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Mychart Jobs in Wisconsin (NOW HIRING)

Virtelligence, Inc.

WI · On-site

$80 - $100/hr

### EPIC MyChart Analyst **Location:** Texas **Country:** United States **Job Type:** Contract E-mailTweetLike+1ShareWhatsAppApply to this JobPeter Betten is recruiting this position.email me linkedin#

Mercyhealth

$16.89 - $25.33/hr

Replies to MyChart messages in a timely manner, closing messages when complete. * Safeguards patient privacy and confidentiality per MHS policies. * Preps Routes daily for upcoming appointments for ...

Mercyhealth

Clinic Receptionist, Float - PRN

Janesville, WI · On-site

$14.75 - $19/hr

They also assist with MyChart, protect patient privacy, manage office supplies and documents, and make sure registration information is accurate and up to date. The position covers Rock County, WI.

UW Health

RN - Sleep Clinic

Madison, WI · On-site

$75 - $95/hr

Provide evidence based, high quality nursing care for patients via telephone, MyChart and in clinic * Provide quality care in a compassionate and patient-family centered environment What you'll get ...

UWHealth

RN - Orthopedics Clinic

Madison, WI · On-site

This position seamlessly blends high-level clinical judgment ( telephone and MyChart triage ) with complex care coordination , allowing you to guide patients through their recovery journeys. At UW ...

UW Health

RN - Orthopedics Clinic

Madison, WI · On-site

This position seamlessly blends high-level clinical judgment ( telephone and MyChart triage ) with complex care coordination , allowing you to guide patients through their recovery journeys. At UW ...

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Mychart information

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are the most commonly searched types of Mychart jobs in Wisconsin?

The most popular types of Mychart jobs in Wisconsin are:

What are popular job titles related to Mychart jobs in Wisconsin?

For Mychart jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Wisconsin look for?

The top searched job categories for Mychart jobs in Wisconsin are:

What cities in Wisconsin are hiring for Mychart jobs?

Cities in Wisconsin with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Wisconsin as of August 2026, with employment types broken down into 59% Full Time, 33% Part Time, and 8% Contract. Highlights an 100% In-person job distribution.

EPIC MyChart Analyst

Menomonee Falls, WI

Virtelligence
IT Services • 51 - 200 employees
Learn more about Virtelligenceexternal

$51.44/hr

Full-time

Posted 8 days ago

Job description

Job Summary:
  • Utilizing significant technical experience and expertise, the Technical Lead supports an application or infrastructure team with planning, system analysis, design, application build, testing, maintenance, support, and completion of assigned project work.
  • This role is critical to solution development and technical strategy, with a focus on necessary product evolution. The Technical Lead applies knowledge of healthcare workflows and customer needs within their domain to inform recommendations for solutions and service implementation.

Key Responsibilities:
  • Provide architectural expertise, direction, and industry knowledge to support optimally functioning teams and tools that contribute to organizational goals.
  • In collaboration with leadership, proactively manage and recommend optimization and process-improvement opportunities.
  • Lead integrated discussions focused on problem identification, resolution options, and cross-team collaboration.
  • Collaborate with stakeholders on complex workflows, upgrades, system changes, and enhancements to outline capabilities and required decisions.
  • Communicate difficult concepts and negotiate with stakeholders to reach consensus when appropriate.
  • In collaboration with leadership, develop and monitor team goals and objectives, including delegating tasks as needed.
  • Develop long-term technical roadmaps and short-term tactical plans for managing and maintaining IT tools and applications.
  • Evaluate, document, and present solution requirements, estimated durations, and risks associated with design choices.
  • Develop and deliver ongoing education to build and enhance team members' knowledge and subject-matter expertise.
  • Provide input to management regarding hiring decisions and performance coaching.
  • Lead projects or cross-functional sections of projects as assigned.
  • Create and deliver presentations to leaders, distilling complex technical designs, risks, actions, and high-level work details.
  • Perform duties and functions of assigned team technicians as needed.

Required Skills & Experience:
  • 8+ years of IT experience, specifically within the applicable function such as Clinical, Cybersecurity, Network, or related areas.
  • Expert knowledge of position-specific technologies, industry standards, and emerging trends.
  • Flexible leadership style with the ability to respond to changing and varied customer needs.
  • Demonstrated ability to establish positive relationships with teams, peers, stakeholders, and customers.
  • Ability to foster a positive and inclusive work environment.
  • Strong ability to negotiate, manage competing priorities, and communicate effectively across all organizational levels.
  • Expertise in:
    • Strategy
    • Process Improvement
    • Application Design
    • Project Management
    • Solution Design
    • Technical Domain Expertise
 Manager Notes & Hiring PrioritiesMinimum Experience
  • 8+ years of IT experience
  • Function-specific experience may include Clinical, Cybersecurity, Network, or related technical domains.
Priority Qualifications

Candidates should demonstrate:

  • Alignment with evolving digital health trends.
  • Experience leading patient and stakeholder experience initiatives.
  • Patient-facing Epic build experience, particularly with:
    • MyChart
    • Cadence
    • Healthy Planet
    • Ambulatory (AMB)
  • Experience independently leading Epic build initiatives.
  • Experience with customer ideation and solutioning for needs that cross multiple applications.
  • Experience partnering with operations to develop solutions such as:
    • Patient outreach campaigns
    • Digital therapeutic workflows
    • Patient engagement initiatives
    • Self-scheduling and MyChart messaging workflows
Certifications
  • Two Epic certifications are required.
  • Additional certifications, including Ambulatory and Cadence, may be considered and are beneficial for understanding patient engagement workflows such as self-scheduling and MyChart messaging.
EducationRequired

  • Bachelor's degree

    OR

  • Equivalent professional experience.
Preferred
  • Master's degree
Required Certifications & Licensure
  • Two or more Epic certifications, as approved by department leadership.