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Multi Unit Operations Manager Jobs in Washington

SSP Group

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year-end bonus potential * Comprehensive benefits package Be the leader who elevates leaders. SSP America ...

SSP America

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year-end bonus potential * Comprehensive benefits package Be the leader who elevates leaders. SSP America ...

Dufry

Multi-Unit F&B Manager I

Baltimore, MD · On-site

$75K - $91K/yr

The purpose of the F&B Multi-Unit Manager I role is to act as an intermediary position for the location's Senior/Director of Operations within a geographically recognized section or subsection of a ...

Dufry

Multi-Unit F&B Manager I

Baltimore, MD

$75K - $91K/yr

The purpose of the F&B Multi-Unit Manager I role is to act as an intermediary position for the location's Senior/Director of Operations within a geographically recognized section or subsection of a ...

VIO Med Spa

Multi-Unit Med Spa Manager

Woodbridge, VA · On-site

$75K - $115K/yr

Spa Operations Position Title: Multi-Unit Med Spa Manager Reports to: Owner/Franchisee Coordinate Positions: Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner ...

PDS Health

Operations Manager

Fairfax, VA · On-site

Overview The role of the Operations Manager is to achieve or exceed the budgeted financial ... In lieu of degree, 3+ years of managerial multi-unit retail experience Preferred * Previous work ...

PDS Health

Operations Manager

Fairfax, VA · On-site

$63K/yr

The role of the Operations Manager is to achieve or exceed the budgeted financial performance in ... In lieu of degree, 3+ years of managerial multi-unit retail experience Preferred * Previous work ...

Topgolf

Assistant General Manager

Germantown, MD · On-site

Assistant General Manager Topgolf is a sports entertainment company that has changed how millions ... Proven track record of leading multi-unit operations in a high-volume environment * Ability to ...

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Multi Unit Operations Manager information

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
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Infographic showing various Multi Unit Operations Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Multi-Unit General Manager

Van Leeuwen Ice Cream

Washington, DC • On-site

$78K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations opening in our growing Washington D.C market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

  • Completes store operational requirements by scheduling and assigning stations for employees
  • Maintains store staff by recruiting, selecting, orienting, and training employees
  • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
  • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
  • Upholds excellent standard of customer service
  • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
  • Maintains a safe and clean environment for customers and employees
  • Rolls out new menu items to team members and communicates these changes throughout the retail space
  • Processes weekly payroll in a timely and accurate manner
  • Orders and maintains uniform supply and successfully holds all employees to uniform standard
  • Addresses all maintenance issues

JOB REQUIREMENTS

  • ServSafe Manager Food Handlers license required
  • 2+ years of experience in a food retail management role preferred
  • Prior experience managing a team required
  • Excellent communication and problem-solving skills
  • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
  • Able to push/pull/lift 50 lbs of weight regularly
  • Stand for extended periods of time regularly
  • Walk up and down stairs regularly 
  • Stand, bend and reach for prolonged periods of time
  • Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

  • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
  • Medical, Dental + Vision Insurance with 70% Employer Contribution
  • 401k with up to 4% Employer Match
  • Cell Phone Reimbursement Plan
  • Paid Time Off - 3 Weeks / 120 Hours Total
  • Paid Sick Time
  • Yearly Performance Reviews

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