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National Customer Service Representative Jobs in Reston, VA

U-Haul

Customer Service Representative

Gaithersburg, MD · On-site

$18 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Hyattsville, MD · On-site

$15.30 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Falls Church, VA

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Rockville, MD · On-site

$18 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas Park, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Takoma Park, MD

$15.30 - $16.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Woodbridge, VA

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Gaithersburg, MD

$18 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, VA

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Springfield, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Herndon, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

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Showing results 41-60

All JobsNational Customer Service Representative JobsNational Customer Service Representative Jobs in Reston, VA

National Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do national customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for national customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What does a national customer service representative do?

A National Customer Service Representative is responsible for assisting customers across the country with inquiries, complaints, and support requests related to a company’s products or services. They typically handle customer communication via phone, email, or chat, and may also coordinate with regional teams to resolve complex issues. Their main goal is to ensure customer satisfaction and maintain positive relationships on a national scale. Additionally, they may collect customer feedback to help improve company processes and offerings.

What are the key skills and qualifications needed to thrive as a national customer service representative?

To thrive as a National Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and, in some cases, product-specific certifications is important. Patience, active listening, and conflict resolution skills help you build rapport and handle challenging interactions effectively. These skills ensure efficient issue resolution, customer satisfaction, and the positive representation of the company on a national scale.

How does a national customer service representative typically collaborate with other departments to resolve customer issues?

As a National Customer Service Representative, you will frequently coordinate with teams such as sales, logistics, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves escalating complex cases, sharing customer feedback, and ensuring information flows smoothly across departments. Effective communication and teamwork are essential, as you act as a bridge between customers and internal teams to deliver consistent, high-quality service. Building strong relationships with colleagues in other departments can also open up opportunities for professional growth and future advancement.

How to get hired as a national customer service representative?

To get hired as a national customer service representative, candidates should have strong communication skills, previous experience in customer service, and proficiency with computer systems and customer management software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Demonstrating problem-solving abilities and a customer-focused attitude can improve chances of employment.

Is a National Customer Service Representative a good entry-level position?

A National Customer Service Representative is often considered a good entry-level position because it typically requires minimal prior experience and offers training in communication and problem-solving skills. It provides a foundation for careers in customer support, sales, or management and may involve working with customer relationship management (CRM) tools. However, job responsibilities can vary, and some roles may require specific certifications or technical knowledge.

What are the most commonly searched types of Customer Service Representative jobs in Reston, VA?

The most popular types of Customer Service Representative jobs in Reston, VA are:

What cities near Reston, VA are hiring for National Customer Service Representative jobs?

Cities near Reston, VA with the most National Customer Service Representative job openings:

National Customer Service Representative jobs near you

Customer Service Representative

U-Haul

Gaithersburg, MD • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

154th of 178 rated vehicle equipment hire

Job description

Compensation Range: $18.00 to $19.00 Hourly
Location:
8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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