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Multi Unit Restaurant Director Jobs (NOW HIRING)

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

Franchisee/District Manager/Director of Operations A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager ...

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Multi Unit Restaurant Director information

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$22.5K

$76.3K

$147K

How much do multi unit restaurant director jobs pay per year?

As of Jun 8, 2026, the average yearly pay for multi unit restaurant director in the United States is $76,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Unit Restaurant Director, and why are they important?

To thrive as a Multi Unit Restaurant Director, you need strong leadership, operations management experience, and a background in hospitality or business, often supported by a bachelor’s degree. Familiarity with POS systems, inventory management software, and industry-standard compliance certifications such as ServSafe is highly valued. Excellent communication, problem-solving, and the ability to motivate diverse teams are standout soft skills. These skills ensure consistent operational success, financial performance, and high-quality guest experiences across multiple locations.

What is a Multi Unit Restaurant Director?

A Multi Unit Restaurant Director is a senior management professional responsible for overseeing the operations of multiple restaurant locations within a company or franchise. They ensure each unit meets company standards for quality, customer service, and profitability. Their duties include setting operational goals, developing and mentoring managers, analyzing financial performance, and implementing policies to drive business growth. This role requires strong leadership, strategic planning, and excellent communication skills to coordinate teams across various locations.

What is the difference between Multi Unit Restaurant Director vs Restaurant Operations Manager?

AspectMulti Unit Restaurant DirectorRestaurant Operations Manager
CredentialsExperience in multi-location management, leadership skillsExperience in restaurant operations, management certifications
Work EnvironmentOversees multiple restaurant locations, strategic planningManages daily operations at a single restaurant or few locations
Employer & Industry UsageCommon in large restaurant chains, franchise groupsFound in various restaurant settings, including independent and chain restaurants
Search & Comparison IntentUnderstanding multi-location leadership rolesManaging daily restaurant operations

The Multi Unit Restaurant Director typically oversees multiple restaurant locations, focusing on strategic growth and high-level management. In contrast, the Restaurant Operations Manager handles daily operations at one or a few locations, emphasizing staff management and customer service. Both roles require restaurant management experience, but the Director's role is broader, often involving higher-level planning and coordination across multiple sites.

How does a Multi Unit Restaurant Director balance oversight across multiple locations while ensuring consistent operational standards?

A Multi Unit Restaurant Director typically manages several restaurant locations by setting clear operational standards, conducting regular site visits, and maintaining close communication with each unit’s management team. They use performance metrics and standardized training to ensure consistency in customer service, food quality, and safety. Effective delegation and fostering a culture of accountability among store managers are key to handling challenges such as variable staffing, localized issues, and implementing company-wide initiatives. Directors also leverage technology, such as reporting dashboards, to monitor performance remotely and proactively address issues before they escalate.
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Multi Unit Restaurant Manager

Multi Unit Restaurant Manager

Baskin Robbins

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision

Posted 12 days ago


Baskin-Robbins rating

5.1

Company rating: 5.1 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

27th of 42 rated dessert shops


Job description

Overview

Position Title: Multi Unit Restaurant Manager

Generally Reports To: Franchisee/District Manager/Director of Operations

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers

Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability

Understand local marketing area and competitor trends

Establish sales and service goals with franchise owners and restaurant managers

Provides great guest service and resolves issues

Lead team meetings

Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing window

Develop business plans for their portfolio and develop action plans with franchise owners.

Drive a clear vision and clearly communicates to the team

Engages with Dunkin' Brands Field Operations team as appropriate

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant managers

Plan, monitor, appraise and review restaurant employee performance

Manage and coordinate the Restaurant Management team to support their restaurant performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

3 years previous multi-unit or similar experience in retail, restaurant or hospitality

College degree preferred

Key Competencies

Strong analytical skills and business acumen

Works well with others in a fun, fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and embrace change

Guest focused

Ability to train and develop a team

Time management

Problem solving

Motivating others


Employee Perks

Bonus

Car Allowance

Phone Allowance

Additional Perks: [Healthcare,Vision, Dental, Etc]

Employment Type: FULL_TIME

What Baskin-Robbins employees say

Pay

Benefits

Hours and flexibility

Workplace

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