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TikTok

Multimedia Arch Senior Frontend Engineer

San Jose, CA · On-site

$143K - $197K/yr

Responsibilities About the team The Multimedia Arch Web team is the innovation engine for TikTok's user-facing media technology on Web. We are responsible for the end-to-end web multimedia experience ...

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How much do multimedia tech jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for multimedia tech in the United States is $32.10, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $38.46 per hour, depending on experience, location, and employer.

What are some common challenges Multimedia Techs face when supporting live events, and how can they prepare for them?

Multimedia Techs often face challenges such as last-minute equipment issues, unpredictable venue acoustics, and rapidly changing event requirements during live productions. Preparing for these challenges involves thoroughly testing all multimedia equipment beforehand, having backup devices and cables ready, and maintaining clear communication with event coordinators and other technical staff. Staying adaptable, troubleshooting quickly under pressure, and documenting setups for future reference are key strategies that help Multimedia Techs succeed in dynamic event environments.

What are the key skills and qualifications needed to thrive as a Multimedia Tech, and why are they important?

To thrive as a Multimedia Tech, you need expertise in audio-visual systems, video production, and IT troubleshooting, often supported by a degree or certification in multimedia technology or a related field. Familiarity with industry-standard software (such as Adobe Creative Suite), hardware (like projectors and soundboards), and platforms for live streaming or conferencing is typically required. Strong problem-solving, teamwork, and communication skills help you effectively support events and collaborate with diverse users. These competencies ensure smooth operation, high-quality media experiences, and reliable technical support in various environments.

What is the difference between Multimedia Tech vs Video Editor?

AspectMultimedia TechVideo Editor
CredentialsAssociate's or Bachelor's in Multimedia, Communications, or related fieldsTypically a Bachelor's in Film, Media Production, or related areas
Work EnvironmentVaries from studios to corporate settings, involving multiple media formatsPrimarily in editing suites or post-production facilities
Industry UsageUsed across advertising, education, corporate, and entertainment sectorsFocused mainly on film, TV, and online video content
SkillsDesign, animation, audio, video editing, and multimedia softwareVideo editing, color correction, sound editing, and storytelling

Multimedia Tech professionals have a broader scope, working with various media formats and tools, while Video Editors specialize in editing video content. Both roles often overlap but serve different primary functions within media production.

What are Multimedia Techs?

Multimedia Techs, short for Multimedia Technicians, are professionals who set up, operate, and maintain equipment used for multimedia presentations, video conferencing, and audio/visual productions. They work with projectors, sound systems, recording devices, and computers to ensure seamless delivery of media content in various settings such as schools, corporate events, and live performances. Their responsibilities also include troubleshooting technical issues and providing on-site support during events. Multimedia Techs need strong technical skills, attention to detail, and the ability to work under pressure to ensure high-quality presentations.
More about Multimedia Tech jobs
What job categories do people searching Multimedia Tech jobs look for? The top searched job categories for Multimedia Tech jobs are:
Multimedia Tech jobs near you
Infographic showing various Multimedia Tech job openings in the United States as of June 2026, with employment types broken down into 12% Full Time, 6% Part Time, and 82% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,776 per year, or $32.1 per hour.
Multimedia Technology Support Specialist

Multimedia Technology Support Specialist

University of New England

Biddeford, ME • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

University Of New England rating

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

469th of 538 rated colleges and universities

Job description

Position Details
Position Information
Position Type
Professional Staff
Faculty Track
Position Title
Multimedia Technology Support Specialist
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
The Multimedia Technology Support Specialist is responsible for providing comprehensive audio-visual support for classroom activities, departmental functions, and routine meetings and events across two campuses. This position is part of the Network, Communications, and Infrastructure group within Information Technology Services and interacts with all members of the university community via phone, email, walk-up, and office visit support.
The Multimedia Technology Support Specialist serves as a hands-on technical resource focused exclusively on audio-visual systems and signal distribution, ensuring that A/V infrastructure operates reliably and effectively to support teaching, learning, and institutional operations. This role does not include support for classroom computers, end-user software, or general desktop IT issues, which are handled by other ITS teams. Technical experience includes basic network troubleshooting skills, conference call and webinar setup and support, understanding of signal flow and distribution, and familiarization with various A/V systems and technologies is essential to success in this role.
This is an on-site position located on our Portland, Maine campus.
About The University of New EnglandUNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
Benefits Overview
  • Multiple health and dental plan options, plus vision coverage.
  • Up to 8% retirement plan match.
  • Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
  • Educational benefits:
    • UNE tuition waiver for employees, spouses, and domestic partners

For more information about our outstanding benefits, please visit: UNE Benefits Overview
Responsibilities
Classroom A/V Systems Support and Maintenance
  • Provide orientations and training for faculty and staff on classroom A/V equipment, including projectors, displays, microphones, document cameras, and A/V control panels, ensuring users are confident and self-sufficient with available A/V tools.
  • Analyze, troubleshoot, and resolve issues with classroom A/V equipment such as projectors, displays, document cameras, A/V controllers and switches, signal distribution systems, and audio systems. Coordinate with desktop support teams when issues involve classroom computers or software.
  • Perform regular and pre-semester health checks on all classroom A/V systems, identifying areas needing equipment updates, repairs, or replacements.
  • Assist with classroom A/V upgrades, including installation, configuration, and testing of new A/V equipment, cabling, and signal distribution systems.
  • Ensure A/V systems comply with institutional cybersecurity policies, including device hardening, network segmentation, and identity-based access controls where applicable.

Conference Call, Webinar, and Event A/V Support
  • Set up, operate, and support audio-visual equipment for conference calls, webinars, video conferences, and special events across both campuses.
  • Coordinate with event organizers and departmental staff to determine A/V requirements, prepare equipment, and provide on-site technical support during events.
  • Troubleshoot connectivity and audio/video quality issues during live events and conference calls, ensuring minimal disruption to participants.
  • Maintain and support video conferencing platforms and collaboration tools used by the university community, including Zoom, Microsoft Teams, and similar technologies.
  • Documentation, Inventory, and Technology Research
  • Create and maintain documentation for A/V training materials, troubleshooting guides, and standard operating procedures.
  • Create and maintain an organized inventory of backup equipment to support existing classroom and event A/V infrastructure.
  • Research new A/V technologies, products, and industry best practices; make recommendations to the University Technology Director for equipment upgrades and improvements.
  • Perform network troubleshooting related to A/V systems in coordination with the Network, Communications, and Infrastructure team, including diagnosing connectivity issues with networked projectors, displays, streaming devices, and A/V-over-IP systems.
  • Assist in lifecycle planning, budgeting, and replacement strategies for A/V equipment.
  • Network and Infrastructure Coordination
  • Coordinate with the Network, Communications, and Infrastructure team on A/V network requirements, VLAN configurations, bandwidth needs, and port activations for A/V equipment.
  • Support the installation, termination, and testing of A/V cabling infrastructure, including HDMI, HDBaseT, Cat6, and fiber optic runs, in alignment with campus infrastructure standards.
  • Participate in infrastructure planning for new construction and renovation projects, providing A/V requirements and specifications to the infrastructure team.
  • Ensure A/V systems conform to campus network security policies, device management standards, and infrastructure change management processes.

Customer Service and Campus Collaboration
  • Provide prompt, courteous, and professional technical support to faculty, staff, and students via phone, email, walk-up, and office visit interactions.
  • Work collaboratively with Network, Communications, and Infrastructure team members and other ITS staff across both campuses to ensure consistent A/V service delivery and shared knowledge of equipment and procedures.
  • Communicate effectively with non-technical users, translating complex A/V issues into clear language and guiding users through solutions.
  • Escalate complex technical issues to senior IT staff or external vendors as appropriate, and follow up to ensure timely resolution.
  • Manage and track all A/V incidents and service requests through the institutional ticketing system, ensuring timely resolution and documentation.
  • Meet defined service levels (SLAs) for classroom readiness and event support.
  • Other duties as assigned

Qualifications
  • Bachelor's degree preferred, or a combination of four years of experience and education supporting A/V and media technology.
  • Basic understanding of network fundamentals, including IP addressing, DHCP, VLANs, and wired/wireless connectivity as related to networked A/V systems and infrastructure.
  • Basic understanding of A/V signal flow, cabling standards (HDMI, HDBaseT, Cat6, fiber), and signal distribution concepts.
  • Outstanding customer service skills with a patient, professional demeanor when working with users of varying technical abilities.
  • Excellent troubleshooting skills with the ability to diagnose and resolve A/V hardware, signal, and connectivity issues in a timely manner.
  • Excellent written and verbal communication skills.
  • Hands-on experience with projectors, displays, A/V control systems, audio equipment, video conferencing systems, cabling infrastructure, and signal distribution equipment.
  • Ability to work effectively both independently and as part of a team in a fast-paced, service-oriented environment.
  • Strong organizational skills with the ability to manage multiple priorities, maintain detailed records, and follow through on tasks.

Preferred Qualifications
  • Extron A/V Associate certification.
  • CTS (Certified Technology Specialist) certification from AVIXA.
  • Experience supporting A/V systems in a higher education or similarly complex institutional environment.
  • Familiarity with Crestron, Extron, or similar A/V control system platforms.
  • Experience with digital signage systems and content management for display networks.
  • Knowledge of audio system design principles, including microphone types, speaker placement, and acoustic considerations for classrooms and event spaces.
  • Experience with streaming technologies and lecture capture systems.
  • Experience with A/V-over-IP systems (such as Dante, AES67, or NDI) and networked audio/video distribution.
  • CompTIA Network+ certification or equivalent networking knowledge.

EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
Additional Note
This position is not eligible for H-1B visa sponsorship.
Posting Detail Information
Posting Number
2022PS0886P
Open Date
05/06/2026
Close Date
Open Until Filled
Yes

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