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National Accounts Customer Service Representative Jobs in Minnesota

Hillyard Inc

Customer Service Representative

Hutchinson, MN · On-site

$16.25 - $22.25/hr

Customer Service Representative Hillyard, Inc. is currently taking applications for Customer ... Processes National Account orders, billing, follow up with Independent Distributors to assure order ...

Flagstone Foods

Mgr - National Accounts

Minneapolis, MN · On-site

$155K - $185K/yr

Oversee disputes, and resolution processes with the Customer Service Team and Brokers. * When ... representative of those that must be met by an employee to successfully perform this job. Other ...

Flagstone Foods

Mgr - National Accounts

Minneapolis, MN · Remote

$101.20K - $130.50K/yr

Oversee disputes, and resolution processes with the Customer Service Team and Brokers.When ... representative of those that must be met by an employee to successfully perform this job. Other ...

Wells

NATIONAL SALES ACCOUNT REPRESENTATIVE

Osseo, MN

$89K - $132K/yr

ABOUT THE ROLE The National Sales Account Representative is responsible for managing and growing ... Own, develop, and manage assigned national customer accounts to drive revenue growth, margin ...

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National Accounts Customer Service Representative information

What are the key skills and qualifications needed to thrive as a National Accounts Customer Service Representative, and why are they important?

To thrive as a National Accounts Customer Service Representative, you need strong customer service skills, account management experience, and often a bachelor's degree or relevant work background. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Outstanding communication, problem-solving, and relationship-building abilities help you excel in managing high-value clients. These skills are crucial for ensuring client satisfaction, retaining key accounts, and supporting business growth.

How does a National Accounts Customer Service Representative typically collaborate with other departments to resolve client issues?

National Accounts Customer Service Representatives often serve as a key liaison between major clients and internal teams such as sales, logistics, and billing. When a complex issue arises, they coordinate with these departments to gather necessary information, expedite solutions, and ensure the client receives timely updates. This role requires strong communication and organizational skills, as it involves juggling multiple priorities and maintaining positive relationships both internally and externally. Effective collaboration is essential to meet the high expectations of national account clients and to provide seamless service.

What are National Accounts Customer Service Representatives?

National Accounts Customer Service Representatives are professionals who manage and support the needs of large, high-value clients or accounts for a company. They handle inquiries, resolve issues, and ensure that these important clients receive top-tier service and support. Their role often includes coordinating with internal teams, maintaining strong relationships with key clients, and making sure the company's products or services meet client expectations. They play a crucial part in customer retention and satisfaction for the organization's largest accounts.

What jobs make $3,000 a month without a degree?

A National Accounts Customer Service Representative can earn around $3,000 monthly with experience and strong communication skills, often without a college degree. Other roles such as sales representatives, administrative assistants, or certain trade jobs like HVAC technicians may also reach this income level through certifications and on-the-job training.

What is the difference between National Accounts Customer Service Representative vs Customer Service Representative?

AspectNational Accounts Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles prefer experience in sales or account managementHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCorporate office, client-facing interactions, account managementRetail, call centers, or office settings, handling general customer inquiries
Employer & IndustryManufacturing, wholesale, or large corporations managing key accountsRetail, service industries, or any customer-facing business
Search & Comparison IntentFocus on managing large accounts, specialized customer serviceGeneral customer support, handling everyday inquiries

The main difference is that a National Accounts Customer Service Representative manages large, key accounts and provides specialized support, often in a corporate setting. In contrast, a Customer Service Representative handles general customer inquiries across various industries. Both roles require strong communication skills, but the scope and complexity differ significantly.

What are popular job titles related to National Accounts Customer Service Representative jobs in Minnesota? For National Accounts Customer Service Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching National Accounts Customer Service Representative jobs in Minnesota look for? The top searched job categories for National Accounts Customer Service Representative jobs in Minnesota are:
What cities in Minnesota are hiring for National Accounts Customer Service Representative jobs? Cities in Minnesota with the most National Accounts Customer Service Representative job openings:
National Accounts Customer Service Representative jobs near you

National Accounts Coordinator

Summit Fire National Consulting

Saint Paul, MN

$19.50 - $25.50/hr

Full-time

Posted 7 days ago

Job description

JOB SUMMARY:

The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead.

ESSENTIAL JOB DUTIES:

  • Act as the primary interface with national account customers.
  • Attend and prepare for weekly meetings with Account Coordinator Lead.
  • Participate in training designed to improve industry knowledge and overall skills required of the position.
  • Lead the on-boarding process for a new national account customer.
  • Audit and validate that national account customer administrative needs are being met.
  • Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction.
  • Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers.
  • Review and follow up on additional repair quotes and proposals.
  • Maintain the internal tracking system and any third party system utilized by the national account customer.
  • Work directly with service office to make sure national account customers questions are being answered.
  • Support the sales efforts of the national account managers.
  • Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

  • High School diploma/GED, required.
  • Associate’s and/or bachelor’s degree, preferred.

Experience, Knowledge, Skill Requirements:

  • 1+ years of relevant experience, required.

Communication Skills:

  • Must have the ability to effectively read, write and communicate in English with employees, customers, and board of directors. Many audiences must be considered, including alignment among multiple stakeholders.

Systems and Software Skills:

  • Ability to operate a computer and use Microsoft Office, required.

Other Qualifications:

  • Valid driver’s license with acceptable driving record, required.
  • Must be able to comply with Summit’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIROMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.

Work Environment:

Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. Employee will rarely be required to travel.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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