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Multi Unit Manager Jobs in Spring Hill, TN (NOW HIRING)

H&R Block

Multi-Office Leader

Franklin, TN · On-site

... teams in a multi-unit retail, service, or operations environment with accountability for ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

H&R Block

Multi-Office Leader

Nashville, TN · On-site

... teams in a multi-unit retail, service, or operations environment with accountability for ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

H&R Block

Multi-Office Leader

Smyrna, TN · On-site

... teams in a multi-unit retail, service, or operations environment with accountability for ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

H&R Block

Multi-Office Leader

Nashville, TN · On-site

... teams in a multi-unit retail, service, or operations environment with accountability for ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

H&R Block

Multi-Office Leader

Columbia, TN · On-site

... teams in a multi-unit retail, service, or operations environment with accountability for ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

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Showing results 21-40

All JobsMulti Unit JobsMulti Unit Manager JobsMulti Unit Manager Jobs in Spring Hill, TN

Multi Unit Manager information

See Spring Hill, TN salary details

$36.7K

$68.1K

$95.9K

How much do multi unit manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for multi unit manager in Spring Hill, TN is $68,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $65,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a multi unit manager?

To thrive as a Multi Unit Manager, you need strong leadership, operational management experience, and a background in business or hospitality, often supported by a relevant degree. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required. Exceptional communication, problem-solving abilities, and the capacity to motivate and develop teams are key soft skills for this role. These skills are vital for ensuring consistent performance, profitability, and customer satisfaction across multiple locations.

What are some common challenges faced by multi unit managers, and how can they effectively address them?

Multi Unit Managers often face the challenge of maintaining consistent operational standards and company culture across several locations. Balancing time between sites, ensuring staff engagement, and adapting to the unique demands of each unit can be demanding. Effective communication, delegation, and regular site visits are key strategies to overcome these challenges. Additionally, leveraging technology for real-time reporting and fostering strong relationships with each unit's leadership can help ensure smooth operations and overall success.

What is the difference between Multi Unit Manager vs Store Manager?

AspectMulti Unit ManagerStore Manager
CredentialsExperience in multi-location oversight, relevant industry certificationsCustomer service, retail management certifications often required
Work EnvironmentOversees multiple locations, travel involvedManages a single store, primarily on-site
Employer & Industry UsageCommon in retail, hospitality, food servicePrimarily in retail, grocery, and hospitality sectors

The main difference is that a Multi Unit Manager oversees multiple locations, focusing on strategic coordination and overall performance, while a Store Manager manages daily operations of a single store. Both roles require leadership skills and industry experience, but the Multi Unit Manager's scope is broader, often involving travel and higher-level planning.

What is a multi-unit manager?

A multi-unit manager is a professional responsible for overseeing multiple locations or branches of a business, such as retail stores or restaurants. They coordinate operations, manage staff, ensure customer satisfaction, and meet financial targets across all units, often requiring strong leadership and organizational skills.

What job categories do people searching Multi Unit Manager jobs in Spring Hill, TN look for?

The top searched job categories for Multi Unit Manager jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Multi Unit Manager jobs?

Cities near Spring Hill, TN with the most Multi Unit Manager job openings:

Multi Unit Manager jobs near you
Infographic showing various Multi Unit Manager job openings in Spring Hill, TN as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $68,078 per year, or $32.7 per hour.

Multi-Office Leader

Franklin, TN • On-site

H&R Block
Accounting Services • 1 - 5K employees
Learn more about H&R Blockexternal

Full-time

Posted 21 days ago

Key responsibilities

  • Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency

  • Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience

  • Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand

H&R Block rating

5.7

Company rating: 5.7 out of 10

Based on 296 frontline employees who took The Breakroom Quiz

Job description

About the Role
The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you'll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results.
You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you'll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance.
You'll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you'll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients.
Day to day, you'll...
  • Own consistent delivery of the consultative client experience across 4-6 assigned offices, ensuring standards are executed with discipline and consistency
  • Evaluate execution quality and client impact across locations, using insights to reinforce strengths, address gaps, and continuously improve the experience
  • Drive adoption of new client experience processes, tools, and behaviors while visibly demonstrating client-centric leadership in the office
  • Lead Tax Professionals and Client Service Professionals by setting clear expectations, reinforcing accountability, and coaching to consistent performance
  • Provide coaching informed by observed behaviors, client interactions, performance outcomes, and real-time feedback to strengthen team execution
  • Identify patterns across offices, proactively address performance gaps, and develop bench strength and high-potential talent
  • Own revenue, growth, operational performance, and business outcomes across assigned offices
  • Monitor performance metrics, identify trends, and implement actions to improve business results, client acquisition, and retention
  • Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery
  • Own office and workforce readiness, including facilities, equipment, supplies, recruiting, hiring, onboarding, and preparation for seasonal demand

Required Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • 3+ years work experience leading teams in a multi-unit retail, service, or operations environment with accountability for performance outcomes
  • Strong client-centric mindset with experience delivering consultative client experience
  • Strong leadership capability with proven ability to coach, develop, and hold teams accountable
  • Demonstrated ability to drive business and financial results while managing day-to-day operations across multiple locations, including labor management
  • Experience leading through change, including adoption of new processes and ways of working
  • Ability to exercise independent judgment and prioritize competing demands across multiple locations
  • Experience managing or partnering in operational areas such as facilities, staffing, or compliance
  • Strong communication and problem-solving skills, including handling client escalations and complex issues
  • Ability to interpret data, identify trends, and translate insights into action
  • Ability to climb ladders and lift, carry, and move boxes, supplies, equipment and other materials weighing up to 20 pounds in support of office readiness, setup, maintenance, and operational activities, with or without reasonable accommodation
  • Ability to travel frequently in-day, with minimal overnight travel, between assigned offices to maintain consistent in-person presence across multiple office locations
  • Ability to work a schedule that aligns with operational hours across assigned locations, including evenings, weekends, and Saturdays as needed to meet business demands

Preferred Qualifications
  • Experience with seasonal workforce planning, hiring, and readiness execution
  • Experience partnering cross-functionally including operations, facilities, talent acquisition, and analytics
  • Experience with office readiness, facilities, coordination, or operational infrastructure across multiple locations

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

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