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National Customer Service Representative Jobs in Reston, VA

U-Haul

Customer Service Representative

Springfield, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Rockville, MD · On-site

$18 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Chantilly, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Herndon, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Chantilly, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12 - $13/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... national origin, physical or mental disability, veteran status, or any other basis protected by ...

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Showing results 21-40

All JobsNational Customer Service Representative JobsNational Customer Service Representative Jobs in Reston, VA

National Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do national customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for national customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What does a national customer service representative do?

A National Customer Service Representative is responsible for assisting customers across the country with inquiries, complaints, and support requests related to a company’s products or services. They typically handle customer communication via phone, email, or chat, and may also coordinate with regional teams to resolve complex issues. Their main goal is to ensure customer satisfaction and maintain positive relationships on a national scale. Additionally, they may collect customer feedback to help improve company processes and offerings.

What are the key skills and qualifications needed to thrive as a national customer service representative?

To thrive as a National Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and, in some cases, product-specific certifications is important. Patience, active listening, and conflict resolution skills help you build rapport and handle challenging interactions effectively. These skills ensure efficient issue resolution, customer satisfaction, and the positive representation of the company on a national scale.

How does a national customer service representative typically collaborate with other departments to resolve customer issues?

As a National Customer Service Representative, you will frequently coordinate with teams such as sales, logistics, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves escalating complex cases, sharing customer feedback, and ensuring information flows smoothly across departments. Effective communication and teamwork are essential, as you act as a bridge between customers and internal teams to deliver consistent, high-quality service. Building strong relationships with colleagues in other departments can also open up opportunities for professional growth and future advancement.

How to get hired as a national customer service representative?

To get hired as a national customer service representative, candidates should have strong communication skills, previous experience in customer service, and proficiency with computer systems and customer management software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Demonstrating problem-solving abilities and a customer-focused attitude can improve chances of employment.

Is a National Customer Service Representative a good entry-level position?

A National Customer Service Representative is often considered a good entry-level position because it typically requires minimal prior experience and offers training in communication and problem-solving skills. It provides a foundation for careers in customer support, sales, or management and may involve working with customer relationship management (CRM) tools. However, job responsibilities can vary, and some roles may require specific certifications or technical knowledge.

What are the most commonly searched types of Customer Service Representative jobs in Reston, VA?

The most popular types of Customer Service Representative jobs in Reston, VA are:

What cities near Reston, VA are hiring for National Customer Service Representative jobs?

Cities near Reston, VA with the most National Customer Service Representative job openings:

National Customer Service Representative jobs near you

Customer Service Representative

SBM Management Services LP

Manassas, VA • On-site

$17.50/hr

Full-time

Re-posted 28 days ago

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management

Job description

Title:
Customer Service Representative
Job Description:
Compensation and Shift:
$17.50 per hour
Tuesday-Saturday
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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