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Manager Cigar information

What is a manager cigar?

A Manager Cigar is responsible for overseeing the operations of a cigar shop, lounge, or department within a retail environment. Their duties typically include managing inventory, supervising staff, ensuring compliance with tobacco regulations, and providing excellent customer service. They may also be involved in marketing, event planning, and educating customers about different cigar products. Strong leadership, organizational, and sales skills are important for success in this role.

What are the key skills and qualifications needed to thrive as a cigar shop manager?

To thrive as a Cigar Shop Manager, you need strong retail management experience, product knowledge about cigars and tobacco, and often a background in sales or hospitality. Familiarity with point-of-sale (POS) systems, inventory management software, and possibly certifications in tobacco handling or retail operations are typically required. Outstanding customer service, leadership, and communication skills help build client loyalty and maintain a motivated team. These competencies ensure efficient shop operations, regulatory compliance, and a superior customer experience in a specialized retail environment.

What are some common challenges faced by a manager cigar in overseeing retail cigar operations?

A Manager Cigar often encounters challenges such as ensuring compliance with tobacco regulations, managing inventory of premium products, and providing excellent customer service to a discerning clientele. Balancing staff scheduling, maintaining product freshness, and organizing special events or tastings are also key aspects of the role. Success requires strong communication skills, attention to detail, and the ability to build relationships with both customers and suppliers in a niche retail environment.

What is the difference between Manager Cigar vs Retail Store Manager?

AspectManager CigarRetail Store Manager
CredentialsExperience in cigar industry, sales, and customer serviceExperience in retail management, sales, and staff supervision
Work EnvironmentLuxury cigar shops, specialty stores, or high-end retailVarious retail settings including clothing, electronics, and general merchandise stores
Industry UsagePrimarily in cigar and luxury tobacco retailAcross multiple retail sectors

Manager Cigar roles focus on managing cigar sales, customer experience, and inventory in luxury cigar shops, requiring industry-specific knowledge. Retail Store Managers oversee overall store operations, staff, and sales across diverse retail environments. While both roles involve sales and staff management, Manager Cigar positions demand specialized knowledge of cigars and tobacco products, whereas Retail Store Managers require broader retail management skills.

What are popular job titles related to Manager Cigar jobs in Washington?

For Manager Cigar jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Manager Cigar jobs in Washington look for?

The top searched job categories for Manager Cigar jobs in Washington are:

Manager Cigar jobs near you

Surveillance Shift Manager - Maryland

Hanover, MD • On-site

Live! Casino and Hotel Maryland
See more jobs at Live! Casino and Hotel Marylandexternal

$70K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Min CompensationUSD $51,273.00/Yr.Max CompensationUSD $70,721.00/Yr.Overview

Why We Need Your Talents:

The Surveillance Shift Manager plays a key leadership role in protecting the integrity, safety, and operational excellence of Live! Casino & Hotel. Your ability to guide Surveillance team members, oversee critical monitoring systems, and enforce regulatory and internal control standards ensures that the property remains secure and compliant around the clock. Through vigilant observation, decisive action, and strong supervision of daily shift operations, you help safeguard company assets, support a fair and trustworthy gaming environment, and uphold the high standards of professionalism and accountability that define the Live! brand.

Responsibilities

Where You'll Make an Impact:

  • Supervises a team of Surveillance Supervisors, Operators and/or Technicians in performance of their duties on an assigned shift.
  • Responsible for supervising the monitoring and operations of CCTV and alarm systems.
  • Supervision of staff to include shift scheduling and maintaining proper staffing levels across all shifts.
  • Supervises department team members and procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and the guests.
  • Review surveillance department actions, personnel and processes with Manager.
  • Understand all department operational logistics and supervise, monitor and report as appropriate.
  • Meet with departmental management and leaders as necessary.
  • Other duties as assigned.

Skills to Help You Succeed:

  • Ability to analyze and interpret departmental needs and result.
  • Ability to solve routine problems.
  • Ability to maintain mental concentration for significant periods of time.
  • Ability to perform assigned duties under frequent time pressure.
  • Ability to work all shifts on a rotating basis as designated.
Qualifications

Must-Haves:

  • Two (2) year associates degree or technical degree in a related fields or equivalent work experience.
  • Four (4) to eight (8) years' experience in table games and casino surveillance.
  • Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
  • Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency. 

Physical Requirements:

  • Must be able to sit for long periods of time.
  • Must be able to work in a confined space with low lighting.
  • Must be able to lift and/or carry up to 30lbs.
  • Must have excellent vision and hearing.
  • Must be able to grasp, handle, and reach with hands and fingers.
  • Must be able to stand and walk 30% of the time.

Working Conditions:

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
What We Offer

Perks We Offer You

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
    • Free Basic Life Insurance
    • Free Short Term & Long-Term Disability
    • Generous retirement savings options
    • Paid Time Off
    • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
Employment Type: FULL_TIME

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