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Museum Visitor Service Jobs (NOW HIRING)

... Museum spaces. * Maintain awareness of gallery, public, and non-public spaces to ensure the safety of visitors, staff, volunteers, and artwork. * Serve as a service advocate by addressing visitor ...

Visitor Services Officer

Reno, NV · On-site

$14.25 - $16.50/hr

... Museum spaces. * Maintain awareness of gallery, public, and non-public spaces to ensure the safety of visitors, staff, volunteers, and artwork. * Serve as a service advocate by addressing visitor ...

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Museum Visitor Service information

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$12

$16

$37

How much do museum visitor service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for museum visitor service in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What are Museum Visitor Service jobs?

Museum Visitor Service jobs involve assisting guests during their visit to a museum. Staff in these roles provide information about exhibits, ensure the safety and security of both visitors and artifacts, and often handle ticketing and guided tours. They serve as the primary point of contact for visitors, answering questions and resolving concerns to help ensure a positive and educational experience. Museum Visitor Service staff may also support special events and help enforce museum policies.

What are the key skills and qualifications needed to thrive as a Museum Visitor Service professional, and why are they important?

To thrive as a Museum Visitor Service professional, you need strong customer service skills, attention to detail, and a basic understanding of art or history, often supported by a high school diploma or relevant experience. Familiarity with ticketing systems, point-of-sale (POS) software, and museum security protocols is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a welcoming and informative environment for visitors. These skills ensure visitors have a positive experience, support museum operations, and foster public engagement with exhibits.

How does a Museum Visitor Service team member collaborate with other departments to enhance the visitor experience?

Museum Visitor Service team members work closely with education, curatorial, and security staff to ensure a seamless and engaging experience for guests. They often coordinate to provide accurate information, assist with special events, and address visitor needs or concerns in real time. Regular communication and teamwork are essential, as visitor service staff serve as a bridge between the public and the museum’s broader operations, helping to implement new exhibits, tours, or accessibility initiatives.
More about Museum Visitor Service jobs
What cities are hiring for Museum Visitor Service jobs? Cities with the most Museum Visitor Service job openings:
What states have the most Museum Visitor Service jobs? States with the most job openings for Museum Visitor Service jobs include:
What job categories do people searching Museum Visitor Service jobs look for? The top searched job categories for Museum Visitor Service jobs are:
Infographic showing various Museum Visitor Service job openings in the United States as of May 2026, with employment types broken down into 2% Full Time, 96% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Ticket Booth/Visitor Center Services

San Francisco Maritime National Park Association

San Francisco, CA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

The San Francisco Maritime National Park Association, a non-profit organization dedicated to maritime preservation and education, seeks a part-time Visitor Service Assistant for our World War II Visitor's Center and Ticket booth located at Pier 45 at the end of Taylor Street in the heart of Fishermen’s Wharf. 

Responsibilities include, but not limited to:

·      Opening and closing the ticket booth or Visitor's Center to the public.

·      Providing prompt and polite customer service to visitors.

·      Learning the history of the World War II vessels on display at Pier 45.

·      Operating Point of Sale system.

·      Organizing and maintaining service desk materials.

·      Handling cash and credit transactions.

·      Responsible for completing end of shift transaction report.

·      Conduct basic maintenance of the museum space such as sweeping floors, washing windows, dusting artifacts and panels.

·      Supporting special events held inside the museum space.

·      Any other duties assigned by the Lead Deckhand or CEO.