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Epic Mychart Jobs in Wisconsin (NOW HIRING)

Receptionist

Janesville, WI · On-site

$16.89 - $26.88/hr

Epic Scheduling and Registration * Schedules patient appointments * Responsible for EMR Electronic ... Replies to MyChart messages in a timely manner, closing messages when complete. * Safeguards ...

Epic Scheduling and Registration * Schedules patient appointments. * Responsible for EMR-Electronic ... Replies to MyChart messages in a timely manner, closing messages when complete. * Safeguards ...

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Epic Mychart information

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How much do epic mychart jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for epic mychart in Wisconsin is $56.84, according to ZipRecruiter salary data. Most workers in this role earn between $41.25 and $75.72 per hour, depending on experience, location, and employer.

What is an Epic MyChart?

An Epic MyChart job typically involves managing, configuring, and supporting the MyChart patient portal, which is part of the Epic electronic health record (EHR) system. Professionals in this role help enhance patient engagement by ensuring smooth access to personal health information, appointment scheduling, and secure messaging between patients and providers. They may work on system updates, troubleshoot technical issues, and train end-users. Many roles require Epic MyChart certification and experience in healthcare IT.

What are common challenges faced by Epic MyChart analysts, and how can they overcome them?

Epic MyChart Analysts often encounter challenges such as managing complex patient portal configurations, coordinating between clinical staff and IT, and ensuring new features meet both regulatory requirements and user needs. Staying up-to-date with Epic software updates and maintaining clear communication with a variety of stakeholders are essential strategies to overcome these obstacles. Analysts must also be proactive in troubleshooting technical issues and adept at training end users. Successful analysts continually seek professional development and collaboration opportunities to stay ahead in this fast-evolving healthcare IT field.

What skills and qualifications are needed for an Epic MyChart position?

To thrive as an Epic MyChart Analyst, you need a solid understanding of healthcare workflows, experience with the Epic MyChart application, and typically a degree in information technology, healthcare administration, or a related field. Familiarity with the Epic Hyperspace interface, Epic MyChart certification, and experience with EMR system configuration are highly valued. Strong problem-solving abilities, communication skills, and the capacity to work cross-functionally help analysts excel in this position. These qualifications are crucial for ensuring smooth patient portal operations, effective user support, and successful integration of patient-facing digital tools within healthcare organizations.

What are the most commonly searched types of Epic Mychart jobs in Wisconsin? The most popular types of Epic Mychart jobs in Wisconsin are:
What cities in Wisconsin are hiring for Epic Mychart jobs? Cities in Wisconsin with the most Epic Mychart job openings:
Infographic showing various Epic Mychart job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, 2% Temporary, and 10% Contract. Highlights an 84% In-person, 2% Hybrid, and 14% Remote job distribution, with an average salary of $118,230 per year, or $56.8 per hour.

Receptionist

Mercyhealth

Janesville, WI • On-site

$16.89 - $26.88/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago


Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

454th of 887 rated healthcare providers


Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Clerical
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues passes when required.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Orders, receives, and maintains office supplies.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed.

Epic Scheduling and Registration
  • Schedules patient appointments
  • Responsible for EMR Electronic Medical Records registration check-in processes in Epic.
  • Loads, verifies and updates patient demographics.
  • Scans, loads and verifies insurance coverage.
  • Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
  • Reviews all Alerts in Epic and refers patient to a PFC when necessary.
  • Collects co-payments and other self-pay obligations when required and post in Epic when registering patient.
  • Provides patient with an estimated self-pay obligation when appropriate.
  • Performs cashiering functions online payment posting within Epic.
  • Processes payments and deposits by adhering to the systems Cash Handling Policy.
  • Completes daily closing report and balances their individual cash drawer at the end of each day.
  • Performs petty cash count in and out daily and records appropriately.
  • Assist patients with MyChart signup and activation.
  • Replies to MyChart messages in a timely manner, closing messages when complete.
  • Safeguards patient privacy and confidentiality per MHS policies.
  • Preps Routes daily for upcoming appointments for frontline registration.
  • Reviews daily work queues and corrects identified patient registration errors.
  • Utilizes Epic waitlists based on provider preference.
  • Reviews and updates no-shows and cancellations for the day

EDUCATION AND/OR EXPERIENCE
High School diploma or equivalent preferred
Previous medical reception or reception experience preferred.
CERTIFICATION/LICENSURE
N/A
OTHER SKILLS AND ABILITIES
Understands and demonstrates Critical Moments of Service techniques and standards
Ensures reception and lobby areas are well maintained and clean
May be required to work flexible hours and overtime during peak hours.
Preforms all other duties as assigned.
May be responsible for working in alternate locations
Basic knowledge of keyboard skills and medical terminology preferred.
Good interpersonal and written communication skills.
Basic knowledge of Epic preferred.
LEVEL OF SUPERVISION
Some independent judgment is required, but alternatives are limited by standard practices or procedures
SUPERVISES
N/A
PAY RANGE:
$16.89 - $26.88
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

What Mercy Health employees say

Pay

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US