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National Customer Service Representative Jobs in Reston, VA

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

ITCON Services

Customer Service Representative

Vienna, VA · On-site

$16 - $21.75/hr

Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...

New

Kelly Services

Customer Service Rep

Sterling, VA

$22.50/hr

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... national origin, disability, veteran status, age, marital status, pregnancy, genetic information ...

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All JobsNational Customer Service Representative JobsNational Customer Service Representative Jobs in Reston, VA

National Customer Service Representative information

See Reston, VA salary details

$10

$19

$28

How much do national customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for national customer service representative in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

How to get hired as a national customer service representative?

To get hired as a national customer service representative, candidates should have strong communication skills, previous experience in customer service, and proficiency with computer systems and customer management software. A high school diploma or equivalent is typically required, and some employers may prefer or require additional certifications or training. Applying through company websites, job boards, and preparing for interviews that assess problem-solving and interpersonal skills can improve chances of hiring.

Is a National Customer Service Representative a good entry level position?

A National Customer Service Representative is often considered a good entry-level position because it typically requires minimal prior experience and develops skills in communication, problem-solving, and customer interaction. It can serve as a stepping stone to more advanced roles in sales, management, or specialized customer support, often involving training on customer service tools and protocols.

What does a national customer service representative do?

A National Customer Service Representative is responsible for assisting customers across the country with inquiries, complaints, and support requests related to a company’s products or services. They typically handle customer communication via phone, email, or chat, and may also coordinate with regional teams to resolve complex issues. Their main goal is to ensure customer satisfaction and maintain positive relationships on a national scale. Additionally, they may collect customer feedback to help improve company processes and offerings.

What are the key skills and qualifications needed to thrive as a national customer service representative?

To thrive as a National Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically complemented by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and, in some cases, product-specific certifications is important. Patience, active listening, and conflict resolution skills help you build rapport and handle challenging interactions effectively. These skills ensure efficient issue resolution, customer satisfaction, and the positive representation of the company on a national scale.

How does a national customer service representative typically collaborate with other departments to resolve customer issues?

As a National Customer Service Representative, you will frequently coordinate with teams such as sales, logistics, and technical support to address customer inquiries and resolve issues efficiently. This collaboration often involves escalating complex cases, sharing customer feedback, and ensuring information flows smoothly across departments. Effective communication and teamwork are essential, as you act as a bridge between customers and internal teams to deliver consistent, high-quality service. Building strong relationships with colleagues in other departments can also open up opportunities for professional growth and future advancement.
What are the most commonly searched types of Customer Service Representative jobs in Reston, VA? The most popular types of Customer Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for National Customer Service Representative jobs? Cities near Reston, VA with the most National Customer Service Representative job openings:
National Customer Service Representative jobs near you

Customer Service Representative

Dauntless Marketing Group

Arlington, VA • On-site

$18.50 - $25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Our company is a private brand marketing firm, we are partnered with some of the most well known Fortune 500 clients within the technology, entertainment, utility, energy, and telecommunication industries. We push our candidates to step outside of their comfort zones while practicing their newly acquired skills alongside more advanced team members, they achieve fantastic goals in exceptionally short amounts of time.

Job Description

Our firm is currently seeking a Customer Service Representative in Arlington, TX. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients' atmospheres and uphold a can-do attitude at all times.

Customer Service Representative Responsibilities:

  • Provide excellent customer service to all clients/customers and maintain adequate appointment times
  • Report any new customer acquisitions or account changes to the Director of Operations
  • Resolve customer support related issues and provide customers with proper solutions to their concerns

Job Requirements

  • At least 1+ year experience in an office, retail, or other customer service environment
  • Strong communication skills
  • Basic office etiquette
  • Ability to juggle multiple tasks simultaneously

Qualifications

  • 2 years of customer service experience (preferred)
  • At least 18 years of age
  • Eligible to work in the United States
  • Have FULL-time availability
  • Have High School Diploma or Equivalent

All your information will be kept confidential according to EEO guidelines.

Apply