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Visitor Services Information Assistant Jobs (NOW HIRING)

Sweet Briar College

Position Title Sports Information Assistant PT Seasonal Department Athletics Reports To Director of ... Provide exceptional customer service to coaches, officials, student-athletes, and spectators.

Kelly Services

Visitor Ambassador

Lawrenceburg, KY · On-site

$16.95/hr

Kelly Services is seeking a personable and dependable Visitor Ambassador to support our client ... Handle cash, maintain inventory, and support merchandise displays * Assist with guest inquiries ...

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Visitor Services Information Assistant information

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$30K

$34.4K

$36K

How much do visitor services information assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for visitor services information assistant in the United States is $34,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Visitor Services Information Assistant vs Visitor Services Associate?

AspectVisitor Services Information AssistantVisitor Services Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseum, gallery, or cultural site; front desk or information deskMuseum, gallery, or cultural site; front-line customer interaction
Employer & Industry UsageCommonly employed in cultural institutions to assist visitorsSimilar roles in cultural and entertainment venues, often overlapping with Visitor Services Information Assistant
Search & Comparison IntentUnderstanding roles assisting visitors with information and directionsSimilar role focusing on visitor assistance and customer service

The Visitor Services Information Assistant and Visitor Services Associate roles are quite similar, both working in cultural or entertainment venues to assist visitors. The main differences are minimal and often depend on specific employer terminology. Both positions require customer service skills and work in front-line environments, making them interchangeable in many contexts.

What are the key skills and qualifications needed to thrive as a visitor services information assistant?

To thrive as a Visitor Services Information Assistant, you need strong customer service abilities, knowledge of the facility or organization's offerings, and typically a high school diploma or equivalent. Familiarity with ticketing systems, reservation software, and basic office applications is often required. Excellent communication, patience, and problem-solving skills help create a welcoming environment for diverse visitors. These competencies are vital for ensuring positive visitor experiences, efficient operations, and effective delivery of information.

What are the most common challenges faced by visitor services information assistants, and how can they be managed?

Visitor Services Information Assistants often encounter high visitor volumes, diverse inquiries, and occasional challenging interactions. Managing these challenges typically involves strong communication skills, patience, and adaptability to handle a wide range of visitor needs efficiently. Staying informed about current exhibitions, facility updates, and safety procedures also helps in providing accurate information. Many organizations offer ongoing training and support from supervisors or team leads, making it easier to navigate demanding situations while maintaining excellent customer service.

What is a visitor services information assistant?

Visitor Services Information Assistants are professionals who provide information and support to visitors at places such as museums, galleries, parks, and tourist attractions. Their responsibilities typically include greeting guests, answering questions, providing directions, and sharing information about exhibits, events, or facilities. They play a key role in ensuring visitors have a positive and informative experience. Additionally, they may assist with ticketing, safety protocols, and handling visitor feedback. Strong communication and customer service skills are essential for this role.
More about Visitor Services Information Assistant jobs
What cities are hiring for Visitor Services Information Assistant jobs? Cities with the most Visitor Services Information Assistant job openings:
What states have the most Visitor Services Information Assistant jobs? States with the most job openings for Visitor Services Information Assistant jobs include:
What job categories do people searching Visitor Services Information Assistant jobs look for? The top searched job categories for Visitor Services Information Assistant jobs are:
Visitor Services Information Assistant jobs near you
Infographic showing various Visitor Services Information Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,383 per year, or $16.5 per hour.

Security Officer Visitor Services

Allied Universal

Woonsocket, RI • On-site

$17.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,551 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Visitor Services in Smithfield, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Security Professional in a healthcare location, where you will create a welcoming first impression while supporting security-related operations. You will greet visitors, manage access procedures, monitor activity, respond to questions, and communicate concerns with professionalism and care. Bring a reliable, people-first approach to a collaborative team that acts with integrity and helps maintain a secure environment for patients, visitors, and staff.
Position Type: Full Time
Pay Rate: $17.01 / Hour
Job Schedule:
DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM
What You'll Do:
  • Provide customer service at the front desk of a healthcare location by following site-specific security-related procedures, visitor protocols, and emergency response activities when appropriate.
  • Greet patients, visitors, vendors, and staff; verify identification and access authorization; issue visitor credentials; and maintain accurate visitor records in accordance with site policies.
  • Monitor access points, reception-area activity, and security-related systems, reporting unusual activity, access concerns, and facility issues to appropriate personnel.
  • Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, coordinating with site contacts and emergency responders as needed.
  • Provide directions and general assistance to patients and visitors while maintaining confidentiality and a professional presence in a healthcare environment.

Minimum Requirements:
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:
  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1646250

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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