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Visitor Services Information Assistant Jobs (NOW HIRING)

USDA

Visitor Services Information Assistant

Cheyenne, OK · On-site

$30K - $31K/yr

Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies.

USDA

Visitor Services Information Assistant

Kernville, CA · On-site

$31K - $32K/yr

Troubleshoots and resolves any problems associated with the visitor centers, personnel, equipment, or sales. Coordinates and directs the daily operations for information centers including the ...

USDA

Visitor Services Information Assistant

Grants, NM · On-site

$31K - $31K/yr

Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies.

USDA

Visitor Services Information Assistant

Panguitch, UT · On-site

$29K - $30K/yr

Provides visitors with accurate and complete information that pertains to recreational opportunities, educational information, local area information, guides and pamphlets. Troubleshoots and resolves ...

Forest Service

Visitor Information Specialist

Bishop, CA · On-site +1

$61K - $80K/yr

Provide visitor information services to the public through the daily operation of a Visitor Service ... Specialized experience is defined as meeting two or more of the following: * Assist in conveying ...

USDA

Visitor Information Assistant

Fawnskin, CA · On-site

Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological and wilderness information. Coordinates and ...

USDA

Visitor Information Assistant

Sandy, OR · On-site

Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological and wilderness information. Coordinates and ...

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Visitor Services Information Assistant information

See salary details

$30K

$34.4K

$36K

How much do visitor services information assistant jobs pay per year?

As of Sep 9, 2026, the average yearly pay for visitor services information assistant in the United States is $34,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $34,000.00 per year, depending on experience, location, and employer.

What is a visitor services information assistant?

Visitor Services Information Assistants are professionals who provide information and support to visitors at places such as museums, galleries, parks, and tourist attractions. Their responsibilities typically include greeting guests, answering questions, providing directions, and sharing information about exhibits, events, or facilities. They play a key role in ensuring visitors have a positive and informative experience. Additionally, they may assist with ticketing, safety protocols, and handling visitor feedback. Strong communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a visitor services information assistant?

To thrive as a Visitor Services Information Assistant, you need strong customer service abilities, knowledge of the facility or organization's offerings, and typically a high school diploma or equivalent. Familiarity with ticketing systems, reservation software, and basic office applications is often required. Excellent communication, patience, and problem-solving skills help create a welcoming environment for diverse visitors. These competencies are vital for ensuring positive visitor experiences, efficient operations, and effective delivery of information.

What are the most common challenges faced by visitor services information assistants, and how can they be managed?

Visitor Services Information Assistants often encounter high visitor volumes, diverse inquiries, and occasional challenging interactions. Managing these challenges typically involves strong communication skills, patience, and adaptability to handle a wide range of visitor needs efficiently. Staying informed about current exhibitions, facility updates, and safety procedures also helps in providing accurate information. Many organizations offer ongoing training and support from supervisors or team leads, making it easier to navigate demanding situations while maintaining excellent customer service.

What is the difference between Visitor Services Information Assistant vs Visitor Services Associate?

AspectVisitor Services Information AssistantVisitor Services Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseum, gallery, or cultural site; front desk or information deskMuseum, gallery, or cultural site; front-line customer interaction
Employer & Industry UsageCommonly employed in cultural institutions to assist visitorsSimilar roles in cultural and entertainment venues, often overlapping with Visitor Services Information Assistant
Search & Comparison IntentUnderstanding roles assisting visitors with information and directionsSimilar role focusing on visitor assistance and customer service

The Visitor Services Information Assistant and Visitor Services Associate roles are quite similar, both working in cultural or entertainment venues to assist visitors. The main differences are minimal and often depend on specific employer terminology. Both positions require customer service skills and work in front-line environments, making them interchangeable in many contexts.

What cities are hiring for Visitor Services Information Assistant jobs?

Cities with the most Visitor Services Information Assistant job openings:

What states have the most Visitor Services Information Assistant jobs?

States with the most job openings for Visitor Services Information Assistant jobs include:

What are popular job titles related to Visitor Services Information Assistant jobs?

For Visitor Services Information Assistant jobs, the most frequently searched job titles are:

Visitor Services Information Assistant jobs near you
Infographic showing various Visitor Services Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,383 per year, or $16.5 per hour.

Visitor Services Information Assistant

Cheyenne, OK • On-site

USDA
Public Administration • 10K+ employees
Learn more about USDAexternal

$30K - $31K/yr

Other

Posted 5 days ago

United States Department Of Agriculture rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

457th of 857 rated public administrative organizations

Job description

Duties

Help

Duties described are at the target grade, GS-05.

Disseminate information.

Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention.

Meets visitors and independently replies, either verbally or in writing, to phone and mail inquiries requesting general information about Forest Service activities, programs, and policies.

Inventories and prepares reports on the annual volumes of use, trends in public information needs, and public response to existing information output.

Filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.

What United States Department Of Agriculture employees say

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Benefits

Hours and flexibility

Workplace

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