being of our community.

We are currently seeking a compassionate, community-focused Telehealth Navigator to expand access to behavioral health services through technology, outreach, and personalized support.

Position Overview

The Telehealth Navigator plays a vital role in helping individuals involved in community support programs access and fully participate in telehealth services. This position works directly within the community to assist clients with completing their Individualized Assessment and Treatment Plans (IATP) in collaboration with clinicians via telehealth platforms.

This is a hands-on, mobile role that supports clients where they areโ€”removing barriers, promoting engagement, and empowering individuals to achieve their wellness goals.

Core Responsibilities Direct Client Support
  • Serve as a primary point of contact for individuals participating in community support programs.
  • Assist clients in completing IATPs through scheduled telehealth sessions with clinicians.
  • Provide step-by-step education on telehealth technology, ensuring clients can confidently participate in virtual appointments.
Community-Based Outreach & Navigation
  • Conduct outreach throughout the community to identify individuals needing telehealth support.
  • Build strong relationships with local agencies, service providers, and community partners.
  • Advocate for clients and connect them with additional resources and support services as needed.
Collaboration & Care Coordination
  • Work closely with clinical teams to ensure continuity of care and effective communication between clients and providers.
  • Maintain accurate documentation of client interactions, progress, and identified needs.
  • Stay informed on emerging best practices in telehealth delivery and community support services.
Knowledge, Skills, and Abilities
  • Ability to work collaboratively across multiple programs and multidisciplinary teams
  • Comfort working in environments involving ambiguity, uncertainty, and change
  • Ability to navigate electronic health records (EHR)
  • Strong organizational skills with the ability to manage your own schedule
  • Knowledge of serious mental illness (SMI) and co-occurring chronic health conditions
  • Ability to lift up to 15 pounds on a regular basis
  • Strong communication and interpersonal skills
  • Commitment to supporting individuals in a respectful, empowering manner
Education & Requirements
  • High school diploma or equivalent (required)
  • Minimum 21 years of age
  • Valid driver's license, reliable transportation, and proof of automobile insurance (required)
Why Join Heritage?
  • Mission-driven work with a meaningful impact
  • A supportive, collaborative environment
  • Opportunities for professional development
  • Be part of expanding access to behavioral health care in Central Illinois
Apply Today

If you are passionate about helping individuals access the care they need and enjoy working directly in the community, we encourage you to apply for the Telehealth Navigator position.

Help us bring behavioral health services to anyone, anywhere, anytimeโ€”one connection at a time.