... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Quick apply
... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Customer Success Manager
Columbus, OH · On-site
... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Customer Success Manager
Columbus, OH · On-site
... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Customer Success Manager
Columbus, OH · On-site
... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Customer Success Manager
Columbus, OH · On-site
... multifamily risk compliance industry. You'll also have the opportunity to contribute to the ... Operations & Stakeholder Management * Provide clear, data-driven updates on the progress of monthly ...
New
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Quick apply
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
Columbus, OH · On-site
$15 - $20.25/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
Columbus, OH · On-site
$15 - $20.25/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Quick apply
Customer Service Representative
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
$15 - $20.25/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
$15 - $20.25/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
Customer Service Representative (12 PM - 8 PM)
Columbus, OH · On-site
$15.50 - $21/hr
... the multifamily risk compliance industry, and you will have the opportunity to help develop the ... Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and ...
FHA Sr. Underwriter - MAP (Commercial Real Estate)
Cleveland, OH · On-site
$113K/yr
Perform due diligence for proposed multifamily FHA-insured loans, including analyzing proposed ... portfolio risk management. * Maintain productive relationships with all partners, including ...
FHA Sr. Underwriter - MAP (Commercial Real Estate)
Cleveland, OH · On-site
$113K/yr
Perform due diligence for proposed multifamily FHA-insured loans, including analyzing proposed ... portfolio risk management. * Maintain productive relationships with all partners, including ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
Property Manager - The Pointe
Hilliard, OH · On-site
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
Property Manager - The Pointe
Hilliard, OH · On-site
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
The Team Leader is responsible for oversight of all components of risk inherent to community ... Demonstrated technical expertise in the area of Low Income Housing Tax Credit and multifamily real ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
... concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ... Knowledge of multifamily property management practices and processes: Fair Housing laws and ...
Groundskeeper
Columbus, OH · On-site
$14.25 - $18.25/hr
Multifamily Status: Non-Exempt JOB SUMMARY: This role is responsible for maintaining the appearance ... Participate in safety and risk management meetings and training in compliance with OSHA and company ...
Groundskeeper
Columbus, OH · On-site
$14.25 - $18.25/hr
Multifamily Status: Non-Exempt JOB SUMMARY: This role is responsible for maintaining the appearance ... Participate in safety and risk management meetings and training in compliance with OSHA and company ...
Multifamily Risk Management information
What are the key skills and qualifications needed to thrive in Multifamily Risk Management, and why are they important?
To excel in Multifamily Risk Management, you need expertise in real estate finance, property analysis, and risk assessment, typically supported by a degree in finance, business, or a related field. Familiarity with risk modeling software, property management systems, and industry certifications like ARM (Accredited Residential Manager) are valuable. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart. These competencies are critical for identifying, mitigating, and communicating potential risks to protect asset value and ensure regulatory compliance in multifamily housing portfolios.
What are common challenges faced in a Multifamily Risk Management role and how can they be addressed?
Professionals in Multifamily Risk Management often encounter challenges such as assessing diverse property risks, staying current with regulatory changes, and coordinating with multiple stakeholders like property managers, lenders, and insurance providers. Addressing these challenges requires strong analytical skills, clear communication, and ongoing education on industry standards and compliance. Building strong relationships with team members and external partners, as well as leveraging technology for risk assessment, can help streamline processes and mitigate potential issues.
What is multifamily risk management?
Multifamily risk management involves identifying, assessing, and mitigating potential risks that can impact multifamily properties, such as apartment complexes or condominiums. This includes addressing financial, operational, regulatory, and environmental risks to ensure the property's value and profitability are protected. Professionals in this field work to minimize losses from events like natural disasters, tenant issues, legal liabilities, and market fluctuations by implementing insurance strategies, compliance measures, and proactive maintenance plans.
What is the difference between Multifamily Risk Management vs Multifamily Underwriting?
| Aspect | Multifamily Risk Management | Multifamily Underwriting |
|---|---|---|
| Primary Focus | Identifying and mitigating risks related to multifamily property investments and operations | Assessing financial viability and determining loan or investment terms for multifamily properties |
| Required Credentials | Risk management certifications, property management experience, knowledge of insurance and safety protocols | Financial analysis certifications, real estate licenses, underwriting training |
| Work Environment | Property sites, insurance companies, risk consulting firms | Banking institutions, lending departments, real estate investment firms |
While both roles involve multifamily properties, Multifamily Risk Management focuses on minimizing risks associated with property operations and safety, whereas Multifamily Underwriting concentrates on evaluating financial risks to determine loan or investment terms.
What are popular job titles related to Multifamily Risk Management jobs in Ohio? For Multifamily Risk Management jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Multifamily Risk Management jobs in Ohio look for? The top searched job categories for Multifamily Risk Management jobs in Ohio are:
What cities in Ohio are hiring for Multifamily Risk Management jobs? Cities in Ohio with the most Multifamily Risk Management job openings:
Job description
Who We Are:
Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.
We've built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.
That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego.
Foxen isn't for everyone. But for the people it's for, it's a supportive place to grow.
What You'll Do:As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance, training property teams, onboarding new properties, and providing overall oversight for an assigned portfolio of communities.
As a key member of a growing team of entrepreneurial professionals, you'll help drive innovation in the multifamily risk compliance industry. You'll also have the opportunity to contribute to the development and enhancement of the company's operational platform, helping shape the future of our products and services.
Your Responsibilities:Customer Relationship & Adoption
- Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries.
- Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience.
- Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents.
Portfolio Health & Compliance
- Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs).
- Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk.
- Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success.
Operations & Stakeholder Management
- Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives.
- Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges.
- Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements.
- Strong communication and interpersonal skills (friendly, personable, positive personality).
- Excellent organizational and time management skills, and the ability to prioritize and multi-task.
- Positive attitude with a willingness to quickly learn and adapt to new systems.
- Previous customer service experience strongly preferred.
- Previous experience as a Customer Success Manager or in Property Management preferred.
About Foxen
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2018