... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
Clinic Service Representative - Westbrook
Brookfield, WI · On-site
$16.50 - $21/hr
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
New
Clinic Service Representative - Westbrook
Brookfield, WI · On-site
$16.50 - $21/hr
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
New
Responding to MyChart messages * Entering physician orders, including labs and diagnostics * Following up on treatment plans * Coordinating genetic testing * Arranging and coordinating diagnostic ...
Responding to MyChart messages * Entering physician orders, including labs and diagnostics * Following up on treatment plans * Coordinating genetic testing * Arranging and coordinating diagnostic ...
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
... with a MyChart account and access - Secures appropriate release of information authorization; maintains HIPPA compliance. - Enters all registration information accurately and completely per ...
Patient Access Specialist 1
Janesville, WI · On-site
$17 - $22.50/hr
Manages patient initiated scheduling requests through MyChart, Telehealth, or other self-scheduling applications. * Maintains a high level of professionalism and provides a quality patient experience.
Patient Access Specialist 1
Janesville, WI · On-site
$17 - $22.50/hr
Manages patient initiated scheduling requests through MyChart, Telehealth, or other self-scheduling applications. * Maintains a high level of professionalism and provides a quality patient experience.
Monitors and evaluates office operations to ensure efficiency including, but not limited to scheduling, billing, patient records, telecommunications, patient referrals, MyChart, etc. Initiates ...
Monitors and evaluates office operations to ensure efficiency including, but not limited to scheduling, billing, patient records, telecommunications, patient referrals, MyChart, etc. Initiates ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Help ensure patients receive exceptional care through phone triage, MyChart communication, medication refills, and occasional procedures * Adapt to daily department assignments based on ...
Help ensure patients receive exceptional care through phone triage, MyChart communication, medication refills, and occasional procedures * Adapt to daily department assignments based on ...
Contact Center Referrals Specialist I
Madison, WI · On-site
$19.41 - $28.14/hr
Follows the three-touch process, reach out to patient via MyChart, phone call and letter. * Forwards all pertinent medical records and authorization information referred to the provider's office.
New
Contact Center Referrals Specialist I
Madison, WI · On-site
$19.41 - $28.14/hr
Follows the three-touch process, reach out to patient via MyChart, phone call and letter. * Forwards all pertinent medical records and authorization information referred to the provider's office.
New
Patient Access Specialist 1
Janesville, WI · On-site
$17 - $22.50/hr
Manages patient initiated scheduling requests through MyChart, Telehealth, or other self-scheduling applications. * Maintains a high level of professionalism and provides a quality patient experience.
Patient Access Specialist 1
Janesville, WI · On-site
$17 - $22.50/hr
Manages patient initiated scheduling requests through MyChart, Telehealth, or other self-scheduling applications. * Maintains a high level of professionalism and provides a quality patient experience.
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Patient Access Representative III
$21 - $23/hr
Ensure confirmation of all scheduled appointments via Care Messaging platform, MyChart or directly with patient. * Verify changes to insurance benefits prior to scheduling or during the confirmation ...
Patient Access Representative III
$21 - $23/hr
Ensure confirmation of all scheduled appointments via Care Messaging platform, MyChart or directly with patient. * Verify changes to insurance benefits prior to scheduling or during the confirmation ...
Support registration of patients and/or legal guardians with a MyChart account and access. * Secures appropriate release of information authorization; maintains HIPPA compliance. * Enters all ...
Support registration of patients and/or legal guardians with a MyChart account and access. * Secures appropriate release of information authorization; maintains HIPPA compliance. * Enters all ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Help ensure patients receive exceptional care through phone triage, MyChart communication, medication refills, and occasional procedures * Adapt to daily department assignments based on ...
Help ensure patients receive exceptional care through phone triage, MyChart communication, medication refills, and occasional procedures * Adapt to daily department assignments based on ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Completes accurate registration as outlined by the Patient Access Complete Registration policy including MyChart activation. Manages assigned work queues to ensure accuracy and completion per ...
Behavioral Health Medical Assistant (CMA, LPN, or EMT)
Madison, WI · On-site
$17.25 - $22.25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Behavioral Health Medical Assistant (CMA, LPN, or EMT)
Madison, WI · On-site
$17.25 - $22.25/hr
Responsibilities include, but are not limited to: supporting Epic in-basket workflow by reviewing team/provider in-baskets and MyChart messages; coordinating the review and follow-up of phone ...
Mychart information
What are the typical daily responsibilities of a MyChart support specialist?
A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.
What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?
To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.
What is a MyChart?
A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.
What are the most commonly searched types of Mychart jobs in Wisconsin? The most popular types of Mychart jobs in Wisconsin are:
What are popular job titles related to Mychart jobs in Wisconsin? For Mychart jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Wisconsin look for? The top searched job categories for Mychart jobs in Wisconsin are:
What cities in Wisconsin are hiring for Mychart jobs? Cities in Wisconsin with the most Mychart job openings:
Other
Re-posted 7 days ago
Children's Wisconsin rating
7.6
Based on 66 frontline employees who took The Breakroom Quiz
255th of 1,055 rated hospitals
Job description
At Children's Wisconsin, we believe kids deserve the best.
Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:
- Affiliation with the #4 children's hospital in the country (according to Parents magazine)
- Board-certified pediatricians (learn what it means to be 'board-certified')
- Many locations spread throughout southeast Wisconsin
- Commitment to population health and an increased role for pediatricians in the care of children
- Doctors who are very active in their local communities
- Access to many health and wellness programs designed to keep kids safe and healthy
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin: https://www.instagram.com/lifeatcw/
Job Summary
This role is an active member of the front desk team and works to welcome patient families for their appointment and serves as liaison between patient families and the clinical team. This position reports to the Primary Care Practice Manager and collaborates with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes.
Essential Functions
- Provides exceptional patient experience by assisting patients, parents, providers and other staff through the standard front desk functions, including check-in and check-out services following access modules and Patient Experience Promise.
- Utilizes EPIC scheduling applications and work queues to facilitate appointment scheduling, wait list management, reschedule list, cancelled appointments, registration work queues, patient communication/texting platform and In Basket Review.
- Support registration of patients and/or legal guardians with a MyChart account and access
- Secures appropriate release of information authorization; maintains HIPPA compliance.
- Enters all registration information accurately and completely per Appointment Scheduling Module and Complete Registration Document. This includes obtaining demographics, proper consent, insurance cards/information, as applicable, etc. Ensures entire checklist is completed.
- Maintains proficiency with EPIC and other applications or competencies as required.
- Responsible for understanding and adhering to the Children's Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business.
- Monitors WELL platform and responds in a timely and professional manner.
Education:
- High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required
Experience:
- 1+ years related work experience Required
- 1+ years work experience in a healthcare setting Preferred
Knowledge, Skills and Abilities
- Knowledge of medical terminology (quiz to be completed prior to hire), medical menu software, medical billing, patient scheduling and business office procedures preferred.
- Requires excellent interpersonal skills in order to assist patients, parents, and physicians and other staff.
- Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner.
- Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff.
- Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy.
Required for All Jobs:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
- Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
What Children's Wisconsin employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Children's Wisconsin
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1894