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Museum Visitor Service Jobs (NOW HIRING)

St. Louis County

Museum Educator

Saint Louis, MO · On-site

$37K - $54K/yr

Museum Educators facilitate interpretative services to Museum visitors through guided tours and during programs and events (i.e., family programs, exhibit openings), engage visitors in a welcoming ...

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How much do museum visitor service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for museum visitor service in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is a museum visitor service?

Museum Visitor Service jobs involve assisting guests during their visit to a museum. Staff in these roles provide information about exhibits, ensure the safety and security of both visitors and artifacts, and often handle ticketing and guided tours. They serve as the primary point of contact for visitors, answering questions and resolving concerns to help ensure a positive and educational experience. Museum Visitor Service staff may also support special events and help enforce museum policies.

What are the key skills and qualifications needed to thrive as a museum visitor service professional?

To thrive as a Museum Visitor Service professional, you need strong customer service skills, attention to detail, and a basic understanding of art or history, often supported by a high school diploma or relevant experience. Familiarity with ticketing systems, point-of-sale (POS) software, and museum security protocols is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a welcoming and informative environment for visitors. These skills ensure visitors have a positive experience, support museum operations, and foster public engagement with exhibits.

How does a museum visitor service team member collaborate with other departments to enhance the visitor experience?

Museum Visitor Service team members work closely with education, curatorial, and security staff to ensure a seamless and engaging experience for guests. They often coordinate to provide accurate information, assist with special events, and address visitor needs or concerns in real time. Regular communication and teamwork are essential, as visitor service staff serve as a bridge between the public and the museum’s broader operations, helping to implement new exhibits, tours, or accessibility initiatives.
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Museum Visitor Service jobs near you
Infographic showing various Museum Visitor Service job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, 50% Part Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Museum Visitor Experience Assistant - Student Hourly

University of Kansas

Lawrence, KS • On-site

$13.50 - $15.50/hr

Full-time

Posted 2 days ago

New

University Of Kansas rating

8.3

Company rating: 8.3 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

127th of 618 rated colleges and universities

Job description

45% - Greet and engage museum visitors, process admission and membership contributions, answer questions about visiting the museum, schedule group visits, occasionally give tours, and open and close the museum.
45% - Restock the gift shop and process retail sales transactions, balance a cash drawer and prepare deposits, perform confidential data entry and financial tasks, and periodically monitor the museum galleries.
10% - Communicate and aid other museum staff, assist in set-up and breakdown for special museum events, assist in miscellaneous museum projects.,The Visitor Experience Assistant is responsible for creating a positive, memorable, and engaging experience for visitors at the KU Natural History Museum in Dyche Hall. They are required to greet and interact with visitors, answer questions regarding the museum and surrounding areas (in person, on the phone, and by email), and assist visitors with any needs they may have related to their visit. Occasionally Visitor Experience staff members (VEX) give guided tours through the museum. VEX are responsible for opening and closing the museum; restocking the museum gift shop and processing retail sales; tracking attendance and contributions; communicating with and aiding museum staff in other departments; and completing miscellaneous museum projects. Special events occur occasionally in the evenings and on weekends and VEX may be asked to assist with these programs.  
Eligible candidates must have availability to work shifts during the weekend, breaks, and in the summer.

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