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Napsa Jobs (NOW HIRING)

Must agree to obtain CertifiedPretrial Services Practitioner through the National Association of Pretrial Services Agencies (NAPSA) at the employee's expense within one year of date of hire. Must ...

Napsa information

What are the key skills and qualifications needed to thrive as a NAPSA (National Association of Public Safety Agencies) professional, and why are they important?

To thrive as a NAPSA professional, you need strong knowledge of public safety administration, regulatory compliance, and relevant experience in law enforcement or emergency management. Familiarity with incident management systems, public safety communications technology, and certifications such as ICS or NIMS are often required. Excellent interpersonal skills, crisis management, and the ability to work collaboratively under pressure distinguish top performers in this field. These skills ensure effective response to emergencies, compliance with standards, and the safety and coordination of public safety operations.

What is a Napsa job?

A NAPSA job typically refers to employment with the National Pension Scheme Authority (NAPSA), which is responsible for managing pension contributions and benefits for workers. Employees at NAPSA may work in various roles, including finance, administration, compliance, and customer service. Their primary duty is to ensure that employers and employees comply with pension regulations and that contributors receive their benefits.

What is the difference between Napsa vs Data Analyst?

AspectNapsaData Analyst
Primary RoleClaims processing, insurance administrationData collection, analysis, reporting
Required SkillsInsurance knowledge, customer serviceStatistical skills, data visualization
Work EnvironmentInsurance companies, government agenciesCorporate offices, consulting firms
CertificationsInsurance certifications often preferredData analysis certifications (e.g., CAP, Microsoft Excel)

While Napsa roles focus on insurance claims and administration, Data Analysts primarily handle data analysis and reporting. Both roles may require analytical skills, but Napsa positions are more customer service and insurance policy-oriented, whereas Data Analysts focus on interpreting data to inform business decisions.

What are NAPSA officers and what do they do?

NAPSA officers are employees of the National Pension Scheme Authority (NAPSA) in Zambia. Their primary role is to manage and administer the country’s statutory pension scheme, which involves collecting contributions from employers and employees, maintaining contribution records, and processing benefit claims. NAPSA officers also educate the public about social security benefits and ensure compliance with pension regulations. Their work is crucial in providing financial security to workers after retirement or in cases of disability or death.

What are some common challenges faced by NAPSA officers in managing client records and contributions?

NAPSA officers frequently encounter challenges such as maintaining accurate and up-to-date client records, ensuring timely processing of contributions, and addressing discrepancies in member accounts. The role often requires meticulous attention to detail and strong organizational skills to manage large volumes of data while adhering to regulatory guidelines. Additionally, officers must effectively communicate with both clients and employers to resolve issues, which can be demanding during peak periods or when dealing with complex cases.
More about Napsa jobs
Infographic showing various Napsa job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Pretrial Release Case Manager

Alexander County, NC

Taylorsville, NC • On-site

$51K - $73K/yr

Full-time

Re-posted 10 days ago


Job description

Position Description Performs responsible administrative work in maintaining a case load of defendants released on Pretrial Release. An employee in this class is responsible for a variety of duties in the management of cases in the pretrial program. The Case Manager will provide supervision for defendants and assure all requirements and/or conditions of the release order are adhered to.

The employee will be required to conduct interviews within the local detention center and also attend and/or testify in court, as needed. The Case Manager will prepare and submit the appropriate legal documentation to judicial officials. The employee works with a high degree of independence and initiative.

Work is performed under the general supervision of the Director and is evaluated through periodic meetings, review of records and reports, and overall performances in daily pretrial release program duties and responsibilities. Employee must exercise judgement, initiative, and calm control while performing duties. Responsibilities Conducts interviews with inmates in the detention center who may be eligible for pretrial services.

Conducts case investigations of potential pretrial defendants to determine eligibility for services. Prepares and submits court ordered release documents for potential pretrial defendants to the appropriate judicial officials for approval. Completes required legal documents necessary for the release of pretrial defendants.

Completes required documentation for violation of court order of pretrial defendants as needed. Attends all defendant court hearings with required documentation for testimony. Establishes court ordered placement for defendants in residential treatment facilities, as needed.

Coordinates and attends required case staffing's with defendants at residential treatment facilities. Sets up and installs electronic monitoring units on the defendant and at their residence. Disengages monitoring units upon completion of the monitoring program.

Responds to tampering and alerts of electronic monitoring units as required. Monitors daily defendant activity on electronic monitoring and responds swiftly and appropriately. Acquires and maintains documentation for all defendant's activities while in the program.

Completes data entry into the pretrial release database system. Maintains defendant files in the database system to include scheduling and weekly office visits to reporting compliance or non-compliance. Assists and observes drug screens.

Handles confidential or sensitive information in an appropriate manner. Assists with transport of pretrial release defendants to and from detention facilities, human service agencies and other authorized places. Serves as the primary on-call, after-hours staff member.

Performs other duties as assigned. Knowledge, Skills, & Abilities Knowledge of the criminal justice system. Ability to be effective in working with criminal offenders and defendants.

Ability to establish and maintain effective working relationships with law enforcement, court officials, and the general public. Ability to determine specific conditions required for court release orders. Ability to submit court ordered documents and provide criminal records through the NC Administration of the Courts Odyssey database system.

Ability to build rapport with criminal defendants. Ability to problem solve, be proactive, and use critical thinking techniques. Thorough knowledge of office practices and procedures.

Thorough knowledge and ability to use correct grammar, vocabulary, and spelling. Considerable knowledge of County function to which assigned and related policies, procedures, and regulations. Ability to be tactful and courteous, communicate effectively verbally and in writing.

Ability to gather and compile materials from a variety of sources. Ability to use a wide variety of word processing and other computer software to generate work for the office assigned. Ability to handle and process sensitive and confidential information.

Ability to act with sound judgment in routine and emergency situations. Ability to present effective court testimony. Ability to prepare clear and concise activity reports.

Employee should be self-motivated. Required Minimum Education / Experience Associate's Degree in criminal justice or a human services field and one year of experience in case management. Possess valid NC Driver's License.

Preferred Education and Experience: Certification as a Pretrial Service Professional through NAPSA. Experience/knowledge in NC Administration of the Courts Odyssey database system.