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Visitor Services Information Assistant Jobs (NOW HIRING)

Bandana

Visitor Services Manager

Manhattan, NY · On-site

$34.61/hr

Prepare daily operating plan including distribution of all relevant, accurate and updated information. * Act as "Manager on Duty" for all Visitor Services Operations when scheduled. * Ensure all ...

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Nevada Museum Of Art

Visitor Services Officer

Reno, NV · On-site

$14.25 - $16.50/hr

Share information about exhibitions, programs, and Museum spaces. * Maintain awareness of gallery ... Respond calmly and appropriately to emergencies and assist with established emergency procedures.

Duke University

Visitor Services Lead

Durham, NC

$20.60 - $28.65/hr

Share exhibition and event details, assist guests with special needs, enforce policies, and ... Additional information and reasonable accommodation(s) can be requested with Duke Access and ...

Duke University

Visitor Services Lead

Durham, NC · On-site

$20.60 - $28.65/hr

Share exhibition and event details, assist guests with special needs, enforce policies, and ... Additional information and reasonable accommodation(s) can be requested with Duke Access and ...

Scripps College

Visitor Services Associate

Claremont, CA

$23.35 - $25.95/hr

This information is intended to describe the key responsibilities of the position. The list of ... Facilitate ongoing visitor engagement with the Gallery and Scripps College collections. * Assist ...

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Visitor Services Information Assistant information

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$30K

$34.4K

$36K

How much do visitor services information assistant jobs pay per year?

As of Jul 26, 2026, the average yearly pay for visitor services information assistant in the United States is $34,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Visitor Services Information Assistant vs Visitor Services Associate?

AspectVisitor Services Information AssistantVisitor Services Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseum, gallery, or cultural site; front desk or information deskMuseum, gallery, or cultural site; front-line customer interaction
Employer & Industry UsageCommonly employed in cultural institutions to assist visitorsSimilar roles in cultural and entertainment venues, often overlapping with Visitor Services Information Assistant
Search & Comparison IntentUnderstanding roles assisting visitors with information and directionsSimilar role focusing on visitor assistance and customer service

The Visitor Services Information Assistant and Visitor Services Associate roles are quite similar, both working in cultural or entertainment venues to assist visitors. The main differences are minimal and often depend on specific employer terminology. Both positions require customer service skills and work in front-line environments, making them interchangeable in many contexts.

What are the key skills and qualifications needed to thrive as a Visitor Services Information Assistant, and why are they important?

To thrive as a Visitor Services Information Assistant, you need strong customer service abilities, knowledge of the facility or organization's offerings, and typically a high school diploma or equivalent. Familiarity with ticketing systems, reservation software, and basic office applications is often required. Excellent communication, patience, and problem-solving skills help create a welcoming environment for diverse visitors. These competencies are vital for ensuring positive visitor experiences, efficient operations, and effective delivery of information.

What are the most common challenges faced by Visitor Services Information Assistants, and how can they be managed?

Visitor Services Information Assistants often encounter high visitor volumes, diverse inquiries, and occasional challenging interactions. Managing these challenges typically involves strong communication skills, patience, and adaptability to handle a wide range of visitor needs efficiently. Staying informed about current exhibitions, facility updates, and safety procedures also helps in providing accurate information. Many organizations offer ongoing training and support from supervisors or team leads, making it easier to navigate demanding situations while maintaining excellent customer service.

What are Visitor Services Information Assistants?

Visitor Services Information Assistants are professionals who provide information and support to visitors at places such as museums, galleries, parks, and tourist attractions. Their responsibilities typically include greeting guests, answering questions, providing directions, and sharing information about exhibits, events, or facilities. They play a key role in ensuring visitors have a positive and informative experience. Additionally, they may assist with ticketing, safety protocols, and handling visitor feedback. Strong communication and customer service skills are essential for this role.
More about Visitor Services Information Assistant jobs
What cities are hiring for Visitor Services Information Assistant jobs? Cities with the most Visitor Services Information Assistant job openings:
What states have the most Visitor Services Information Assistant jobs? States with the most job openings for Visitor Services Information Assistant jobs include:
What job categories do people searching Visitor Services Information Assistant jobs look for? The top searched job categories for Visitor Services Information Assistant jobs are:
Visitor Services Information Assistant jobs near you
Infographic showing various Visitor Services Information Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,383 per year, or $16.5 per hour.
Visitor Services Coordinator

Visitor Services Coordinator

Visit Corpus Christi

Corpus Christi, TX

$14.25 - $17/hr

Part-time

Posted 19 days ago

Job description

Gulf Coaster (Part-Time)


Department: Visitor Services
Reports to: Visitor Services Manager
Location: Visit Corpus Christi Office


Position Overview
The Visitor Services Coordinator position plays a key role in creating a welcoming and informative experience for all guests of Visit Corpus Christi. This part-time position serves as the primary point of contact for visitors, providing exceptional customer service, accurate information, and efficient front-of-house operations. In addition to assisting visitors across multiple segments, the Visitor Services Coordinator will support administrative and operational functions that contribute to the success of the Visit Corpus Christi team.


Key Responsibilities
Visitor Services & Customer Support

  • Greet and assist visitors, providing information about attractions, events, accommodations, and local experiences
  • Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
  • Respond to social media inquiries on multiple platforms
  • Collect survey responses from residents and visitors at local events and track referral information
  • Deliver maps, visitor guides, and other visitor information to industry partners
  • Provide event support through setup, teardown, and onsite logistics
  • Drive a Visit Corpus Christi 6-seater golf cart to events for activation purposes
  • Track, monitor, and deliver promotional items

Organizational Administrative Support

  • Assist with general office operations including filing, mail distribution, andorganizing communal spaces
  • Maintain supply inventory and perform office shopping to restock necessary items for the team, including stocking supply areas
  • Coordinate and pick up lunches, catering orders, or refreshments for internal meetings
  • Provide receptionist coverage as needed
  • Sales & Destination Services Support
  • Frequently update the Sports Event Calendar
  • Support Destination Services by assembling bags, group packets, signage, and event materials
  • Staffing welcome booths, providing onsite hospitality support during conferences, tournaments, and large group events

Marketing Support

  • Provide support during marketing activations or public engagement events
  • Participate in occasional marketing video content or social media

Required Skills & Qualifications

  • Strong customer service and interpersonal skills
  • Excellent verbal and written communication abilities
  • Strong organization skills and attention to detail
  • Ability to multitask and remain professional under pressure
  • Proficiency in Microsoft Office Suite and general office software
  • Valid driver's license
  • Previous experience in customer service, hospitality, tourism, or a related fieldpreferred
  • Must be at least 18 years of age

Schedule

  • Position Type: Part-Time
  • Schedule: Flexible hours, including some weekends and evenings

Apply